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Aparthotel

Level Chicago – Old Town

4.0 star property
Family-friendly aparthotel with a 24-hour health club, near Lake Michigan

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Photo gallery for Level Chicago – Old Town

Full-size fridge, microwave, oven, stovetop - Level Chicago – Old Town (Chicago)
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Premium bedding, pillowtop beds, in-room safe, individually decorated - Level Chicago – Old Town (Chicago)
Flat-screen TV - Level Chicago – Old Town (Chicago)
Front of property - evening/night - Level Chicago – Old Town (Chicago)
Level Chicago – Old Town offers a welcoming urban retreat with a rooftop terrace, firepit, and garden. Guests can relax at the onsite spa or enjoy the 24-hour health club with basketball courts. Visitors consistently praise the attentive, helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View | Living room | Flat-screen TV

Deluxe Room, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • City view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • City view
  • 100 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Deluxe Room, 1 Queen Bed with Sofa bed, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop

Deluxe Room, 1 Queen Bed with Sofa bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • City view
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Living area | Flat-screen TV

Executive Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Deluxe Room, Multiple Beds, City View | Living area | Flat-screen TV

Deluxe Room, Multiple Beds, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • City view
  • 77 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • City view
  • 146 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

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About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Level Chicago – Old Town is near a train station and near the beach. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Michigan and Millennium Park. Looking to enjoy an event or a game? See what's going on at United Center or Wrigley Field. Visit our Chicago travel guide
View more Aparthotels in Chicago
Map
1140 North Wells Street, Chicago, IL, 60610

What's nearby

  • Have been driving across the country for over a week now and managed to rest up a bit and visit downtown Chicago. Spent the day looking for this iconic piece and finally found it. The Chicago Theatre was built in 1921 and was originally named the Balaban and Katz Chicago Theatre. This building has become the unofficial landmark for Chicago representing the rich arts and music culture Chicago is known for. In 1979 the building was added to the list of historic buildings, and later in 1983 was added as an official landmark for the City of Chicago.
    State Street
    8 min walk - 0.5 miles
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    11 min walk - 0.6 miles
  • John Hancock Centre, Chicago, Illinois, USA
    875 North Michigan Avenue
    15 min walk - 0.8 miles
  • Chicago Riverwalk which includes a high rise building, a river or creek and a city
    Chicago Riverwalk
    2 min drive - 1.4 miles
  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    3 min drive - 1.6 miles

Getting around

  • Chicago Clybourn Station
    4 min drive
  • Clark-Division Station
    4 min walk
  • Chicago Midway Airport (MDW)
    32 min drive

Restaurants

  • Division On The Rocks
    4 min walk
  • Layla & Ringo’s
    5 min walk
  • Dialtone Cafe
    1 min walk
  • Dunkin'
    5 min walk
  • Jersey Mike's Subs
    3 min walk

About this property

Level Chicago – Old Town

Family-friendly aparthotel with a 24-hour health club, near Lake Michigan
A 24-hour health club, a sauna, and a rooftop terrace are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a washer/dryer and a dining table. Weekly housekeeping is available.
Level Chicago – Old Town offers 35 air-conditioned accommodations with washers/dryers and safes. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Dialtone

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 50 lbs per pet)
  • Fee: USD 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 35 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 24.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Frequently asked questions

Does Level Chicago – Old Town have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Level Chicago – Old Town pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 68.30 per night.

What time is check-in at Level Chicago – Old Town?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Level Chicago – Old Town?

Check-out is at 11:00 AM.

Where is Level Chicago – Old Town located?

This family-friendly Chicago aparthotel is located near the beach, within a 15-minute walk of Lake Michigan and Michigan Avenue. Chicago Riverwalk and Millennium Park are also within 2 mi (3 km). Clark-Division Station is only a 4-minute walk and Chicago Station (Brown Line) is 11 minutes.

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Reviews

Level Chicago – Old Town Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Amenities

8.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 303 out of 416 reviews
Rating 8 - Good. 50 out of 416 reviews
Rating 6 - Okay. 29 out of 416 reviews
Rating 4 - Poor. 21 out of 416 reviews
Rating 2 - Terrible. 13 out of 416 reviews

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was clean, welcoming, pet friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean room and friendly staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Diona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was friendly did amazing job with checking us in
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room cool staff enjoyed my stay will come stay again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was clean, centrally located with wonderful staff. Will definitely stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check-in, friendly staff, beautiful building with nice amenities.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and great amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Its room was perfect the only bad part was their was a couple stains in the bathroom wall
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were great. Very spacious, fully stocked kitchen and extremely clean. We loved having access to the 8th floor with the steam room, sauna, fitness center, game rooms, and socializing areas 24/7. Would love to experience it in the summer with the pool and outdoor areas. We were also fortunate enough to attend during their Christmas Brunch buffet which was such a great perk! If the price stays around the same, I will continue to stay at Level hotels exclusively in any cities I visit that has one! I’ve already told so many people about my wonderful hotel experience.
Stayed 2 nights in Dec 2025

2/10 Terrible

Adolph

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Staff was great and everything was nice just paid for city view and didn’t get it. Made it seem impossible to address the issue but everything was good just I feel slightly ripped off that in description of room I paid for, it says city view and I didn’t get that. I didn’t even get a mention that it was going to be that room. I have booked before and got city view just idk why this time.
Stayed 1 night in Jan 2026

10/10 Excellent

Chanda

Liked: Cleanliness
Disliked: Communication

Level was on Another Level

Everything was clean and orderly. Loved the Kitchen. Wonderful place to stay. Truly next "Level" lodging
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Centrally located. Close to subway stop.
Stayed 4 nights in Jul 2025

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing views and comfortable rooms. Amenities were excellent.
Stayed 3 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed 5 nights total, 4 nights in a two BR, 1 bath with a balcony and the last night in a one BR. The 2BR was great. It faced East, received a lot of sunlight, was clean, modern and the bed was very comfortable. The gym had what I needed too. actually liked sleeping with the sound of the el nearby because I used to live in the area. I did not give it 5 stars because the walls are super thin. Someone had a party next to me and it was impossible to sleep hearing voices straight through the walls. Being a newer building, I don’t think the best quality appliances or fixtures were chosen. My ice machine wasn’t working and the heat/fan only worked in certain areas in the 2BR. Additional lighting should be added. The 1BR shower fixtures and drain needed some attention. That said, Mihajlo and the front desk staff were very helpful and attentive and helped me with whatever I needed. The 1BR seemed more like a studio to m. I’d prefer to book directly through Level, but it was a better price with Expedia. I still thought it was pricey but I was overall happy with my stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Mia

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing. The view was gorgeous and location can’t be beat.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shari

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safe, beautiful suite that includes full kitchen, staff was very kind
Stayed 3 nights in Apr 2025

8/10 Good

Teaonna

Liked: Cleanliness, amenities, property conditions & facilities, communication
The bar & pool table was really nice the room was comfy wish it had a lil more space! Overall great stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Antonyia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property and staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view, with apartment like feel to the property, safe and secure, walking distance to many resturants, stores and activities.
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
I had no idea how nice this property would be! I had a full one-bedroom apartment and amazing view and amenities. 10/10, would stay again!
Stayed 3 nights in May 2025

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk was very friendly and helpful. We had a corner unit and the view was great. The unit was very comfortable and clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cocoa

Liked: Cleanliness, amenities, property conditions & facilities
Property was great. Just as advertised on the site. The staff were awesome especially Doty.
Stayed 4 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, room comfort, communication
Place was absolutely beautiful. Perfect location for us. I will definetly looking at staying here again
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very nice place to stay,staff was very helpful and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious, clean rooms! Large windows make for a fabulous view!
Stayed 1 night in Mar 2025