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The Willows Hotel

3.0 star property
Hotel with a 24-hour front desk, near Lake Michigan

Choose dates to view prices

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Dining
Lobby sitting area
Lobby
Front of property
The Willows Hotel offers a cozy retreat near Lake Michigan with boutique charm. Relax by the lobby fireplace after exploring, and stay connected with in-room WiFi. Concierge services and luggage storage ensure a hassle-free stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout drapes

Room, 1 Queen Bed (Small)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • DePaul University-Lincoln Park - 16 min walk - 0.9 miles
  • Lincoln Park Zoo - 19 min walk - 1.0 mile
  • Wrigley Field - 3 min drive - 1.8 miles
  • Michigan Avenue - 5 min drive - 2.9 miles
  • Navy Pier - 9 min drive - 4.6 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Duke Of Perth - ‬3 min walk
  • ‪Cesar's Killer Margaritas - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪The Crepe Shop - ‬3 min walk
  • ‪Jimmy John's - ‬3 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An elevator, luggage storage, and a vending machine
  • A front-desk safe, coffee/tea in the lobby, and concierge services
  • A 24-hour front desk and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 55 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, housekeeping, and desks

Similar properties

Front of property

The Majestic Hotel

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
8.6 out of 10, Excellent, 1,036 reviews
The Majestic Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 26 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Willows Hotel?

Check-out is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Michigan Avenue are also within 3 mi (5 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

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The Willows Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1033 reviews
Rating 8 - Good. 270 out of 1033 reviews
Rating 6 - Okay. 133 out of 1033 reviews
Rating 4 - Poor. 69 out of 1033 reviews
Rating 2 - Terrible. 29 out of 1033 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room | Staff | Shops nearby
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was welcoming and accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found our new Hotel while in Chicago. Front desk attendant very helpful and friendly. Quiet, clean and very charming.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Great stay
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, terrific location!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky small hotel in a great neighborhood of Chicago. Perfect to walk to Cubs game.
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
Great location and great staff!
Stayed 4 nights in May 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot
Stayed 1 night in Jul 2025

8/10 Good

Abby

Liked: Cleanliness, property conditions & facilities
Some staff was friendly and helpful. Limited amenities. Quaint and convenient to where we need to be when visiting!
Stayed 2 nights in Jun 2025

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Great boutique hotel, right in the heart of Lakeview neighborhood. Very convenient for us on our trip. I highly recommend this property
Stayed 3 nights in Jul 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service
Loved it! Close to wrigley!
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel tucked away from all the hustle and bustle of the big city
Stayed 1 night in May 2025

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, older building, friendly staff. Very convenient. Nice location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint small hotel close to restaurants and Wrigley Field
Stayed 2 nights in Apr 2025

8/10 Good

Ann

We liked the location of the hotel and it's old school charm. The hotel seems a little musty and needs to be freshened up a bit.
Stayed 1 night in Jun 2025

6/10 Okay

Taylor

Very quaint and very very noisy. A little dingy but rooms were clean. Not a bad stay for the location/price.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute & clean.
Stayed 1 night in Jun 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, had what we needed.
Stayed 1 night in May 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fine and room spacious. Parking is sparse around area and parking garage charges $25 each time in or out.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, will stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and check in person very nice. Great location and safe area. Built in 1906 so classic. Bed very comfy
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
It’s so damn cute!
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Liked: Amenities
Charming hotel in a perfect location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this historic hotel. The staff was fantastic. It was clean. They had robes and a full and pretty reasonably-priced minibar and snack selection in the room. Our only issue was that the bathroom light was on a motion sensor that was set on a timer for about 3 minutes, so the lights kept going out when we were showering. Walkable to Wrigley. Great neighborhood. We felt safe. We would stay here again!
Stayed 2 nights in Jul 2025

6/10 Okay

Jerry

Liked: Cleanliness, staff & service
Disliked: Amenities
About the only thing we liked about this hotel was the location for a race at Montrose Harbor park. Definitely dated but the room was clean. Horrible motion activated fluorescent light in the bathroom that came on along with a very loud fan whenever you walked in or by the bathroom. Not great for a middle of the night visit. No coffee maker in the room. Lukewarm coffee in the lobby. A lot of bangs and creaks. Really crappy pillows and a super thick comforter on the bed. Woke up drenched. Shower water pressure very low in one of our two rooms. Parking not bad in a Park Chicago garage a 3 minute walk away.
Stayed 1 night in Oct 2025

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