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The Ritz-Carlton, Chicago

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Luxury
5.0 star property
9.2

Wonderful

Lakeside luxury in the Windy City

Panoramic views of Lake Michigan welcome guests to this downtown Chicago luxury retreat. The full-service spa offers rejuvenating treatments after exploring the nearby Magnificent Mile. Inside the restaurant, attentive staff create balloon animals for children while serving exceptional cuisine.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(13 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Tower

55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, Lake View

  • Lake view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 2 Double Beds, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Lakeside

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 King Bed with Sofa bed, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living area | 55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, City View

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, down comforters, pillowtop beds, minibar

Apartment, 2 Bedrooms

  • 139 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 Bedroom

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 55-inch Smart TV with cable channels, TV

Suite, 2 Bedrooms

  • City view
  • 139 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

  • Lake view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Hearing Accessible)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

  • Lake view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

  • Lake view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

  • Lake view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located near the beach, The Ritz-Carlton, Chicago is in Downtown Chicago neighborhood and is connected to a shopping center. Chicago Theatre and Chicago History Museum are cultural highlights, and some of the area's popular attractions include Lincoln Park Zoo and Field Museum of Natural History. Looking to enjoy an event or a game? See what's going on at Soldier Field or McCormick Place. Take an opportunity to explore the area for water adventures such as sailing. Visit our Chicago travel guide
Map
160 E Pearson Street, Chicago, IL, 60611

What's nearby

  • Water Tower Place
    Water Tower Place
    1 min walk - 0.0 miles
  • John Hancock Centre, Chicago, Illinois, USA
    875 North Michigan Avenue
    2 min walk - 0.1 miles
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    2 min walk - 0.1 miles
  • 360 CHICAGO
    2 min walk - 0.1 miles
  • Museum of Contemporary Art Chicago
    2 min walk - 0.1 miles

Getting around

  • Chicago Van Buren Street Station
    3 min drive
  • Chicago Station (Red Line)
    7 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    40 min drive

Restaurants

  • Dunkin'
    4 min walk
  • The Cheesecake Factory
    2 min walk
  • Harry Caray's 7th Inning Stretch
    1 min walk
  • Wildberry Pancakes & Cafe
    1 min walk
  • Garrett Popcorn Shops
    1 min walk

About this property

The Ritz-Carlton, Chicago

Luxury hotel near Michigan Avenue
Close to Chicago Riverwalk and Chicago Theatre, The Ritz-Carlton, Chicago provides a terrace, a shopping mall on site, and a coffee shop/cafe. Treat yourself to a body treatment, a manicure/pedicure, or aromatherapy at the onsite spa. The on-site Italian cuisine restaurant, Torali Italian-Steak, offers breakfast, lunch, and dinner. Yoga classes are offered at the gym; the property also has a garden, dry cleaning/laundry services, and a bar. In addition to a business center, guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-in, a 24-hour front desk, and luggage storage
  • An elevator, wedding services, and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All 434 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Designer toiletries and hair dryers
  • 55-inch Smart TVs with premium channels
  • Free infant beds, daily housekeeping, and desks

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Sofitel Chicago Magnificent Mile
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  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 2,424 reviews
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Torali Bar
  • Torali Italian-Steak

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in fee for check-in between midnight and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 85.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: USD 40 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

Does The Ritz-Carlton, Chicago have a pool?

Yes, this property has an indoor pool.

Is The Ritz-Carlton, Chicago pet-friendly?

Yes, this property allows pets with a maximum weight of up to 25 lbs per pet. There's a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 85.00 per night.

What time is check-in at The Ritz-Carlton, Chicago?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available from midnight–6:00 AM for a fee.

What time is check-out at The Ritz-Carlton, Chicago?

Check-out is at noon.

Where is The Ritz-Carlton, Chicago located?

Located in Downtown Chicago, this luxury hotel is steps from Water Tower Place and Michigan Avenue. Lake Michigan and Chicago Riverwalk are also within 1 mi (2 km). Chicago Station (Red Line) is 7 minutes by foot and Grand Station (Red Line) is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton, Chicago Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 748 out of 1001 reviews
Rating 8 - Good. 144 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

Verified

10/10 Excellent

James Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a very comfortable stay.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Great location. Very attentive staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nakita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, room was very clean. The food at the on site restaurant was great as well.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was extremely clean and staff was friendly and accommodating
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maxim

Liked: Cleanliness, property conditions & facilities
Great location, service, and gym
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shrabantee

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and services were good
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Amazing experience the place was amazing. The people were fantastic. The food was incredible. I pray I can do it again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the bed super comfy. The staff was very helpful and extremely courteous.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

gladstone

Liked: Cleanliness, staff & service, amenities
First class stay. You pay for it, but so worth it. Real hospitality, indefatigable service in a magical setting. Cannot beat the location and staff are beyond reproach.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rosaline

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and comfortable room with great view. Great Staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Alejandro Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast a la carte menu, perfect bar setting, room was spotless, and service in accordance to the Ritz Brand.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice. Staff was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
It’s The Ritz Carlton, everything was as expected. There was a festival and the streets were inaccessible, the young lady was exceptionally friendly (I was tired and frustrated) when we checked in. My husband and I truly enjoyed ourselves.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Chicago

Wonderful stay with 5 star service. Exceptionally clean and modern.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great accommodations
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Payton

Liked: Cleanliness, property conditions & facilities
We’ve stayed at some really nice hotels so keeping that in mind, we had high expectations for this being our first Ritz Carlton stay and it just fell really flat. The front desk staff were nice enough but nothing overly warm or anything that separated it from any other hotel. The room was clean but again pretty average. The bed was very comfortable but the pillows which are down or down alternative had such a low fill power, they were just awful. The most disappointing part of the stay was by far the room service. Our bill totaled nearly $300 which we’re happy to spend if it’s good but the chicken wings which are advertised as “crispy” couldn’t have been further from —extremely rubbery. My husband described his waygu steak “like eating a car tire” (never experienced waygu that bad before.) The cocktail sauce for the shrimp cocktail had zero horseradish. Just a very odd experience overall and it was enough to not order room service again for the remainder of our stay. The spa was also very …average. My husband said his massage was actually pretty good but mine was nothing at all out of the ordinary… probably one of the lowest ranking I’ve received honestly. The staff at the spa desk and in the locker room though were probably the best part of our whole experience — very friendly, helpful and accommodating. All in all, it wasn’t a terrible stay here but it wasn’t great either. Location is solid but I’d save some money and stay elsewhere to get better food and pillows.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the level of service which is the reason I stay here every time I’m in town.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with very kind staff. Thank you for the great stay!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderfully comfortable stay.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good central hotel
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

It was a very nice stay. Staff was very friendly and location was great
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Margaret

Great location downtown. Rather compact hotel but wonderful!
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Eddie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff definitely skipped the hospitality portion of training. From the greeting to the checkout no smiles no warmth not very inviting. The hotel and room itself was beautiful, great location but most likely will go to another hotel next time.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

peter

Liked: Cleanliness, amenities
A beautiful room with a view!
Stayed 2 nights in Apr 2025