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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property
Travelers find a welcoming fireplace in the lobby and a gym for workouts at this value-focused hotel near shopping destinations, with staff ready to assist.

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Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Lobby - SureStay Plus Hotel by Best Western Chicago Lombard (Lombard)
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board - SureStay Plus Hotel by Best Western Chicago Lombard (Lombard)
Lobby - SureStay Plus Hotel by Best Western Chicago Lombard (Lombard)
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels - SureStay Plus Hotel by Best Western Chicago Lombard (Lombard)
Lobby - SureStay Plus Hotel by Best Western Chicago Lombard (Lombard)
SureStay Plus Hotel by Best Western Chicago Lombard in Highland Hills offers practical comforts like a free breakfast buffet. Relax by the lobby fireplace, work out in the gym, use the 24-hour business center, or visit the on-site deli. Multilingual staff ensures a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(291 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(130 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(57 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(40 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

A bathroom with a sink, toilet, bathtub, and shower.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A bathroom with a sink, toilet, bathtub, and shower.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

In the suburbs, SureStay Plus Hotel by Best Western Chicago Lombard is in Highland Hills, a neighborhood in Lombard with great shopping. Lilacia Park and Mayslake Peabody Mansion are local landmarks, and some of the area's activities can be experienced at Oak Brook Golf Course and Arrowhead Golf Club. Morton Arboretum and Addison Ice Arena are also worth visiting. Visit our Lombard travel guide
Map
222 E 22nd Street, Lombard, IL, 60148

What's nearby

  • Chicago_UnitedCenter_6064077_01
    United Center
    38 min drive - 21.8 miles
  • Yorktown Shopping Center
    6 min walk - 0.4 miles
  • Donald E. Stephens Convention Center
    30 min drive - 17.8 miles
  • Schaumburg Convention Center
    32 min drive - 21.3 miles
  • Allstate Arena
    33 min drive - 19.3 miles

Getting around

  • Lombard Station
    6 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    32 min drive

Restaurants

  • Starbucks
    9 min walk
  • McDonald's
    10 min walk
  • Cinnabon
    15 min walk
  • Olive Garden
    17 min walk
  • Empire Burgers + Brew
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is SureStay Plus Hotel by Best Western Chicago Lombard pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Chicago Lombard?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Chicago Lombard?

Check-out is at 11:00 AM.

Where is SureStay Plus Hotel by Best Western Chicago Lombard located?

Located in Highland Hills, this hotel is 0.4 mi (0.7 km) from Yorktown Shopping Center and within 3 mi (5 km) of Advocate Good Samaritan Hospital and Loyola Medicine Oakbrook Terrace. Spring Avenue Dog Park is 3.1 mi (5 km) away.

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Reviews

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1914 out of 2809 reviews
Rating 8 - Good. 549 out of 2809 reviews
Rating 6 - Okay. 196 out of 2809 reviews
Rating 4 - Poor. 80 out of 2809 reviews
Rating 2 - Terrible. 70 out of 2809 reviews

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and spotless rooms.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay the room was nice and clean
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Parking and breakfast available.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Syed Owais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the staff was respectful and free parking make everything easy for our trip. Highly recommended for families.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful, parking was included, and breakfast was, too.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!!! Definitely recommend!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a cute and safe neighborhood. Shops and restaurants a few minutes away.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and helpful. The room was clean. The location is great with a lot to do near by.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quiet. Staff was friendly and helpful.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, our breakfast was satisfying and the water was hot. We had no issues and would stay again.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Perseus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are great
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. They went out of their way to ensure we had help with a taxi back to the airport & very quick to replace the blow dryer when it didn’t work. I would definitely recommend this hotel to friends & family.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by how nice this hotel was. Location was good. Breakfast was well managed.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ericson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, great breakfast!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

zargham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good staff and ample parking
Stayed 1 night in Apr 2026
Verified

8/10 Good

Makedonka

Liked: Cleanliness, amenities, property conditions & facilities
Room was good.
Stayed 4 nights in May 2026
Verified

8/10 Good

Arsalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was decent! Staff were pestilent!
Stayed 2 nights in May 2026
Verified

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service
Capable staff. Breakfast was not that great.clean room
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Yakshna Mehta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was easy. Staff is really good. Patrick took really good care of us. Breakfast was good too. We will come back!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent Walls are not very sound proof Could easily hear the light jazz music coming up from the lobby and the people in the room next to us.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a renovated room, very clean and nice. All the staff was very friendly. Breakfast was great! Parking lot was well lit, and felt safe. Would definitely recommend this place to stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tausha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the hotel was very clean, the breakfast was awesome! I was very impressed. We had a small incident with our bathroom & maintenance was there super fast & fixed it! Even cleaned the floor after! We will definitely stay there again!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Elijah

Liked: Cleanliness, property conditions & facilities
Great stay! Clean room, pleasant hotel staff, and a convenient area with lots to do!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Edna M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff amicable and knowledgeable of the area. I will certainly consider staying here again when back in IL.
Stayed 2 nights in Feb 2026