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Sheraton Suites Chicago Elk Grove

3.5 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Sheraton Suites Chicago Elk Grove

Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Executive Suite, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 Double Bed, View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Sofa bed
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Sofa bed
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007

What's nearby

  • Schaumburg Convention Center - 4 min drive - 4.2 miles
  • LEGOLAND® Discovery Center - 5 min drive - 4.6 miles
  • Woodfield Mall - 5 min drive - 4.6 miles
  • Alexian Brothers Medical Center - 6 min drive - 3.7 miles
  • Allstate Arena - 8 min drive - 7.5 miles

Getting around

  • Des Plaines Cumberland Station - 10 min drive
  • Remote Parking Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tensuke Market - ‬3 min drive
  • ‪Pastry House Hippo - ‬3 min drive
  • ‪Johnnie's Beef - ‬3 min drive
  • ‪Santouka - ‬3 min drive

About this property

Sheraton Suites Chicago Elk Grove

Hotel near Schaumburg Convention Center
At Sheraton Suites Chicago Elk Grove, you can look forward to a terrace, dry cleaning/laundry services, and a bar. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking
  • Breakfast (surcharge), express check-out, and an elevator
  • A ballroom, multilingual staff, and a banquet hall
Room features
All 253 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 35-inch flat-screen TVs with premium channels
  • Separate sitting areas, recycling, and mini fridges

Languages

English, Hindi, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (60,000 square feet of space)

Outdoors

  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 88 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Elk Grove Village Sheraton
Elk Grove Village Sheraton Suites
Sheraton Elk Grove Village
Sheraton Suites Elk Grove Village
Sheraton Suites Hotel Elk Grove Village
Sheraton Suite Elk Grove
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Suites Elk Grove Village Hotel
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Village
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village

Frequently asked questions

Does Sheraton Suites Chicago Elk Grove have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Sheraton Suites Chicago Elk Grove pet-friendly?

Yes, Sheraton Suites Chicago Elk Grove allows pets (limit 2 total) with a maximum weight of up to 88 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Suites Chicago Elk Grove?

Self parking is free at this property.

What time is check-in at Sheraton Suites Chicago Elk Grove?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Suites Chicago Elk Grove?

Check-out is at noon.

Where is Sheraton Suites Chicago Elk Grove located?

Situated on a lake, this hotel is within 3 mi (5 km) of OSHA Training Institute, Heritage Park, and Rainbow Falls Waterpark. NCH Northwest Community Hospital and Northwest Community Hospital are also within 3 mi (5 km).

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Sheraton Suites Chicago Elk Grove Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

Beautiful area
Stayed 1 night in Apr 2025

10/10

I enjoyed my stay, convenient, safe, clean .
Stayed 1 night in Mar 2025

10/10

It was amazing, the staff was excellent and respectful, and the people at the front were really nice and gave me what I needed! I will be back once again!
Stayed 2 nights in May 2025

10/10

Awesome bed and real pillows
Stayed 1 night in Apr 2025

8/10

The beds and pillows were a little soft for my taste but everything else was very good.
Stayed 1 night in Mar 2025

10/10

I really enjoyed my stay, the staff were pleasant, my room was clean and I will definitely book again.
Stayed 2 nights in Jan 2025

10/10

Easy access
Stayed 2 nights in Mar 2025

8/10

The property was decent. There was no heat available. The room was slightly chilly. The property had one service elevator available You need to get a coupon at the front for the breakfast included. The staff was friendly. The place was conveniently located however, I was slightly disappointed with the conditions. A hair was found in my shower, room temperature but overall it was good.
Stayed 1 night in May 2025

2/10

My TV did not work and we had to change rooms into a non handicap room. It was near to impossible for me to survive in. Way too expensive for poor quality. Hats off to service tech who helped us but will not stay there again. In fact I think a refund is in order.
Stayed 1 night in Jun 2025

8/10

The property was not as nice as I expected, but the room was clean. The restaurant in the hotel was decent, but that's the only choice for food in the immediate area. Staff was ok, but didn't give much info at check-in. Not about the restaurant, amenities, or even what room number I was in. Seemed mediocre at best for a Sheraton Suites.
Stayed 2 nights in Apr 2025

10/10

Definitely had a fancy feel without the fancy price. Best stay i have had in a ling time!
Stayed 7 nights in Jan 2025

8/10

Great staff, helped us us with some minor reservation issues. Not keen on the bed and pillows, to soft for my taste. Also, A/C vent in the shower area? Not in my book.
Stayed 1 night in Mar 2025

10/10

Lots of food in the area
Stayed 4 nights in Nov 2024

4/10

This property is so outdated. 20 year old small flat screens. Mine was broke. General disrepair from lack of upkeep. Breakfast is bad at best. They have 2 elevators, 1 has been broken fir 3 months so getting up and down is SLOW. This place need a complete refurbishing.
Stayed 5 nights in May 2025

10/10

Everything. It was great. Nice and clean.
Stayed 1 night in Feb 2025

6/10

Elevator hasn’t worked in over a year. The one left running is crazy slow. Air conditioning was barley working as well.
Stayed 2 nights in Apr 2025

6/10

I was originally assigned Room 231, a handicapped room that wreaked of URINE. The toilet paper roll was tattered and sticking up, all signs that the room was not cleaned entirely. I know I ordered my room through a third party site but most veteran travelers have higher expectations from a Sheraton in the suburbs. My reassigned room #736 was cleaner but the bedroom area has a blackout curtain only, the secondary shade is missing, yet the bracket and hooks were there The bed was made but smelled of a man’s sweat. It’s seems like the cleaning staff is cutting corners a bit.
Stayed 1 night in May 2025

10/10

I like that place.
Stayed 1 night in Oct 2024

8/10

Fix the elevator
Stayed 3 nights in Mar 2025

8/10

One of our favorite hotels when we visit
Stayed 3 nights in Mar 2024

10/10

This was an excellent hotel! Will definitely stay here again for future trips to the area. Highly recommend
Stayed 2 nights in Aug 2024

10/10

I liked the quiet area, the scenery, and the close proximity to some good restaurants and the mall.
Stayed 3 nights in Sep 2024

2/10

They are not honest. The AC wasn't working and it was very hot. The next day I asked if they fixed it he said no and it's cold outside so no need for the AC.
Stayed 3 nights in Apr 2025

10/10

Great location near airport!
Stayed 2 nights in Mar 2024

6/10

No restaurants or shops near this peoperty. Very old building with outdated lift, non cooli g AC, non functional bathroom doors. Not good service.
Stayed 1 night in Mar 2025