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Hotel Riu Plaza Chicago

Property class: 4

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Photo gallery for Hotel Riu Plaza Chicago

The Riu Plaza Chicago Hotel facade with a grand entrance, large windows, and a modern architectural design. - Hotel Riu Plaza Chicago (Chicago)
Creator video
A modern hotel lobby with a central seating area, a reception desk, and a decorative wall with a unique design. - Hotel Riu Plaza Chicago (Chicago)
A spacious lobby with a marble floor, a reception desk, and a glass partition. - Hotel Riu Plaza Chicago (Chicago)
A bar area with a marble countertop, bar stools, and a variety of bottles. - Hotel Riu Plaza Chicago (Chicago)
A short walk from Michigan Avenue and Chicago Riverwalk, Hotel Riu Plaza Chicago provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Skybar, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a 24-hour gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room (Hotwire)

A hotel room with a large bed, two bedside tables with lamps, a blue armchair, and a wall with a cityscape and abstract art.

Deluxe Room (Hotwire)

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a TV.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(317 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

A modern hotel room with a large bed, a desk, and a TV.

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.4 out of 10
Exceptional
(48 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

A hotel room with two beds, a desk, a chair, and a TV.

Family Room, Multiple Beds (Deluxe)

8.8 out of 10
Excellent
(41 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a wooden nightstand, a mirror, and a view of the city through large windows.

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(133 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Chicago, Hotel Riu Plaza Chicago is in the city center. Chicago Theatre and Art Institute of Chicago are cultural highlights, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wintrust Arena. Visit our Chicago travel guide
Map
150 East Ontario Street, Chicago, IL, 60611

What's nearby

  • A city street at night with illuminated buildings, a snow-covered sidewalk, and light trails from moving vehicles.
    Michigan Avenue
    1 min walk - 0.1 miles
  • The Chicago Theatre with marquee lights and a large sign.
    State Street
    5 min walk - 0.3 miles
  • A cityscape at night with illuminated buildings, a river, and a bridge.
    Chicago Riverwalk
    6 min walk - 0.4 miles
  • A city intersection with tall buildings, including a historic building labeled "Water Tower Place."
    Water Tower Place
    6 min walk - 0.4 miles
  • Bally's Casino Chicago
    3 min walk - 0.2 miles

Getting around

  • Grand Station (Red Line)
    7 min walk
  • Millennium Station
    13 min walk
  • Chicago Midway Airport (MDW)
    40 min drive

Restaurants

  • Starbucks Reserve Roastery
    2 min walk
  • Beatrix
    2 min walk
  • Do-Rite Donuts & Chicken
    2 min walk
  • W Xyz Bar
    3 min walk
  • Reviver - Chicago Marriott Downtown
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 1 mile (USD 75 per day)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grab&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • Breakage deposit: USD 50 per night
  • Resort fee: USD 28.5 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 75 per day(6562 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Hotel Riu Plaza Chicago pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Riu Plaza Chicago?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Riu Plaza Chicago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Riu Plaza Chicago located?

Located in Downtown Chicago, this hotel is steps from Northwestern Memorial Hospital and Michigan Avenue. Chicago Riverwalk and Millennium Park are also within 15 minutes. Grand Station (Red Line) is 7 minutes by foot and Chicago Station (Red Line) is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Plaza Chicago Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 4388 out of 5540 reviews
Rating 8 - Good. 689 out of 5540 reviews
Rating 6 - Okay. 245 out of 5540 reviews
Rating 4 - Poor. 115 out of 5540 reviews
Rating 2 - Terrible. 103 out of 5540 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good location, nice room and buffet breakfast!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , excellent location
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great location, room and breakfast is very good and various
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very helpful staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, accommodations, amenities, and staff were all amazing!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the the hotel, great location.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and the people were great!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel, location is great, breakfast is good with lots of variety
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girls trip and the hotel is clean, beautiful and the staff were amazing!!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff & breakfast
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overnight stay for my birthday. The hotel was clean and the staff was friendly.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Great bed. Breakfast buffet was amazing.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and comfortable , staff great . Breakfast convenient and good food
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and I like tiled floor Staffs are so friendly Breakfast was excellent and it was very good food. The complimentary breakfast really took the travel experience to a whole new level for travelers.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent!!!!! Well ran and staff very friendly.would definitely be coming back!!!!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend if you are a female solo traveler. The location is also perfect and walkable to everything( millennium park, cloud gate, cultural center, )
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Super clean and everyone was super kind. Breakfast was also amazing! Great stay!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Great location Short walk to the river. Highly recommend.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and provided great service. Very clean. Great location. Breakfast was great.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. The location, hotel decor, and amenities were nice. The breakfast was decent and the blankets were thin but we enjoyed our stay.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean. Great place to stay.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great lobby, great hotel
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff! Will stay here again!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful and the bathroom was top notch! Location was perfect. I can’t wait to stay again:)
Stayed 3 nights in Sep 2026