See all properties

The Willows Hotel

3.0 star property
Hotel with a 24-hour front desk, near Lake Michigan

Choose dates to view prices

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Lobby sitting area
Front of property
Dining
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout drapes

Room, 1 Queen Bed (Small)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout drapes

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Versey Chicago Lincoln Park

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
8.6 out of 10, Excellent, 1,524 reviews
Hotel Versey Chicago Lincoln Park

About the neighborhood

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • DePaul University-Lincoln Park - 16 min walk - 0.9 miles
  • Lincoln Park Zoo - 19 min walk - 1.0 mile
  • Wrigley Field - 3 min drive - 1.8 miles
  • Michigan Avenue - 5 min drive - 2.9 miles
  • Navy Pier - 9 min drive - 4.6 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
  • ‪Taco Bell - ‬4 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Luggage storage, concierge services, and coffee/tea in the lobby
  • A vending machine, a front-desk safe, and a 24-hour front desk
  • Smoke-free premises and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 55 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, housekeeping, and desks

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Willows Hotel?

Check-out is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Michigan Avenue are also within 3 mi (5 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Willows Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 516 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
Great location and great staff!
Stayed 4 nights in May 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the atmosphere and the staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very comfortable beds. We enjoyed our stay here.
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique hotel. Great big rooms with charm, adorable lobby to relax in. Would def stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel tucked away from all the hustle and bustle of the big city
Stayed 1 night in May 2025

6/10 Okay

Taylor

Very quaint and very very noisy. A little dingy but rooms were clean. Not a bad stay for the location/price.
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Amenities
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint small hotel close to restaurants and Wrigley Field
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for a weekend near the lake.
Stayed 2 nights in Mar 2025

8/10 Good

Tarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean.
Stayed 1 night in May 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood location
Stayed 1 night in Mar 2025

8/10 Good

Angie

Liked: Cleanliness, amenities
Quiet area in a beautiful neighborhood. Many places to eat within a few blocks. Our room was clean and comfortable. Bathrooms are small and need to be updated. Staff was friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby, historical hotel in a great walkable neighborhood with everything you need nearby
Stayed 3 nights in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Age of property shows. For the price I would expect a better experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Price was way to expensive
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean, comfortable, and walkable. The living room is especially nice with a fireplace, coffee, and homemade cookies.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Old time hotel, great location and very nice!
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is exceedly helpful. Good for older guests like me.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa-Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Unique building right in the heart of Lakeview area. Clean and quiet. Slept really well in the comfy beds.
Stayed 3 nights in Mar 2025

8/10 Good

Allie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was charming with a comfortable lobby. The location was super convenient with lots of food options within a close walking distance. We parked off site for $26 and walked to all of the destinations we wanted to see.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, simple, clean rooms. Parked free on the street (only select streets are free). Quiet, lovely!!
Stayed 1 night in Feb 2025

6/10 Okay

Alexandra

👍
Stayed 1 night in Apr 2025