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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Property amenity
Meeting facility
Lobby
Junior Suite, 1 King Bed, Non Smoking, Terrace | Frette Italian sheets, premium bedding, in-room safe, desk
Exterior
The Gwen, a Luxury Collection Hotel on Michigan Ave, offers a refined city escape. Enjoy Mediterranean cuisine at two on-site restaurants with al fresco options. The rooftop terrace provides spectacular views. Explore the garden or use the 24-hour gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 65-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace

Junior Suite, 1 King Bed, Non Smoking, Terrace | Living area | 65-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed, Non Smoking, Terrace

Highlights

Terrace
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace

Highlights

Terrace
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
521 North Rush Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 2 min walk - 0.1 miles
  • Chicago Riverwalk - 6 min walk - 0.4 miles
  • Chicago Theatre - 9 min walk - 0.5 miles
  • Millennium Park - 11 min walk - 0.6 miles
  • Navy Pier - 4 min drive - 1.4 miles

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪Upstairs at The Gwen - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬1 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk
  • ‪The Purple Pig - ‬1 min walk
  • ‪Goddess and the Baker, 44 E Grand - ‬1 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Luxury hotel near Michigan Avenue
Located close to Chicago Riverwalk and Millennium Park, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago provides a rooftop terrace, a shopping mall on site, and a garden. Be sure to enjoy breakfast and dinner along with Mediterranean cuisine and al fresco dining at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, coffee/tea in the lobby, and a ballroom
  • Concierge services, luggage storage, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 311 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with separate tubs/showers and free toiletries
  • 65-inch HDTVs with premium channels
  • Refrigerators, heating, and daily housekeeping

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Exterior

InterContinental Chicago Magnificent Mile by IHG

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 2,533 reviews
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 79 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 14 meeting rooms
  • 24-hour business center
  • 3,388 square feet of conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1928
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 24 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 24 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Valet parking is available for USD 79.00 per day.

What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-out is at noon.

Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located?

Located in Downtown Chicago, this luxury hotel is within a 5-minute walk of Michigan Avenue and State Street. Chicago Riverwalk and Millennium Park are also within 15 minutes. Grand Station (Red Line) is only a 3-minute walk and Chicago Station (Red Line) is 10 minutes.

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Reviews

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 798 out of 1004 reviews
Rating 8 - Good. 131 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

Reviews

10/10 Excellent

Nikkyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean restaurant food was great it’s convenient and by everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Kena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic hotel

Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
For our first time stay we had a wonderful time. You can’t beat the location, it was so easy to get to Magnificent Mike, River North and Gold Coast. Easy parking and nice, attentive staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating no matter the request. So many activities and places to eat in walking distance
Stayed 3 nights in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities
Great hotel with an exceptional location
Stayed 2 nights in Mar 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and service in a great location.
Stayed 5 nights in Jun 2022

10/10 Excellent

Rexiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place.
Stayed 3 nights in May 2024

10/10 Excellent

Caro

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliest and most professional check in. Room a good size. Restaurant again had the most well trained amazing staff. Great area for easy access shopping and sights. We will return.
Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well located for all activities and dining options
Stayed 3 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and fantastic facility can highly recommend the Gwen
Stayed 1 night in Dec 2024

10/10 Excellent

ashley

Great stay! Stayed last year very clean and nice but price increased about $250
Stayed 1 night in Oct 2020

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Great location. Good parking rate.
Stayed 1 night in Oct 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again!

Great location, nice lobby/bar, very clean, smelled good, perfect pillows! Cons- Hard to find a taxi, and wifi connectivity was difficult for me on my macbook.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel! Service was friendly and helpful! Location is perfect, connected to the mall, right on Michigan Ave, 10 minute train to State street stores, 10 minute train ride to Rush and Oak store area!!!
Stayed 1 night in Dec 2023

8/10 Good

jill

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 3rd stay at The Gwen. Check-in, room, comfort and staff all great as they’ve been in the past. However, our brunch on Sunday was very overpriced relative to what it was, and it seemed hard to get a reservation despite the fact that it was almost empty when our time came. I tried on a Couple of occasions over the weekend to get drinks at the bar and gave up due to a long wait. I’ll maybe return not sure yet.
Stayed 2 nights in May 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great, although this was a working event during my week I was very pleased.
Stayed 1 night in May 2024

10/10 Excellent

Chiyuki

Liked: Cleanliness, staff & service, property conditions & facilities
The room is big and clean. The stuffs were very kind.
Stayed 2 nights in Jun 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The Concierge, Russell, was fantastic- kind, friendly, well-informed, positive, professional, good person:)!
Stayed 2 nights in Nov 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2023

6/10 Okay

William

Liked: Cleanliness
Disliked: Room comfort

Just OK

Nothing special when paying for a Suite. TV wont completely turn off. When turned off, it comes back on and the entire screen glows all night.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms were standard but a little bigger and very nice. the beds were comfortable! Ramon, the concierge was the best ever! I went for a concert with two teenage girls and he booked all of our transportation for the entire stay, including having a taxi wait for me while I made sure the girls got into the United Center. He was super helpful!
Stayed 1 night in Oct 2022

8/10 Good

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price seems high even for all that,
Stayed 2 nights in Jul 2022

8/10 Good

Russel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whole lot of shakin goin on

We’ve stayed here before and and always love it. We got stuck on the side facing the office building across the way (perfect, if you’re an exhibitionist). Bed was comfy, however, it shook and vibrated (unintentionally, I’m sure?) We were in the 12th floor. Not sure why the bed shook so much.
Stayed 1 night in Aug 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation in Chicago

Great location and beautiful hotel. Upon arrival, we were given two vouchers to be used at the bar complimentary. However, while checking out, we were charged 17 dollars for this “resort fee”. Since we had not used the vouchers the amount was credited. A bit misleading to say something is complimentary yet are charged for it. Parking is 75 at the hotel but you can park overnight right across in Nordstrom’s parking garage for 37 dollars overnight.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Staff & service

Disappointing

I stayed here for 4 nights together with some friends last week. I had booked a deluxe room for myself and standard rooms for my friends. Was very disappointing to see that their rooms were a little bigger and bathrooms were tad nicer than mine. The hotel in general was smaller and less luxe than I had been expecting.
Stayed 4 nights in Apr 2024

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