See all properties

Hyatt Place Chicago/Downtown - The Loop

3.0 star property
Travelers start their day with a self-serve breakfast in downtown Chicago, then keep their fitness routine going at the 24-hour gym whenever works best

Choose dates to view prices

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior - Hyatt Place Chicago/Downtown - The Loop (Chicago)
Lobby sitting area - Hyatt Place Chicago/Downtown - The Loop (Chicago)
Reception - Hyatt Place Chicago/Downtown - The Loop (Chicago)
Fitness facility - Hyatt Place Chicago/Downtown - The Loop (Chicago)
Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing - Hyatt Place Chicago/Downtown - The Loop (Chicago)
Hyatt Place Chicago/Downtown - The Loop sits in the heart of downtown, offering a convenient base for city exploration. Guests can grab coffee at the cafe, swim in the indoor pool, and take advantage of practical touches like dry cleaning services and express check-out.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(7 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(46 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(41 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, City View

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.4 out of 10
Very good
(35 reviews)
  • City view
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

Living area | 42-inch TV with digital channels, MP3 dock

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Hyatt Place Chicago/Downtown - The Loop is near a metro station. Merchandise Mart and Cloud Gate are notable landmarks, and some of the area's popular attractions include Field Museum of Natural History and Griffin Museum of Science and Industry. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. Visit our Chicago travel guide
Map
28 North Franklin Street, Chicago, IL, 60606

What's nearby

  • Chicago
    Willis Tower
    6 min walk - 0.4 miles
  • Chicago Theatre
    Chicago Theatre
    10 min walk - 0.5 miles
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    11 min walk - 0.6 miles
  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    11 min walk - 0.6 miles
  • Chicago Riverwalk
    Chicago Riverwalk
    13 min walk - 0.7 miles

Getting around

  • Washington-Wells Station
    2 min walk
  • Chicago Union Station
    11 min walk
  • Chicago Midway Airport (MDW)
    30 min drive

Restaurants

  • Jimmy John's
    2 min walk
  • Arby's
    2 min walk
  • Noodles & Company
    2 min walk
  • Mr. Submarine
    3 min walk
  • Jimmy John's
    2 min walk

Similar properties

2 bars/lounges
Hyatt Regency Chicago
Downtown Chicago
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 3,520 reviews
Hyatt Regency Chicago
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Hyatt Place Chicago/Downtown - The Loop have a pool?

Yes, this property has an indoor pool.

Is Hyatt Place Chicago/Downtown - The Loop pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hyatt Place Chicago/Downtown - The Loop?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Chicago/Downtown - The Loop?

Check-out is at noon.

Where is Hyatt Place Chicago/Downtown - The Loop located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Chicago City Hall, Willis Tower, and State Street. Michigan Avenue and Millennium Park are also within 15 minutes. Washington-Wells Station is only a 2-minute walk and Ogilvie Transportation Center is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hyatt Place Chicago/Downtown - The Loop Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 854 out of 1366 reviews
Rating 8 - Good. 290 out of 1366 reviews
Rating 6 - Okay. 112 out of 1366 reviews
Rating 4 - Poor. 51 out of 1366 reviews
Rating 2 - Terrible. 59 out of 1366 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , the location is was great so close to everything we had planned
Stayed 4 nights in May 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff and drinks at the bar were awesome.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, very clean and welcoming staff. Loved their breakfast. And we loved being greeted by Lucia, she was very sweet and helpful.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and the employees were extremely helpful. All super nice and friendly.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Everything was nice & clean! Breakfast & bar were good as well!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and convinient
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Robert McArthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say which staff member were the best, they all provided exceptional service during my stay! All are great representatives of the Hyatt Downtown/Chicago-The Loop! Thank you for a wonderful stay.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms for any city. Clean. Breakfast was decent. Good location.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the staff was professional and excellent customer service
Stayed 4 nights in May 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice food was good staff was nice
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff Marisa was fantastic and very helpful. Great asset to the hotel.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice property and roon! Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eulete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendliness of the staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful!!! Staff literally was so nice and helpful and the hotel was clean and the pool was clean and me and the kids had a great time.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Clarice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was truly amazing! The room was very spacious and clean. I know next time to use the parking garage down the street from hotel! Since they do not have a parking garage! Breakfast was okay (fee $12 that’s including taxes)
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noon checkout is priceless! Thank you. Hotel is very nice and clean. Will stay again.
Stayed 1 night in Apr 2026
Verified

8/10 Good

PO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and business friendly
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location downtown. Good for business stays . Excellent hotel. Very good rooms
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. They already had our room ready when we arrived. It is very close to the Willis tower. We were able to walk over.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was fantastic! Right in the middle of everything we wanted to see in Chicago.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, amenities
The staff were amazing at this hotel and they have a lovely indoor pool area and a great breakfast facility which was not expensive.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good water pressure in the shower.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniela T

Liked: Cleanliness, property conditions & facilities
We didn't need much help from the employees; however, we did ask for towels, and they weren't brought up. We had to reask. No biggie, because the staff was nice, and the check-in was wonderful. The pool was small, but it was nice for two people in the early morning. The building and rooms were nice and spacious. My 4 friends and I shared a room, and it served its purpose.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
The staff are very helpful and knowledgeable. Clean room and the Service is great. Breakfast is good too.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mickella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.. staff was friendly and helpful. Only complaint was the room was cold but I guess 75 is the normal temperature! Outside of that my son and I had a great time.
Stayed 3 nights in Apr 2026