See all properties

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Choose dates to view prices

Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Frette Italian sheets, premium bedding, in-room safe, desk - The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago (Chicago)
65-inch LCD TV with cable channels, TV, iPod dock - The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago (Chicago)
Terrace/patio - The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago (Chicago)
Exterior - The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago (Chicago)
Property amenity - The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago (Chicago)
Luxury
4.5 star property
9.6

Exceptional

Luxury retreat on Michigan Avenue

Sophisticated fire pit dining awaits on the outdoor patio overlooking Chicago's iconic skyline. Inside, attentive staff provide exceptional concierge service. After exploring Michigan Avenue's shopping, unwind in spacious rooms featuring the city's most comfortable beds.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Living area | 65-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace | Living area | 65-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed, Terrace

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace

Superior Suite, 1 King Bed with Sofa bed, Terrace | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed, Terrace

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is in a shopping district and near the beach. Chicago Theatre and Art Institute of Chicago are cultural highlights, and travelers looking to shop may want to visit Michigan Avenue and State Street. Field Museum of Natural History and Lincoln Park Zoo are not to be missed. Spend some time exploring the area's activities, including golfing, Segway tours, and boat tours. Visit our Chicago travel guide
Map
521 North Rush Street, Chicago, IL, 60611

What's nearby

  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    2 min walk - 0.1 miles
  • State Street
    State Street
    2 min walk - 0.1 miles
  • Chicago Riverwalk
    Chicago Riverwalk
    6 min walk - 0.4 miles
  • Chicago Theatre
    Chicago Theatre
    9 min walk - 0.5 miles
  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    11 min walk - 0.6 miles

Getting around

  • Grand Station (Red Line)
    3 min walk
  • Millennium Station
    11 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    45 min drive

Restaurants

  • Eataly
    2 min walk
  • Upstairs at The Gwen
    1 min walk
  • Billy Goat Tavern
    3 min walk
  • Lao Sze Chuan Restaurant - Downtown/Michigan Ave
    2 min walk
  • Shake Shack
    2 min walk

Similar properties

Breakfast and dinner served
Omni Chicago Hotel
Downtown Chicago
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,814 reviews
Omni Chicago Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 79 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 14 meeting rooms
  • 24-hour business center
  • 3,388 square feet of conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1928
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 24 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 29.74 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 24 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 79.00 per day.

What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-out is at noon.

Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located?

Located in Downtown Chicago, this luxury hotel is within a 5-minute walk of Michigan Avenue and State Street. Chicago Riverwalk and Millennium Park are also within 15 minutes. Grand Station (Red Line) is only a 3-minute walk and Chicago Station (Red Line) is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 812 out of 1004 reviews
Rating 8 - Good. 125 out of 1004 reviews
Rating 6 - Okay. 44 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sheron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic from desk staff *Robert. Clean, upgraded room. The "rooftop" restaurant was fantastic as well. Close proximity to all of the wonderful shopping!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel on Michigan Avenue. Access to Nordstrom without leaving the building. Great views, food, very clean and smells amazing!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laurette

Liked: Cleanliness, property conditions & facilities
Great location, quiet and clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alicia K

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and the bed was firm and comfortable! The room and bathroom were spotless and the lobby was decorated beautifully!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Dianne

Comfortable beds, lovely ambience and great location.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean rooms, nice location, really good restaurant and bar.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Hidden gem in a wonderful location. Spacious rooms with comfy beds. A pleasure to stay at.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Love the lobby bar and the rooftop seating with gorgeous fire tables offer lovely city landscape backdrops for amazing photos. Bonus points for being connected to Nordstrom/ my husband always appreciates sitting at the Nordstrom bar while I shop! The cookies and good beverage credits for complimentary cocktails is a nice touch. They also threw in complimentary tix to the Skydeck at John Hancock- we didn’t have time to use them but nice touch! Super fast elevators and every employee was eager to please. Rooms in smaller side (we had a deluxe king) but had everything one would need.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nikkyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean restaurant food was great it’s convenient and by everything
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located on the Best spot in Chicago, walking distance to everything . I would definitely stay there again.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Delena

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. I love this hotel. Very beautiful snd great location.
Stayed 1 night in May 2025
Verified

8/10 Good

Vernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary stay

Very Relaxing and Peaceful
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! The location is great, the rooms are spacious, and the staff is very friendly.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good amenities location was very walkable
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gwen stayed at The Gwen

Loved this hotel!!! I picked this hotel because I needed a place to stay in Chicago and because of its name. My name is Gwen and I loved staying here. I loved the rooms, location (it is walkable to everything even the water taxi on Michigan), and the easy access to parking. I can’t wait to stay here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms and service were awesome
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so friendly. Great location! Bed was very comfy!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
For our first time stay we had a wonderful time. You can’t beat the location, it was so easy to get to Magnificent Mike, River North and Gold Coast. Easy parking and nice, attentive staff.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Roberta

Love the hotel rooms were wonderful
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Kena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic hotel

Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating no matter the request. So many activities and places to eat in walking distance
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it, wish we stayed longer

Beautiful hotel, most comfortable bed ever. Loved the tub and bathroom setup. Great stay overall.
Stayed 1 night in Feb 2024