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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Hyatt Regency Chicago

Star Rating
4 out of 5

Photo gallery

Featured Image
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
View from Room
Premium bedding, pillowtop beds, minibar, in-room safe

Guest reviews

4.4 out of 5 Excellent
3,916 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

151 East Wacker Dr, Chicago, IL

Explore the area

Popular LocationChicago Riverwalk1 min walk
Popular LocationMichigan Avenue Bridge7 min walk
Popular LocationChicago Theatre8 min walk
AirportChicago, IL (ORD-O'Hare Intl.)27 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318

  • Club Room, 2 Double Beds

    Photos of Club Room, 2 Double Beds

    Room amenities

    • 420 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds

  • Club Room, 1 King Bed

    Photos of Club Room, 1 King Bed

    Room amenities

    • 420 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed

  • Room, 2 Double Beds (High Floor)

    Photos of Room, 2 Double Beds (High Floor)

    Room amenities

    • 351 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds (High Floor)

  • Room, 1 King Bed (High Floor)

    Photos of Room, 1 King Bed (High Floor)

    4.4/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (High Floor)

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed

  • Room, 2 Queen Beds

    Photos of Room, 2 Queen Beds

    4.5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds

  • Room, 1 King Bed, City View

    Photos of Room, 1 King Bed, City View

    4.5/5 guest room rating

    Room amenities

    • 333 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View

  • Executive Suite

    Photos of Executive Suite

    Room amenities

    • 420 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite

  • Room, 1 Queen Bed

    Photos of Room, 1 Queen Bed

    4.4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed

  • Room, 1 King Bed, Accessible (Shower)

    Photos of Room, 1 King Bed, Accessible (Shower)

    4.6/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Shower)

  • Room, 2 Double Beds, Accessible, Bathtub

    Photos of Room, 2 Double Beds, Accessible, Bathtub

    4.6/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Bathtub

  • Room, 1 King Bed, Accessible, Bathtub

    Photos of Room, 1 King Bed, Accessible, Bathtub

    4.4/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub

  • Room, 2 Double Beds, Accessible (Shower)

    Photos of Room, 2 Double Beds, Accessible (Shower)

    4.5/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible (Shower)

  • Deluxe Room, 2 Queen Beds

    Photos of Deluxe Room, 2 Queen Beds

    Room amenities

    • 420 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds

  • Room, 2 Queen Beds, City View

    Photos of Room, 2 Queen Beds, City View

    4.5/5 guest room rating

    Room amenities

    • 333 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, City View

  • Suite (Skyline Suite)

    Photos of Suite (Skyline Suite)

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Skyline Suite)

  • Deluxe Suite (Millennium Suite)

    Photos of Deluxe Suite (Millennium Suite)

    Room amenities

    • 301 sq ft
    • River view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite (Millennium Suite)

About this area

Chicago

Located on the riverwalk, Hyatt Regency Chicago is in Chicago's The Loop neighborhood, an area with good shopping. Chicago Theatre and Field Museum of Natural History are cultural highlights, and some of the area's notable landmarks include Chicago Riverwalk and Michigan Avenue Bridge. Navy Pier and John G. Shedd Aquarium are not to be missed. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Our guests appreciate the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Chicago Riverwalk - 1 min walk
  • Michigan Avenue Bridge - 7 min walk
  • Chicago Theatre - 8 min walk
  • House of Blues Chicago - 10 min walk
  • Millennium Park - 10 min walk

Getting around

  • Millennium Station - 7 min walk
  • State Station - 9 min walk
  • O'Hare Intl. Airport (ORD) - 29 min drive

Restaurants

  • Stetsons Modern Steak – Serves dinner.
  • American Craft Kitchen – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner.
  • BIG Bar – Alfresco dining bar. Serves dinner.
  • Market Chicago – Serves breakfast and light fare. Open 24 hours.
Questions about this property?Find answers

About this property

Hyatt Regency Chicago

Eco-friendly Chicago hotel in The Loop, walk to Chicago Riverwalk
4 restaurants, 2 bars/lounges, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 coffee shops/cafés, a business center, and conference space. All 2019 rooms offer free WiFi and free wired Internet, flat-screen TVs with digital channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include iPod docks, minibars, and room service.
Hyatt Regency Chicago offers 2019 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking: USD 53 per day
  • Electric car charging station
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 15.00-24.50 for adults and USD 10.00-15.00 for children
  • 4 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Bulgarian
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
  • Urdu
  • Vietnamese

Business services

  • Business center
  • Meeting rooms
  • Conference space (228000 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Cable/satellite channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

The following facilities will be closed from May 28 2020 to August 31 2020 (dates subject to change):
  • Parking area

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 24.50 for adults, USD 10.00 and USD 15.00 for children (approximately)
  • Covered self parking fee: USD 53 per day
  • Nearby parking fee: USD 53 per day (100 ft away)
  • Refrigerator fee: USD 25 per stay
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chicago Hyatt
Chicago Hyatt Regency
Chicago Regency
Chicago Regency Hyatt
Hyatt Chicago
Hyatt Chicago Regency
Hyatt Regency Chicago
Hyatt Regency Hotel Chicago
Regency Chicago
Regency Hyatt Chicago
Hyatt Regency Chicago Hotel Chicago
Hyatt Regency Chicago Hotel
Hyatt Regency Hotel
Hyatt Regency Chicago Hotel
Hyatt Regency Chicago Chicago
Hyatt Regency Chicago Hotel Chicago

Frequently asked questions

Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self parking is available for USD 53 per day.
What time is check-in at Hyatt Regency Chicago?
Check-in is from 3 PM–midnight.
What time is check-out at this hotel?
Check-out is at noon.
Where is this property located?
Located in The Loop, this eco-friendly hotel is steps from Chicago Riverwalk and Michigan Avenue Bridge. Grant Park and Chicago Theatre are also within 10 minutes. State Station is 9 minutes by foot and Randolph-Wabash Station is 9 minutes.

Guest reviews

Overall score and ratings for Hyatt Regency Chicago

4.4
Excellent
3,916 reviews
5 - Excellent
2,292
4 - Good
1,109
3 - Okay
302
2 - Mediocre
138
1 - Poor
75
4.4
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.4
Property condition
1.0 out of 5 Terrible
Verified traveler
Aug 3, 2020
    This traveler didn’t leave comments with their review
    Stayed 2 nights in Jul 2020
    4.0 out of 5 Good
    Dorothy, Toronto
    Traveled with family
    Aug 1, 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location is really good, walkable distance to main views on Michigan Ave. Room is clean and comfort, the Bar and food is very delicious!

    Stayed 2 nights in Dec 2019
    1.0 out of 5 Terrible
    ER, New York
    Traveled with group
    Jul 31, 2020
    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    We are in the midst of a global pandemic so I understood things would operate differently. In fact the website alluded to limited food service. They still charged full price per night and I still paid for the Hyatt brand that I became used to. However when I got there it was a little more severe than what I expected in terms of lack of amenities. No valet, must find street parking (paying meters every 2 hours). Then we all wheel our luggage uphill on the long driveway to the main entrance thinking someone will help with bags from that point. Wrong! No bellhop! Lug bags to 2nd floor for front desk. Checked in. Front desk says they aren’t cleaning everyday to prevent people from coming into rooms for our protection however if we needed the room cleaned feel free to call and request the such.Get to the room and it stinks of cigarettes. I ask for it to be changed and they did. New room was great. Next morning I called to request to have room cleaned. Front desk tells me they aren't cleaning rooms but they can send fresh towels. I went down to front desk and spoke with manager and explained I would feel better about rooms being sanitized Bc we had been going in and out doing site seeing etc. no room service of any kind (food cleaning etc). After two days of struggle with them they finally cleaned the room. received 2 parking tickets of $70 each. Times are tough. There will be inconvenience. But be straight and let us know what’s offered and what’s not!!!!

    Stayed 4 nights in Jul 2020
    5.0 out of 5 Excellent
    Verified traveler
    Jul 28, 2020
      This traveler didn’t leave comments with their review
      Stayed 1 night in Jul 2020
      4.0 out of 5 Good
      Char, Sandusky
      Traveled with family
      Jul 25, 2020
      • Liked: Cleanliness, staff & service, property conditions & facilities

      We checked in late 830pm. Had no access to any snacks or drinks.. The front desk offered us water and our room had dusty snacks that was old for me to purchase. Everything else was wonderful

      Stayed 2 nights in Jul 2020

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