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Level Chicago – Old Town

4.0 star property

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Full-size fridge, microwave, oven, stovetop - Level Chicago – Old Town (Chicago)
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Flat-screen TV - Level Chicago – Old Town (Chicago)
Deluxe Room, 1 Twin Bed, City View | Living area | Flat-screen TV - Level Chicago – Old Town (Chicago)
Premium bedding, pillowtop beds, in-room safe, individually decorated - Level Chicago – Old Town (Chicago)
Level Chicago – Old Town offers a welcoming urban retreat with a rooftop terrace, firepit, and garden. Guests can relax at the onsite spa or enjoy the 24-hour health club with basketball courts. Visitors consistently praise the attentive, helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Living room | Flat-screen TV

Deluxe Suite, 1 Bedroom

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • City view
  • 100 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds
  • Free WiFi

View all photos for Suite (Level)

Suite (Level) | Private kitchen | Full-size fridge, microwave, oven, stovetop

Suite (Level)

  • City view
  • 52 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area | Flat-screen TV

Executive Suite, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Living area | Flat-screen TV

Junior Suite, 2 Bedrooms

  • City view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

  • City view
  • 146 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Level Chicago – Old Town is near a train station and near the beach. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Michigan and Millennium Park. Looking to enjoy an event or a game? See what's going on at United Center or Wrigley Field. Visit our Chicago travel guide
View more Aparthotels in Chicago
Map
1140 North Wells Street, Chicago, IL, 60610

What's nearby

  • State Street
    State Street
    8 min walk - 0.5 miles
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    11 min walk - 0.6 miles
  • Chicago History Museum
    Chicago History Museum
    14 min walk - 0.8 miles
  • Water Tower Place
    Water Tower Place
    14 min walk - 0.8 miles
  • Chicago Riverwalk
    Chicago Riverwalk
    3 min drive - 1.4 miles

Getting around

  • Chicago Clybourn Station
    4 min drive
  • Clark-Division Station
    4 min walk
  • Chicago Midway Airport (MDW)
    41 min drive

Restaurants

  • Division On The Rocks
    4 min walk
  • Dunkin'
    5 min walk
  • Layla & Ringo’s
    5 min walk
  • Dialtone Cafe
    1 min walk
  • Happy Camper Pizza
    2 min walk

About this property

Level Chicago – Old Town

A 24-hour health club, a sauna, and a rooftop terrace are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a washer/dryer and a dining table. Weekly housekeeping is available.
Level Chicago – Old Town offers 47 air-conditioned accommodations with washers/dryers and safes. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Dialtone

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 50 lbs per pet)
  • Fee: USD 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 47 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 24.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Frequently asked questions

Does Level Chicago – Old Town have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Level Chicago – Old Town pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 68.30 per night.

What time is check-in at Level Chicago – Old Town?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Level Chicago – Old Town?

Check-out is at 11:00 AM.

Where is Level Chicago – Old Town located?

This family-friendly Chicago aparthotel is located near the beach, within a 15-minute walk of Lake Michigan and Michigan Avenue. Chicago Riverwalk and Millennium Park are also within 2 mi (3 km). Clark-Division Station is only a 4-minute walk and Chicago Station (Brown Line) is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Level Chicago – Old Town Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Amenities

8.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 347 out of 471 reviews
Rating 8 - Good. 55 out of 471 reviews
Rating 6 - Okay. 33 out of 471 reviews
Rating 4 - Poor. 22 out of 471 reviews
Rating 2 - Terrible. 14 out of 471 reviews

Reviews

Verified

10/10 Excellent

Hector

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean and nice place
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mary Fleurdelyz

Liked: Cleanliness, check-in, communication, listing accuracy
Eric and the rest of the staff was very helpful from check in to check out! The place is very lovely!!!!! Would come back again soon!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was really nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, check-in, communication, listing accuracy
Great value, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, check-in, communication, listing accuracy
This property never disappoints! The staff are awesome, particularly Nu at the front desk! Always very pleasant and friendly, provides awesome service every time we visit!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, check-in, communication, listing accuracy
It’s a bit loud on the weekend. There is no daily housekeeping but great space and great location.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are extremely clean and have everything you need. The staff is so accommodating and friendly. The view is amazing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, check-in, communication, listing accuracy
What a view!! We loved the apartment! Got to feel like we were living in Chicago for a couple of nights!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Shanon

Liked: Cleanliness
Room was super clean. The view all the way down to the lake from balcony was nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sydnee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, nice amenities and great staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcie

Liked: Cleanliness, check-in, communication, listing accuracy
I booked this stay specifically because I saw they had a steam room and Sauna. They were both very pleasant and available 24/7. The room was very high quality with great views but if the city. The game rooms looked really nice and spacious but I sadly didn’t have time to enjoy that aspect of the hotel. There is also a great cafe and bakery connected to the lobby. I’m excited to book here again with a little more time to make the most of my stay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean room and friendly staff!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Diona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was friendly did amazing job with checking us in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was clean, welcoming, pet friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kamiyah

Liked: Cleanliness, amenities, communication
My stay was great. The room was nice and the staff was very courteous throughout my stay. I will definitely stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room cool staff enjoyed my stay will come stay again.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Maria

Liked: Cleanliness
Interesting property in that it is a high rise building of furnished suites with certain floors available as a “hotel”. Coffee shop, gym and lounge are all nice as are the suites. Just know this is not a service oriented hotel experience. No doorman, uniformed person at desk, room or maid service etc.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was clean, centrally located with wonderful staff. Will definitely stay again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

McKayla

Liked: Cleanliness, amenities, communication
Clean room, kind helpful staff, beautiful view, great location in walking distance to lots of great places
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, communication
Loved our stay...the rooms were perfect...the view amazing...and the location ideal...with walking distance to multiple grocery stores. Every staff member was friendly....even on a snowy holiday weekend.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and great amenities
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check-in, friendly staff, beautiful building with nice amenities.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, communication
Staff always accommodating courteous and professional. The amenities while we only used the outdoor dog area looked amazing. Location is excellent. Many great restaurants grocery. Third time staying here and will be back
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, communication
Room was pristine. Nicely laid out with modern furnishings and beautiful views.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sabin

Liked: Cleanliness, amenities, communication
Room was spotless and everything was met at the standards would highly prefer in the future.
Stayed 1 night in Dec 2025