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The Golden Arm

Property class: 2.5

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Photo gallery for The Golden Arm

Premium bedding, pillowtop beds, desk, free WiFi - The Golden Arm (Chicago)
Premium bedding, pillowtop beds, desk, free WiFi - The Golden Arm (Chicago)
Private kitchenette - The Golden Arm (Chicago)
Interior - The Golden Arm (Chicago)
Premium bedding, pillowtop beds, desk, free WiFi - The Golden Arm (Chicago)
Ruby Room creates an urban oasis near United Center, offering a serene garden setting, WiFi throughout, and attentive concierge services that guests appreciate. Its central location makes city exploration convenient and easy.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

View all photos for King Room 3C

Premium bedding, pillowtop beds, desk, free WiFi

King Room 3C

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed 3B

Premium bedding, pillowtop beds, desk, free WiFi

Deluxe Room, 1 King Bed 3B

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City Views 4A

Premium bedding, pillowtop beds, desk, free WiFi

Deluxe Room, 1 King Bed, City Views 4A

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room, Courtyard View, 3D

Premium bedding, pillowtop beds, desk, free WiFi

King Room, Courtyard View, 3D

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City Views 3A

Premium bedding, pillowtop beds, desk, free WiFi

Deluxe Room, 1 King Bed, City Views 3A

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed 4B

Premium bedding, pillowtop beds, desk, free WiFi

Deluxe Room, 1 King Bed 4B

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room, Courtyard View, 4D

Premium bedding, pillowtop beds, desk, free WiFi

King Room, Courtyard View, 4D

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room 4C

Premium bedding, pillowtop beds, desk, free WiFi

King Room 4C

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in West Town, a neighborhood in Chicago, The Golden Arm is near a metro station. Chicago History Museum and Chicago Theatre are cultural highlights, and some of the area's popular attractions include Lincoln Park Zoo and Field Museum of Natural History. Check out an event or a game at United Center, and consider making time for Griffin Museum of Science and Industry, a top attraction not to be missed. Visit our Chicago travel guide
Map
1745 W Division St, Chicago, IL, 60622

What's nearby

  • Milwaukee Avenue
    Milwaukee Avenue
    3 min walk - 0.2 miles
  • The 606
    The 606
    16 min walk - 0.9 miles
  • Wood Street Gallery
    2 min walk - 0.1 miles
  • The Salt Shed
    16 min walk - 0.9 miles
  • Union Park
    4 min drive - 1.4 miles

Getting around

  • Chicago Clybourn Station
    2 min drive
  • Division Station
    5 min walk
  • Chicago Midway Airport (MDW)
    39 min drive

Restaurants

  • The Standard Bar & Grill
    6 min walk
  • Wendy's
    4 min walk
  • Parlor Pizza Bar
    2 min walk
  • La Pasadita
    5 min walk
  • Iron Age Korean Steakhouse
    6 min walk

About this property

The Golden Arm

Boutique hotel near United Center
The Golden Arm provides a garden and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Concierge services, smoke-free premises, and wedding services
  • Guest reviews give top marks for the location
Room features
All guestrooms at The Golden Arm have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers and hair dryers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Concierge services
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Built in 1896
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 31 2026 to April 4 2026 (dates subject to change).

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Ruby Room
Ruby Room Chicago
Ruby Room Inn
Ruby Room Inn Chicago
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago

Frequently asked questions

Is The Golden Arm pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Golden Arm?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at The Golden Arm?

Check-out is at 11 AM. Late check-out is available for USD 30 (subject to availability).

Where is The Golden Arm located?

Located in West Town, this boutique hotel is 0.2 mi (0.4 km) from Milwaukee Avenue and within 3 mi (5 km) of United Center and Michigan Avenue. Chicago Riverwalk and Willis Tower are also within 3 mi (5 km). Division Station is only a 5-minute walk and Damen Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Golden Arm Reviews

8.0

Very Good

8.6

Cleanliness

8.8

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 266 out of 683 reviews
Rating 8 - Good. 226 out of 683 reviews
Rating 6 - Okay. 105 out of 683 reviews
Rating 4 - Poor. 45 out of 683 reviews
Rating 2 - Terrible. 41 out of 683 reviews

Reviews

Verified

8/10 Good

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
We had a nice, spacious room in a great location of Wicker Park. There were tons of restaurants and shops right outside our door. We had a 3rd floor unit in this walk-up "hotel." My only slightly negative comment is that the mattress was a little soft/sunken in the middle.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for access to Wicker Park neighborhood. Minor issues, shower door broken, dirty entry. Be prepared for zero amenities and no closet but everything you need is accessible nearby. Good room and reasonably quiet so if all you need is a place to sleep this is perfect.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Tamara

Liked: Property conditions & facilities
Disliked: Amenities
Just a Chic Clean and quiet room. Super simple directions to enter. No amenities. Street parking , No t.v. , Very near restaurants and bars.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities
Clean comfy room and super fast/easy/smooth keypad check in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ronald

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable room with view of downtown Chicago.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
No place to check in early and drop bags, 4 flights of angled stairs with varying rails, very comfortable bed, ceiling fan, wall electric fireplace, small kitchen on 3rd floor with ice machine. No TV which is great because I only really sleep when im downtown, great city view, expected sirens occasionally. Overall great location, reasonable price, but tough amount of stairs.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had a great view.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Quiet, comfortable getaway in the city.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here, nice clean rooms, perfect little kitchen. I suggest booking a room on the 3rd floor so you don't have to walk anymore of the stairs. Lol! Entrance and carpet up to rooms could be updated. Very central to everything, restaurants and bars right outside your door. I would stay here again and highly recommend
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room, great location. Older building with charm. Had a lovely stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to find, super easy to check in, great walk to Salt Shed.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This made for a very lovely visit to Chicago. Comfortable, quiet room perfectly located to tons of dining options.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, tons of restaurants to choose from within walking distance. Room was very clean, would stay again
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

JUSTEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just as advertised,very comfortable abd cozy.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
No TV and no parking was a bummer. As long as you have your own laptop w/ Netflix or Amazon Prime & you are Ubering/Lyfting everywhere - it's perfect. The bed was SO COMFORTABLE!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!

Cute little place in a great location. Entry and exit was a breeze. Very nice room and very very convenient.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Shoshanna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, very affordable and comfortable
Stayed 1 night in Nov 2024
Verified

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and price were great. The room was big for a city hotel and clean. This is a walk-up and the steps are very very steep. The water pressure in the shower was poor and the temperature was scalding hot. There is no staff so we would have had to call or text.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Sofia

Disliked: Cleanliness, amenities
Normally absolutely love staying here, the location is perfect and I prefer spending money towards small owned businesses but the room this time was not cleaned; lack of hot water, there was an excessive amount of hair in the shower, stains and food crumbs on the carpet. It was far too late for me to go elsewhere, so I asked to get some form of refund back but didn’t hear anything yet.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this property. The room was very lovely and even without a front desk their customer service is very prompt and helpful.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious rooms and I love that I can check in without having to talk to anyone. We only stayed one night but it was a great experience.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great space in a very convenient location. Lots of restaurants in the area and easily walkable to The Salt Shed. Stairs ARE narrow and steep but didn’t bother us.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little spot in Wicker Park

Easy hands off checkin and checkout but with staff the is prompt and responsive when needed
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for Wicker Park visit.
Stayed 2 nights in Sep 2024