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Map E Monroe St Chicago IL AARP Travel Center Hotel Expert: 1-800-675-4318

Get an overview of this hotelHistoric Chicago hotel in The Loop, walk to Art Institute of Chicago

Popular property highlights

Pets allowed
Free WiFi
Restaurant
Swimming pool
Business center

Location

Located in The Loop, this spa hotel is within a 5-minute walk of State Street, Art Institute of Chicago, and Millennium Park. Chicago Cultural Center and Chicago Theatre are also within 10 minutes. Monroe Station (Red Line) is only a 2-minute walk and Monroe Station (Blue Line) is 2 minutes.

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 1641 rooms offer comforts like pillowtop beds and premium bedding, plus WiFi and TVs with cable channels. Other amenities available to guests include wired Internet, DVD players, and room service.

Languages Spoken

  • English

Palmer House a Hilton Hotel

Renovations & Closures

The property will be renovating from 13 February 2019 to 30 April 2020 (completion date subject to change). The following areas are affected:
  • Spa tub
  • Swimming pool
Alternate facilities are located offsite and include:
  • Indoor pool
The following facilities will be closed from 13 February 2019 to 30 April 2020 (dates subject to change):
  • Swimming pool
  • Spa tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Palmer House a Hilton Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and limo/town car service. Event facilities measuring 110000 square feet (10219 square meters) include conference space. This business-friendly hotel also offers a sauna, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Palmer House a Hilton Hotel is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Elevator/lift 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Conference space 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Grocery/convenience store 
  • Restaurant 
  • Express check-out 
  • Year Built 1873 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Steam room 
  • Sauna 
  • Health club 
  • Limo or Town Car service available 
  • Valet parking (surcharge) 
  • Free wired Internet 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 10219 
  • Luggage storage 
  • Hair salon 
  • Breakfast available (surcharge) 
  • ATM/banking 
  • Conference space size (feet) - 110000 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Banquet hall 
  • Total number of rooms - 1641 
  • Number of floors - 23 
  • Multilingual staff 

Internet

Available in all rooms: ,

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Video-game console 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Room service (limited hours) 
  • Air conditioning 
  • Phone 
  • Refrigerator (on request) 
  • Microwave (on request) 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Daily housekeeping 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Television 
  • Pillowtop mattress 
  • Cable TV service 
  • Number of bathrooms -  
  • WiFi (surcharge) 
  • Wired Internet access (surcharge) 
  • In-room safe (laptop compatible) 
  • In-room massage available 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge.

Palmer House a Hilton Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Hiking/biking trails nearby 

Spa Services

Balance Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 12 
  • Minimum age to access spa is 13 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

This property's swimming pool and spa tub will be closed from February 13, 2019- April 30, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per stay.

Pets

  • Pets allowed for an extra charge of USD 50 per accommodation, per stay
  • Up to 75 lb

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Only service animals are allowed
Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: USD 50.00
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 7 and USD 11 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Self parking fee: USD 46.00 per night
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Refrigerator fee: USD 40 per stay
  • In-room microwave fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hilton Palmer
  • Hilton Palmer House
  • House Hilton
  • Palmer Hilton
  • Palmer Hilton House
  • Palmer House
  • Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer House Hilton Hotel
  • Palmer House Hilton Hotel Chicago
  • Chicago Palmer House Hilton
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • The Palmer House Hilton Hotel Chicago
  • The Palmer House Hilton

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Awards & Affiliations

  • The property is a member of Historic Hotels of America.

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