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TownePlace Suites Chicago Naperville

3.0 star property
Travelers begin their day with a complimentary breakfast buffet before heading to the tennis court, indoor pool, or fitness center for some exercise

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Photo gallery for TownePlace Suites Chicago Naperville

32-inch LCD TV with cable channels, TV - TownePlace Suites Chicago Naperville (Naperville)
Fridge, microwave, stovetop, dishwasher - TownePlace Suites Chicago Naperville (Naperville)
32-inch LCD TV with cable channels, TV - TownePlace Suites Chicago Naperville (Naperville)
Free daily buffet breakfast - TownePlace Suites Chicago Naperville (Naperville)
32-inch LCD TV with cable channels, TV - TownePlace Suites Chicago Naperville (Naperville)
TownePlace Suites Chicago Naperville offers practical comforts with free breakfast and laundry facilities. Guests can work out in the gym, play tennis, swim in the indoor pool, or use the BBQ grills. The staff provides attentive service throughout the stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

7.6 out of 10
Good
(4 reviews)
  • 59 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Naperville, TownePlace Suites Chicago Naperville is near a metro station. Odyssey Fun World and Chasers Laser Tag are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Blackwell Forest Preserve and Belmont Prairie Nature Preserve. DuPage Children's Museum and Morton Arboretum are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Naperville travel guide
Map
1843 W Diehl Rd, Naperville, IL, 60563

What's nearby

  • Brookfield Zoo
    Brookfield Zoo
    43 min drive - 25.0 miles
  • Topgolf
    2 min drive - 0.9 miles
  • Raging Waves Waterpark
    25 min drive - 23.1 miles
  • Oakbrook Center Mall
    27 min drive - 17.7 miles
  • NOW Arena
    45 min drive - 26.2 miles

Getting around

  • Naperville Route 59 Station
    12 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    43 min drive

Restaurants

  • McDonald's
    3 min drive
  • Cracker Barrel
    3 min walk
  • Culver's
    4 min drive
  • Starbucks
    11 min walk
  • Wendy's
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (29 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of the posted check-in hours should notify the hotel in advance.

Renovations and closures

The property will be renovating from February 3 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is TownePlace Suites Chicago Naperville pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at TownePlace Suites Chicago Naperville?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

What time is check-out at TownePlace Suites Chicago Naperville?

Check-out is at noon.

Where is TownePlace Suites Chicago Naperville located?

Situated in Naperville, this hotel is 1.6 mi (2.5 km) from Odyssey Fun World and 3.1 mi (4.9 km) from Blackwell Forest Preserve. Northwestern Medicine Proton Center and Chasers Laser Tag are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

TownePlace Suites Chicago Naperville Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 232 out of 381 reviews
Rating 8 - Good. 92 out of 381 reviews
Rating 6 - Okay. 29 out of 381 reviews
Rating 4 - Poor. 14 out of 381 reviews
Rating 2 - Terrible. 14 out of 381 reviews

Reviews

Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful
Stayed 12 nights in May 2026
Verified

8/10 Good

Eduardo

Room layout was open and clean, staff were all helpful, loved that
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Sellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great the rooms are very comfy and bigger than most
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Barkos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. The staff was friendly and welcoming.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice size rooms decent breakfast all around good experience.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and staff were friendly. Good breakfast. Only complaint is that the lobby music that was directly beneath us kept me up all night. Room temperature was hot. If I could have run the AC it would’ve help to drown out the sound and keep me cool, but it didn’t work.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Allowed early check in and late check out Love the table counter space
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Chuchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with our dog. There is a very nice walking path around a pond.
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient to major highways and shopping. I like the spaciousness of the room,my kids had plenty of space. It was nice to have a pool and hot tub to wind down in the evenings.
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Mike

I liked it because first of all it was pet friendly. Very convenient. Staff was nice. The only thing that was not good was our room wasn’t ready. But to make it up we were given another room with a free upgrade. That was great. So we will be back again.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Kimberlee

Liked: Cleanliness, staff & service
Yolanda at the front desk was the BEST! So personable and friendly. Breakfast was not great but typical for a continental breakfast at a hotel.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Eileen

Hotel was okay. Room was large and gave us some extra room. Not much put out at the buffet for the breakfast on Saturday morning. Hotel seemed quite empty. Our room was not touched by housekeeping on Saturday. We could have used a few additional towels as well. We will not return to this hotel during future visits.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great, comfortable beds and well stocked kitchen. The breakfast was not great- coffee was cold, they didn't keep the food well stocked. We chose this hotel because it had a pool and hot tub, but they were both closed. The hotel should have notified us that the pool was closed prior to our arrival. That was disappointing!
Stayed 2 nights in Feb 2024
Verified

8/10 Good

partha

Liked: Cleanliness, staff & service, room comfort

OK hotel, but shows its age

Location good, older building. Breakfast barely anything. See a wifi charge even $4.95x4 for 3 nights stay, called the hotel and hoping they'll take it off. Room/suite size was OK, kitchen good, bathroom small - shows repair patches, beds just OK. Met our requirements for having a kitchen in the suite during our trip - due to diet requirements, we balanced eating outside vs. home food for kids.
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

walter

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
When we got there the pool/hot tub were not working and there was nothing said when regestering. Then we seen the ice machine was out of order. Our room was very nice, and the arrival temperature nice and warm. Our shower was cold water only, when we told the guy at the desk he only said it will be worked on tomorrow, did not offer to move to a different room or anything. Than at 2am they started working in the building, hammering, sawing etc., very loud. At 6 am the fire alarm went off, killing our ears, when we got to the entrance they told us nothing. Then finally they turned off the alarm. Again upon leaving they said nothing
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Diane

Disliked: Staff & service, amenities, property conditions & facilities
The actual room was quite nice with a comfortable bed, lots of floor space and a kitchenette. The rest left something to be desired. To get to the room you needed to navigate around construction material and equipment left strewn in the hallways and lobby. Saturday breakfast was not completely stocked until at least an hour after breakfast was to have started, and before that time the coffee and hot water in the air pots was quite cold. Even after calling and confirming the availability of a hot tub and pool (possibly by 3rd party booking agency-I'm not sure) they were both off limits to guests. The staff didn't seem to want to be there and didn't seem to have anyone in authority. Desk clerk was playing with her phone, the person making breakfast came late and the gentleman who started breakfast seems visibly upset by the situation. Once again, the room itself, was quite nice.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Jena l

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at this property preCovid and it was a very nice property! It now is run down! We booked 6 rooms 4 of which stunk like dirty feet and musty. The room types that we booked months in advance, 2 bedroom 2 bath, we were told were not available at checkin. They were overbooked and wanted to give us a basic room with 2 beds 1 bath. After spending 45 minutes complaining they finally weren’t “overbooked” any longer and we received the rooms that we had originally reserved. There was no manager on-site or available so the desk clerk did his best. I l called Marriott and was told they couldn’t do anything to help it is a local issue. The breakfast is nothing to write home about. It is a pet friendly hotel and the vast majority of people staying had dogs. They even brought them into the breakfast area during breakfast. We will NOT stay here again! If you do book here, have a backup plan!!
Verified

6/10 Okay

Robin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Christmas at TownePlace 2024

Our stay at TownePlace Suites had its pluses and minuses. The staff was very friendly and helpful, no matter what shift. Our first morning, there was some sort of power outage and breakfast was late getting out. This was a minor inconvenience and by the second breakfast still had electrical issues, but it went off without a hitch. We were in Room 417 (2 bedroom suite). The suite was well laid out and very clean. The difficulty with the suite was the inconsistent and obvious slope to the floor, the kink in the hot water line in the kitchenette which did not provide much water or any hot water, the clogged drain in the bathroom, and the condition of the hall down to the elevator (other guests just throw their bagged garbage by their door along with towels for staff to pick up. We had stayed across the way at another Marriott Hotel in October and they said at that time, all the remodeling should be completed. They were still laying tile on 12-23 and they put up the front desk on 12/27 when we left. The pool was closed as they were storing supplies on the pool desk. That was the one thing that we had up our sleeve to keep the grandkids happy. We would probably go back as it is convenient to family, just don't think we would stay in Room 417 again but on the other end where the water heater is!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

STACEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tori was fabulous at the front desk. The room was clean and comfortable. Would stay again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Friendly staff.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Rui

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff is racist.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My home away from home when I'm in town...no complaints ever!!!!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

This day was great. I would definitely stay at this place again and I will definitely recommend it.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Gidget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great breakfast
Stayed 3 nights in Apr 2023