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Level Chicago - River North

4.0 star property
Urban living shines at Level Chicago - River North with bike rentals, an outdoor pool, and concierge services for a stylish city experience.

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Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished - Level Chicago - River North (Chicago)
Rooftop terrace - Level Chicago - River North (Chicago)
Junior Room, 2 Bedrooms | Terrace/patio - Level Chicago - River North (Chicago)
Lounge - Level Chicago - River North (Chicago)
Sauna - Level Chicago - River North (Chicago)
Just steps from Michigan Avenue, travelers discover a modern retreat where convenience meets comfort. The seasonal pool offers refreshment after a gym workout, while high-speed WiFi keeps everyone connected. Luggage storage makes exploring the city hassle-free.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds
  • Free WiFi

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Level Chicago - River North is near a metro station. The area's natural beauty can be seen at Millennium Park and Lake Michigan, while Chicago Theatre and Art Institute of Chicago are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. Visit our Chicago travel guide
Map
369 W Grand Ave, Chicago, IL, 60654

What's nearby

  • Merchandise Mart
    Merchandise Mart
    3 min walk - 0.2 miles
  • State Street
    State Street
    10 min walk - 0.5 miles
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    13 min walk - 0.7 miles
  • Chicago Theatre
    Chicago Theatre
    14 min walk - 0.8 miles
  • Chicago Riverwalk
    Chicago Riverwalk
    15 min walk - 0.8 miles

Getting around

  • Chicago Halsted Station
    4 min drive
  • Merchandise Mart Station
    8 min walk
  • Chicago Midway Airport (MDW)
    30 min drive

Restaurants

  • East Bank Club - Grill
    4 min walk
  • Al's #1 Italian Beef
    5 min walk
  • Starbucks
    3 min walk
  • Sound Bar
    5 min walk
  • Gene & Georgetti
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 24.67 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May 01 to September 30

Frequently asked questions

Does Level Chicago - River North have a pool?

Yes, this property has a seasonal outdoor pool.

Is Level Chicago - River North pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 68.30 per night.

What time is check-in at Level Chicago - River North?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Level Chicago - River North?

Check-out is at 11:00 AM.

Where is Level Chicago - River North located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Merchandise Mart and State Street. Michigan Avenue and Chicago Riverwalk are also within 1 mi (2 km). Merchandise Mart Station is 8 minutes by foot and Chicago Station (Brown Line) is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Level Chicago - River North Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 772 out of 1034 reviews
Rating 8 - Good. 135 out of 1034 reviews
Rating 6 - Okay. 63 out of 1034 reviews
Rating 4 - Poor. 30 out of 1034 reviews
Rating 2 - Terrible. 34 out of 1034 reviews

Reviews

Verified

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with excellent views!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication with staff/host 10/10 place clean felt safe would definitely stay again definitely worth it
Stayed 2 nights in May 2026
Verified

8/10 Good

Shaquanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, quick and easy check in. Will stay again when in chicago
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great kitchen space, spacious rooms, many amenities such as pools, spa, sauna, kids play room, out door cooking, etc.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Miguel-Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room. This was our second stay and we will be back again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend 1000/10, this hotel has everything you need and the location is everything. LOVE LOVE LOVE.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brittnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the balcony view was beautiful and the staff was amazing.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, great views of the city, plenty of things to do nearby, extremely friendly staff and just overall a wonderful experience staying here!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chauntika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have any complaints about the property! I will always stay here when I’m in Chicago! The room was beyond clean, the view was amazing especially at night! Parking was safe and secure at the property.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property a few times now and each time they make sure everything is ok. I’ve had little hiccups with the stay but they always make it right., Each time I’m in the area I will be staying with them the location is great and not to busy.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Avey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view and location in the city for the price
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Angelina

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location in River north close to many popular spots in walking distance. Apartment was huge and can fit many people especially a big group. I loved the amenities, felt very luxury and a nice extra with a fully equipped gym, sauna and pool it’s perfect for relaxation and fitness. The views were also incredible. The only thing is the water pressure in the bathrooms isn’t very strong but everything else is perfect, staff on checkout was slightly rude when we asked to leave our luggage and not very welcoming. Overall i would stay here again :)
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Great amenities and super helpful and accommodating staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, room was clean. So many amenities there and great location. Will be staying again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two guys on the overnight shift were excellent I will definitely recommend this beautiful hotel to my family and friends. The view was just amazing
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tiffanee

Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service will definitely stay again
Stayed 1 night in Dec 2025
Verified

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room/Shops nearby/Pet friendy
Beautiful
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and was able to get an early check-in and an upgraded room. The room itself was everything thats advertised...amazing amenities and a beautiful view from the balcony. There could have been a few dings and scuffs in the room, but it was perfect for my two-day stay and someplace I would come back to again and again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with stunning views!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, property conditions & facilities
room was great and staff were always great help
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Abye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, kitchen was perfect! We were able to find groceries near by easily.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nicely kept, loved it
Stayed 1 night in Feb 2026