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Palmer House a Hilton Hotel

4.0 star property
Downtown Chicago's historic Palmer House, a Hilton Hotel, is steps from Millennium Park and the Art Institute, with spa services for unwinding.

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Photo gallery for Palmer House a Hilton Hotel

A grand lobby with ornate ceiling artwork, chandeliers, and a central staircase. - Palmer House a Hilton Hotel (Chicago)
Property video
Indoor pool - Palmer House a Hilton Hotel (Chicago)
A long dining table with chairs, overhead lighting, and a marble wall with a decorative ceiling. - Palmer House a Hilton Hotel (Chicago)
A grand hall with a central aisle, ornate chandeliers, and rows of chairs. - Palmer House a Hilton Hotel (Chicago)
Travelers at the historic Palmer House are in the heart of Chicago, close to top attractions. The hotel offers spa treatments, an indoor pool, and a 24-hour health club for relaxation. Guests can enjoy coffee at the café or American cuisine at Lockwood Lobby Bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Mobility Accessible Standard King Room With Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Mobility Accessible Standard King Room With Bathtub

  • Sleeps 2
  • Free WiFi

View all photos for Premium King Room

A hotel room with a large bed, bedside tables, a desk, a chair, a mirror, and a door leading to a bathroom.

Premium King Room

  • Sleeps 2

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(92 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Suite, 1 King Bed

  • Sleeps 2

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Parlor, No Bed)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Accessible, Bathtub

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Suite, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium 2 Bed 2 Bath - 1 Room

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

A bathroom with a bathtub, a dark wooden vanity with shelves for towels, a mirror, and a toilet.

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room - 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room -1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, and a lamp.

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

A hotel room with two beds, a desk, a chair, and a lamp.

Premium Room, 2 Double Beds, 2 Bathrooms

8.4 out of 10
Very good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, a window with curtains, and a patterned carpet.

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(52 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room - 2 Double Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Premium Room - 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, a mirror, and a door leading to a bathroom.

Premium Room - 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a mirror.

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(190 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, Palmer House a Hilton Hotel is in Downtown Chicago, a walkable area in Chicago with great shopping. Art Institute of Chicago and Chicago Theatre are cultural highlights, and some of the area's notable landmarks include Cloud Gate and 875 North Michigan Avenue. Looking to enjoy an event or a game while in town? See what's going on at McCormick Place. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location. Visit our Chicago travel guide
Map
17 E Monroe St, Chicago, IL, 60603

What's nearby

  • A cityscape with modern skyscrapers and the Cloud Gate sculpture.
    Millennium Park
    3 min walk - 0.2 miles
  • A busy urban street with a train crossing, tall buildings, and a tram.
    Michigan Avenue
    3 min walk - 0.2 miles
  • A grand staircase in a historic building with classical architecture, including columns and ornate railings.
    Art Institute of Chicago
    5 min walk - 0.3 miles
  • A cityscape with a prominent modern sculpture in the foreground and a mix of historic and contemporary buildings in the background.
    Cloud Gate
    5 min walk - 0.3 miles
  • A large illuminated sign with the letters "CHICA" and a circular design.
    Chicago Theatre
    6 min walk - 0.4 miles

Getting around

  • Monroe Station (Red Line)
    1 min walk
  • Millennium Station
    7 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    38 min drive

Restaurants

  • Miller's Pub
    3 min walk
  • Jimmy's Gyros & Grill
    3 min walk
  • Capital One Café
    1 min walk
  • Pizano's Pizza & Pasta
    3 min walk
  • Goddess and the Baker
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business center
  • Conference center (130,000 square feet of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 55.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Palmer House a Hilton Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 5:30 AM–9:00 PM.

Is Palmer House a Hilton Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 57 per night. Valet parking is available for USD 85 per night.

What time is check-in at Palmer House a Hilton Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Palmer House a Hilton Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Palmer House a Hilton Hotel located?

Located in Downtown Chicago, this luxury hotel is within a 10-minute walk of Millennium Park, Art Institute of Chicago, and Chicago Theatre. Cloud Gate and Willis Tower are also within 15 minutes. Monroe Station (Red Line) is only a 2-minute walk and Monroe Station (Blue Line) is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palmer House a Hilton Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1523 out of 2508 reviews
Rating 8 - Good. 448 out of 2508 reviews
Rating 6 - Okay. 281 out of 2508 reviews
Rating 4 - Poor. 144 out of 2508 reviews
Rating 2 - Terrible. 112 out of 2508 reviews

Reviews

Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, staff very helpful and friendly!!! Location is great !!!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and friendly staff
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Ayomide

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel were good and reasonably helpful. Through out my stay, I had no complaints whatsoever. Will definitely recommend this hotel
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great resturant on site, an the pool and spa was amazing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a grand old hotel. The staff was friendly and very helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Enjoyed breakfast at the hotel, with wonderful, attentive staff.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and the staff are very friendly and accommodating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool historical hotel,
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

CODY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility! Room was perfect for what we needed it for. Staff were very helpful when we asked for anything
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Sarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous historical location with lots of amenities and attentive staff. Really look forward to my next visit
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Old charm elegance. Very friendly staff, nice amenities. Convenient coffee, light food, gar, restaurant on site. Good location to leave car parked and walk everywhere. Safe area.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Step back into time. With modern amenities, a great gym, good food and proximity to the red line, this will be my go to hotel for baseball games
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
We loved our stay! Great breakfast and clean, updated rooms (we stayed in a premium room). We loved being so close to state street and exploring this historical gem!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
Beautiful hotel with exceptional service.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities
Clean rooms great staff, beautiful and elegant facilities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was excellent. The room was nice, staff was extra friendly, plenty of places within walking distance.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness
Love going to this historic hotel, a gorgeous throwback in time. Lobby area amazing, had a great martini cocktail at the bar. Huge workout area. Walkable distance to Soldier Field for a concert.
Stayed 1 night in May 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities
Clean room, checking in was super easy. Hotel is beautiful and so classy.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so beautiful, and so much fun to explore! The staff was very kind. Transportation, dining, shopping, it was a great place to stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at this historic hotel. The past lives comfortably with the present.
Stayed 3 nights in Mar 2026