See all properties

Sheraton Grand Chicago Riverwalk

4.0 star property
Immerse yourself in the heart of downtown Chicago at this chic retreat offering delicious cuisine options. Relax by the indoor pool or stroll along the scenic riverwalk.

Choose dates to view prices

Photo gallery for Sheraton Grand Chicago Riverwalk

2 bars/lounges - Sheraton Grand Chicago Riverwalk (Chicago)
Fitness facility - Sheraton Grand Chicago Riverwalk (Chicago)
Flat-screen TV, Netflix, pay movies, streaming services - Sheraton Grand Chicago Riverwalk (Chicago)
Exterior - Sheraton Grand Chicago Riverwalk (Chicago)
Meeting facility - Sheraton Grand Chicago Riverwalk (Chicago)
Experience the vibrant energy of Sheraton Grand Chicago Riverwalk, nestled near Millennium Park and John Hancock Center. This hotel offers a unique blend of convenience and relaxation with its grocery store, 3 restaurants, coffee shop/cafe, indoor pool with sun loungers, garden and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(110 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(68 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, River View

8.0 out of 10
Very good
(63 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(78 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Double Beds

8.6 out of 10
Excellent
(21 reviews)
  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Lake View

Executive Suite, 1 Bedroom, Lake View | Down comforters, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Pool Access (River View)

Suite, 1 Bedroom, Pool Access (River View) | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Pool Access (River View)

  • River view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Lake View

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Lake View

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Sheraton Grand Chicago Riverwalk is in a shopping district and on the riverwalk. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lincoln Park Zoo. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location. Visit our Chicago travel guide
Map
301 E North Water St, Chicago, IL, 60611

What's nearby

  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    5 min walk - 0.3 miles
  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    6 min walk - 0.4 miles
  • Chicago Riverwalk
    Chicago Riverwalk
    8 min walk - 0.5 miles
  • Art Institute of Chicago
    Art Institute of Chicago
    12 min walk - 0.7 miles
  • Navy Pier
    Navy Pier
    19 min walk - 1.0 mile

Getting around

  • Millennium Station
    12 min walk
  • Grand Station (Red Line)
    12 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    49 min drive

Restaurants

  • Swissôtel
    5 min walk
  • Sheraton Club Lounge - 33 Floor
    4 min walk
  • The Red Star Bar
    5 min walk
  • American Craft Kitchen & Bar
    5 min walk
  • Swissôtel Chicago Lobby Lounge
    4 min walk

Similar properties

2 bars/lounges
Hyatt Regency Chicago
Downtown Chicago
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 3,437 reviews
Hyatt Regency Chicago
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 75 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.67 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 75 per day (in/out privileges)
  • A pet fee will be charged per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Sheraton Grand Chicago Riverwalk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 75 lbs per pet. A fee applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 75 per day.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Chicago Riverwalk?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Grand Chicago Riverwalk located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Michigan Avenue, Millennium Park, and Art Institute of Chicago. Navy Pier and 875 North Michigan Avenue are also within 1 mi (2 km). Grand Station (Red Line) is 12 minutes by foot and Randolph-Wabash Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sheraton Grand Chicago Riverwalk Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1025 out of 1678 reviews
Rating 8 - Good. 294 out of 1678 reviews
Rating 6 - Okay. 166 out of 1678 reviews
Rating 4 - Poor. 89 out of 1678 reviews
Rating 2 - Terrible. 104 out of 1678 reviews

Reviews

Verified

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 2 nights in May 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were very helpful.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fitness room Nice lobby with bar and restaurants on site
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Romil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of the property is it next to river front and walking to most of the famous places.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!! River view is amazing. Best location to visit downtown!!!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Cawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staffs and cleanliness
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! We were kept comfortable and slept well. Location was perfect. Will be back.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. I can’t remember the guys name who helped me park my car outside but he was amazing. Pool was clean. The locker rooms were really nice. Overall great experience. Will definitely stay again.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

JohNyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again. Great views.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Clarice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and in a good location on the riverwalk. Right outside the room, it was a little dated, but it severed it purpose. I will stay again
Stayed 1 night in May 2026
Verified

10/10 Excellent

Chikashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned to this hotel—where we held our wedding—on our anniversary, bringing our daughter along. We had a wonderful time as a family, reminiscing about our memories together.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of our favorite hotels. It was clean, staff was super friendly, there were so many amenities, the location is perfect.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, friendly and interested in your satisfaction
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and great service.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Maria

Liked: Cleanliness
My first stay was 100% warmer than this time when it came down to some staff members, also clean windows in and out would extremely add to the staying experience and increase the appreciation of the views. Great location though.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Clean, safe, well-trafficked area near many key spots in the city and a good place to start and finish each day. The hotel staff is very helpful and friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful, loved the location and view. Ordered room service and the food was fresh and delicious.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kristin

Liked: Cleanliness, staff & service
Rooms need updating pool area needs updating staff was wonderful great location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, staff was friendly. Only downside is breakfast is buffet only.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient room. Walking distance to shopping.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Joelson De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning very nice
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Karee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Great location ! Close to Michigan Ave. and Navy Pier.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Terri

Liked: Cleanliness, property conditions & facilities
Comfy bed , clean room and friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience . Clean , friendly staff. Lobby and seating areas available for guests to gather
Stayed 1 night in Mar 2026