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The Westin Chicago River North

4.5 star property
Riverfront hotel with a fitness center and a 24-hour front desk

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Photo gallery for The Westin Chicago River North

Exterior
Lobby
Point of interest
Lounge
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Breakfast available
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 82.6 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Lounge

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, River View

Deluxe Room, 2 Double Beds, River View | City view

Deluxe Room, 2 Double Beds, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | City view

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
320 N Dearborn St, Chicago, IL, 60654

What's nearby

  • Chicago Theatre - 5 min walk - 0.3 miles
  • Chicago Riverwalk - 5 min walk - 0.3 miles
  • Michigan Avenue - 6 min walk - 0.4 miles
  • Millennium Park - 10 min walk - 0.5 miles
  • Willis Tower - 16 min walk - 0.9 miles

Getting around

  • State Station - 5 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪House of Blues Restaurant & Bar - ‬1 min walk
  • ‪Tiny Tapp & Cafe - ‬9 min walk
  • ‪Travelle Kitchen + Bar - ‬5 min walk
  • ‪RPM Seafood - ‬2 min walk
  • ‪Untitled Supper Club - ‬4 min walk

About this property

The Westin Chicago River North

Luxury hotel near Chicago Theatre
Located close to Chicago Riverwalk and Michigan Avenue, The Westin Chicago River North provides a terrace, a garden, and dry cleaning/laundry services. The on-site American cuisine restaurant, 320 RiverBar, offers breakfast, lunch, and dinner. Fitness classes are offered at the gym; the property also has a business center and a bar. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • A banquet hall, ATM/banking services, and a gift shop
  • A computer station, multilingual staff, and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 445 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch LED TVs with Netflix, streaming services, and cable channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 60 per day)
  • Valet parking on site (USD 79 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A restaurant

Restaurants on site

  • 320 RiverBar

Things to do

  • Fitness classes
  • Gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago River North Westin
Westin
Westin Chicago River North
Westin Hotel Chicago River North
Westin Chicago River North Hotel
Westin River North Hotel
Westin River North
The Westin Chicago River North Hotel Chicago
Chicago Westin
The Westin Chicago River North Hotel
The Westin Chicago River North Chicago
The Westin Chicago River North Hotel Chicago

Frequently asked questions

Is The Westin Chicago River North pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 40 lbs per pet. There's a fee of USD 100.00 per pet, per day. Service animals are exempt from fees.

How much is parking at The Westin Chicago River North?

Valet parking is available for USD 79 per day.

What time is check-in at The Westin Chicago River North?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Chicago River North?

Check-out is at noon.

Where is The Westin Chicago River North located?

Located in Downtown Chicago, this luxury hotel is within a 10-minute walk of Chicago Theatre, Chicago Riverwalk, and Michigan Avenue. Millennium Park and Art Institute of Chicago are also within 1 mi (2 km). State Station and Clark-Lake Station are within a 5-minute walk.

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The Westin Chicago River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio Chay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Mar 2025

10/10 Excellent

Yongjoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 2 nights in May 2025

10/10 Excellent

KEMAL ORCUN

Liked: Cleanliness, amenities, property conditions & facilities
Great Location family oriented and clean
Stayed 3 nights in May 2025

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities
Excellent location! Very helpful and courteous staff
Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, convenient access to airport by train
Stayed 3 nights in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Walkable area.
Stayed 1 night in May 2025

10/10 Excellent

Alma Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great bedding, great pillows! The staff is amazing. The food downstairs for breakfast is terrible. Other than that everything was awesome, the views from the hotel are amazing. You’re in the middle of everything.
Stayed 3 nights in May 2025

10/10 Excellent

Suresh Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to the river
Stayed 2 nights in Apr 2025

10/10 Excellent

Curran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location amazing staff and overall beautiful hotel.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
When we checked in the front desk staff was not very personable. We have stayed here 3-4 times and that was very unusual.
Stayed 3 nights in May 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing. Very nice hotel and I will definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The Westin is a very lovely hotel with amazing staff!!
Stayed 1 night in Jan 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, would choose again.
Stayed 1 night in Nov 2024

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel overall
Stayed 7 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Nadia

Liked: Cleanliness
The air conditioning was not operational which made sleeping at night rough.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jacob

Paid for river view..have a sidewalk view..
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view
Stayed 1 night in Oct 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing. Would definitely stay again.
Stayed 4 nights in Sep 2024

8/10 Good

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, a little dated but not super dated. The rooms were spacious enough. Clean. And walkable to a lot. We throughly enjoyed our stay here!
Stayed 1 night in Dec 2024

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms. Good bar. Buffet breakfast was good. Blue Mercury and CVS steps away for supplies. Super close to the riverfront where you can have a long stroll or go for a run. As well as a view of the river - was right across from the House of Blues so could see if there was a line up! Overall great location. Would definitely stay there again.
Stayed 2 nights in Dec 2024