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Hyatt Place Chicago/Downtown - The Loop

3.0 star property
Travelers start their day with a self-serve breakfast in downtown Chicago, then keep their fitness routine going at the 24-hour gym whenever works best

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Photo gallery for Hyatt Place Chicago/Downtown - The Loop

A modern hotel with a glass facade, multiple floors, and a visible entrance. - Hyatt Place Chicago/Downtown - The Loop (Chicago)
A gym with cardio machines, weight benches, and a large window offering a city view. - Hyatt Place Chicago/Downtown - The Loop (Chicago)
A modern hotel room with a large window, a desk with a lamp, a sofa, and a chair. - Hyatt Place Chicago/Downtown - The Loop (Chicago)
A hotel room with a large bed, a desk with a chair, a sofa, and a TV. - Hyatt Place Chicago/Downtown - The Loop (Chicago)
A reception area with a modern design, including a reception desk, a decorative wall, and a display case with snacks. - Hyatt Place Chicago/Downtown - The Loop (Chicago)
Hyatt Place Chicago/Downtown - The Loop sits in the heart of downtown, offering a convenient base for city exploration. Guests can grab coffee at the cafe, swim in the indoor pool, and take advantage of practical touches like dry cleaning services and express check-out.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(7 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(51 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(45 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, City View

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(40 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.4 out of 10
Very good
(36 reviews)
  • City view
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Accessible

A hotel room with a bed, a sofa, a desk, and a television.

Room, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern living room with a sectional sofa, a wooden coffee table, a wall-mounted light fixture, and a small wooden side table.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room

  • Sleeps 5
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

A hotel room with a large bed, wooden wardrobe, a desk with a chair, a television, and large windows offering a view of the city.

Room, 1 King Bed with Sofa bed, Corner

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Hyatt Place Chicago/Downtown - The Loop is near a metro station. Merchandise Mart and Cloud Gate are notable landmarks, and some of the area's popular attractions include Field Museum of Natural History and Lincoln Park Zoo. Check out an event or a game at United Center, and consider making time for Griffin Museum of Science and Industry, a top attraction not to be missed. Visit our Chicago travel guide
Map
28 North Franklin Street, Chicago, IL, 60606

What's nearby

  • A large, classical building with tall columns and large windows.
    Chicago City Hall
    3 min walk - 0.2 miles
  • A river with boats, surrounded by tall buildings and a clear sky.
    Chicago Riverwalk
    5 min walk - 0.3 miles
  • A city skyline with tall skyscrapers, a river, and a bridge.
    Willis Tower
    6 min walk - 0.4 miles
  • A busy urban street with a train crossing, tall buildings, and a tram.
    Michigan Avenue
    11 min walk - 0.6 miles
  • A cityscape with modern skyscrapers and the Cloud Gate sculpture.
    Millennium Park
    11 min walk - 0.6 miles

Getting around

  • Washington-Wells Station
    2 min walk
  • Chicago Union Station
    5 min walk
  • Chicago Midway Airport (MDW)
    30 min drive

Restaurants

  • Bar Mar by Jose Andres
    4 min walk
  • Arby's
    2 min walk
  • Jimmy John's
    2 min walk
  • Noodles & Company
    2 min walk
  • Kinsley by Fairgrounds
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 55.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Hyatt Place Chicago/Downtown - The Loop have a pool?

Yes, this property has an indoor pool.

Is Hyatt Place Chicago/Downtown - The Loop pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hyatt Place Chicago/Downtown - The Loop?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Chicago/Downtown - The Loop?

Check-out is at noon.

Where is Hyatt Place Chicago/Downtown - The Loop located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Chicago City Hall, Chicago Riverwalk, and Willis Tower. Michigan Avenue and Millennium Park are also within 15 minutes. Washington-Wells Station is only a 2-minute walk and Ogilvie Transportation Center is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Chicago/Downtown - The Loop Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 931 out of 1488 reviews
Rating 8 - Good. 312 out of 1488 reviews
Rating 6 - Okay. 129 out of 1488 reviews
Rating 4 - Poor. 55 out of 1488 reviews
Rating 2 - Terrible. 61 out of 1488 reviews

Reviews

Verified

10/10 Excellent

Treniscia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , the location is was great so close to everything we had planned
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff and drinks at the bar were awesome.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Brytney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was great. Room was clean, plenty of towels. Nice staff.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, very clean and welcoming staff. Loved their breakfast. And we loved being greeted by Lucia, she was very sweet and helpful.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Dalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, and very busy. Found seating for 2 at the bar. Clean and very friendly staff.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Emnet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good layout and clean
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and the employees were extremely helpful. All super nice and friendly.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Everything was nice & clean! Breakfast & bar were good as well!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and convinient
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Robert McArthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say which staff member were the best, they all provided exceptional service during my stay! All are great representatives of the Hyatt Downtown/Chicago-The Loop! Thank you for a wonderful stay.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice food was good staff was nice
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cathelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is closed to restaurant and other activities. Staffs are friendly and polite. Got a early checked in without extra fee. Absolutely great!
Stayed 2 nights in Jul 2026
Verified

6/10 Okay

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Almost no lobby area or space.. just an entrance, counter and small eating/ bar area.. caught me off guard actually given the downtown Chicago location.. dissapointed with that aspect. Room was modern and comfortable..
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the staff was professional and excellent customer service
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice property and roon! Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms for any city. Clean. Breakfast was decent. Good location.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and the room was clean and the view was incredible
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff Marisa was fantastic and very helpful. Great asset to the hotel.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Eulete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendliness of the staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful!!! Staff literally was so nice and helpful and the hotel was clean and the pool was clean and me and the kids had a great time.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was fine. It was clean and tidy. Bed was big and comfy but pull out couch was on the smaller side, there’s no way 2 people would have fit there, luckily our party was just 3. Service could have been a little better. It took 2 requests to get the sheets for the pullout and more than one call to get an answer to a question. Other than that it was fine. Good location
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Only thing that wasn’t so great was the view because right across the street is an office building and it’s blocking the sunlight as well and I love Sun light. Lucia who works the front desk was very kind and helpful as well. Very good personality. The room was pretty clean. I loved the shower the water gets really hot how like it. Thank you all
Stayed 1 night in Jul 2026