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SureStay Plus Hotel by Best Western Chicago Lombard

Property class: 2.5

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Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

A spacious dining area with multiple tables and chairs, large windows with a view of the city, and a modern ceiling design. - SureStay Plus Hotel by Best Western Chicago Lombard (Lombard)
A snack and beverage kiosk with various snacks and drinks. - SureStay Plus Hotel by Best Western Chicago Lombard (Lombard)
A hotel room with a large bed, a TV mounted on the wall, a desk with a chair, and a microwave. - SureStay Plus Hotel by Best Western Chicago Lombard (Lombard)
A modern conference room with a marble table, patterned chairs, a flat-screen TV, and a large window with a view of trees and parked cars. - SureStay Plus Hotel by Best Western Chicago Lombard (Lombard)
A spacious lobby with a modern design, featuring a seating area with sofas and chairs, a coffee table, and a large flat-screen TV mounted on the wall. - SureStay Plus Hotel by Best Western Chicago Lombard (Lombard)
At SureStay Plus Hotel by Best Western Chicago Lombard, you can look forward to a free breakfast buffet, a fireplace in the lobby, and a gym. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, bedside table, lamp, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

A hotel room with a large bed, bedside tables, a desk, and a window with a view.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(306 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, a chair, and a large window.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(137 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, a TV mounted on the wall, a desk with a chair, and a microwave.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(60 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A modern hotel room with a large bed, bedside tables, a desk, and a chair. There is a window with a view of trees.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A modern hotel room with a large bed, bedside tables, a desk, and a chair. There is a window with a view of trees.

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.4 out of 10
Very good
(43 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

A bathroom with a sink, toilet, bathtub, and a shower.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

A bathroom with a sink, toilet, bathtub, and a shower.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, bedside lamps, a desk, and a window.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

In the suburbs, SureStay Plus Hotel by Best Western Chicago Lombard is in Highland Hills, a neighborhood in Lombard with great shopping. Mayslake Peabody Mansion and Graue Mill and Museum are local landmarks, and some of the area's activities can be experienced at Oak Brook Golf Course and Arrowhead Golf Club. Morton Arboretum and Addison Ice Arena are also worth visiting. Visit our Lombard travel guide
Map
222 E 22nd Street, Lombard, IL, 60148

What's nearby

  • A large, modern building with a curved facade and multiple vertical windows.
    United Center
    37 min drive - 22.0 miles
  • Yorktown Shopping Center
    6 min walk - 0.4 miles
  • Oakbrook Center Mall
    7 min drive - 4.0 miles
  • Donald E. Stephens Convention Center
    29 min drive - 18.0 miles
  • Allstate Arena
    32 min drive - 20.4 miles

Getting around

  • Lombard Station
    6 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    32 min drive

Restaurants

  • Starbucks
    9 min walk
  • Chick-fil-A
    4 min drive
  • Cinnabon
    15 min walk
  • McDonald's
    10 min walk
  • Olive Garden
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is SureStay Plus Hotel by Best Western Chicago Lombard pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Chicago Lombard?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Chicago Lombard?

Check-out is at 11:00 AM.

Where is SureStay Plus Hotel by Best Western Chicago Lombard located?

Located in Highland Hills, this hotel is 0.4 mi (0.7 km) from Yorktown Shopping Center and within 3 mi (5 km) of Advocate Good Samaritan Hospital and Loyola Medicine Oakbrook Terrace. Rush Health and Oakbrook Center Mall are also within 6 mi (10 km).

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Reviews

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 2076 out of 3045 reviews
Rating 8 - Good. 596 out of 3045 reviews
Rating 6 - Okay. 215 out of 3045 reviews
Rating 4 - Poor. 78 out of 3045 reviews
Rating 2 - Terrible. 80 out of 3045 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and well-maintained rooms, helpful front desk staff, & fantastic value for the money.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast, the staff was friendly, helpful, and accomodating
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, well maintained, solid breakfast, good value
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful, everyone was super polite, relatively close to multiple good places to eat, and all around a good experience
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, and the staff was very kind and attentive
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very helpful staff. I've stayed in Sure Stay's before and they have yet to disappoint.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really quiet and clean
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it . Very quiet stay . Love the lobby area
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice value for the area. Breakfast was very good.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helpful. I would recommend it for people looking for an affordable price .
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here! The staff was absolutely wonderful and very helpful throughout my visit. Breakfast was fine and had a good variety of options. While the ongoing remodeling was a bit awkward to navigate at times, it didn't take away from the overall experience. I would definitely stay here again!
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the property was well maintained. The rooms were small but overall I had a great experience.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Clean Offered good breakfast Readable cost
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were nice, and the parking was adequate. I would have liked to see more food options when it came to breakfast. Overall the stay was good and I'd return.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in a safe area. Several restaurant options around.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clerk was helpful, giving us tips on some good places to eat in the neighborhood
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good and easy to access. Good the parking lot
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked how they gave you a big card for your dash board for people to know you are staying at this hotel. and the breakfast food is amazing
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was a majorly pleasant surprise. They had both a waffle and pancake machine and actually had a juice dispenser that didn't make terrible juice. The staff was very kind and helpful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are traveling on a budget. The staff were nice and the rooms were clean. I just wish the beds were updated and more comfortable.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Clean, safe and Very good breakfast every day
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and spotless rooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great and clean, parking always available. Lobby looked great, access to coffee all day.The staff was helpful. The room layout was modern and the TV options were good. The only little negative thing I have is we stayed 2 nights and didn't get service in the morning and there were no shower caps even if you asked for them. Other than that we give it a 9.5/10
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay the room was nice and clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for eight nights. Rooms were fine, and clean. Breakfast was average but decent selection. Our first room had an issue with the AC towards the end of our stay but we were promptly switched to a new one with no hassle. Would stay here again, great value and location for our needs.
Stayed 7 nights in Aug 2026