Palmer House a Hilton Hotel

4.0 star property
Historic Chicago hotel in Downtown Chicago with full-service spa

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your current months are April, 2024 and May, 2024.
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May 2024

Palmer House a Hilton Hotel

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Indoor pool
Point of interest
Premium bedding, pillowtop beds, minibar, in-room safe
Reception

Overview of Palmer House a Hilton Hotel

8.0

Very Good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Chicago.

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the neighborhood

17 E Monroe St, Chicago, IL, 60603
  • Popular LocationState Street1 min walk
  • Popular LocationLockwood Restaurant & Bar1 min walk
  • Popular LocationChicago Union Station16 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)38 min drive

Room options

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, 2 Bathrooms

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 23.2 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room - 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room - 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Premium 2 Double Mobility Accessible (Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Non Smoking (Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
2 bedrooms
Premium bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Multiple Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 93 sq m
  • Sleeps 8
  • 3 King Beds

Deluxe Room -1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room - 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Premium 2 Bed 2 Bath - 1 Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Chicago

Palmer House a Hilton Hotel is located in Downtown Chicago, a neighborhood in Chicago, and is in the entertainment district and near the beach. Art Institute of Chicago and Chicago Theatre are cultural highlights, and some of the area's notable landmarks include Willis Tower and John Hancock Center. Looking to enjoy an event or a game while in town? See what's going on at McCormick Place. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Millennium Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Navy Pier - 4 min drive

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • Miller's Pub - 1 min walk
  • University Club of Chicago - 2 min walk
  • The Gage - 3 min walk
  • Pizano's Pizza & Pasta - 3 min walk
  • Starbucks - 3 min walk

About this property

Palmer House a Hilton Hotel

Historic hotel near Millennium Park
Located close to Art Institute of Chicago and Chicago Theatre, Palmer House a Hilton Hotel provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in hydrotherapy, a facial, and a body wrap at The Spa at PH, the onsite spa. The onsite restaurant, Lockwood Lobby Bar, features American cuisine and happy hour. Guests can also expect to find a bar, a 24-hour health club and a business center.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, massage treatment rooms, and 77 meeting rooms
  • Guest reviews speak well of the breakfast, helpful staff, and overall condition
Room features
All 1641 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like desk chairs and air conditioning. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 37-inch TVs with premium channels
  • Video-game consoles, daily housekeeping, and desks

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 54 per night; includes in/out privileges)
  • Covered valet parking on site (USD 78 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends; USD 15–30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business center
  • Conference center (130,000 square feet of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15–30 per person
  • Covered self parking fee: USD 54 per night (in/out privileges)
  • Covered valet parking fee: USD 78 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Does Palmer House a Hilton Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 5:30 AM–9:00 PM.

Is Palmer House a Hilton Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Palmer House a Hilton Hotel?

Self parking is available for USD 54 per night. Valet parking is available for USD 78 per night.

What time is check-in at Palmer House a Hilton Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palmer House a Hilton Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Palmer House a Hilton Hotel located?

Located in Downtown Chicago, this spa hotel is within a 5-minute walk of Millennium Park and Art Institute of Chicago. Chicago Theatre and Willis Tower are also within 15 minutes. Monroe Station (Red Line) is only a 2-minute walk and Monroe Station (Blue Line) is 2 minutes.

Palmer House a Hilton Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 574 out of 1155 reviews" "
Rating 8 - Good. 235 out of 1155 reviews" "
Rating 6 - Okay. 164 out of 1155 reviews" "
Rating 4 - Poor. 103 out of 1155 reviews" "
Rating 2 - Terrible. 79 out of 1155 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this historic hotel. It was walkable to our destinations including museums and restaurants. The staff was great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice (and extremely busy and packed with people), rooms were great. Great location to get a Chicago experience. Clean rooms, but no option to use a refrigerator for personal items.
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and hotel. Highly recommend!
Stayed 2 nights in Mar 2024

4/10 Poor

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mallory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great, friendly staff. The parking was very convenient, right across the street.
Stayed 2 nights in Mar 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Cristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Small room and no view
Stayed 1 night in Mar 2024

6/10 Okay

Nina

Traveled with partner
Liked: Staff & service
Hotel room is not what we expected. Room was a lot smaller.
Stayed 2 nights in Mar 2024

6/10 Okay

david, Benton Harbor

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
dirty clothes under bed from someones previous stay thick dust all around room woke up take shower an had huge bugs in there
Stayed 1 night in Mar 2024