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Hotel Arista

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Front of property - evening/night - Hotel Arista (Naperville)
Lobby - Hotel Arista (Naperville)
Reception - Hotel Arista (Naperville)
Lobby - Hotel Arista (Naperville)
Couples treatment rooms, sauna, steam room, body treatments - Hotel Arista (Naperville)
Luxury
4.5 star property
9.4

Exceptional

Modern luxury in Naperville

Soaring ceilings and modern art welcome guests to this spotless luxury boutique hotel. Indulgent deep-soaking tubs await after a massage at the on-site Arista Spa with attentive staff. Two exceptional restaurants serve delicious cuisine, complemented by the sophisticated cocktail bar.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Naperville, Hotel Arista is in the business district. Naper Settlement Museum and Fabyan Windmill are local landmarks, and some of the area's activities can be experienced at Topgolf and Odyssey Fun World. DuPage Children's Museum and Chasers Laser Tag are also worth visiting. Spend some time exploring the area's activities, including sledding and golfing. Visit our Naperville travel guide
Map
2139 City Gate Ln, Naperville, IL, 60563

What's nearby

  • Woodfield Mall
    Woodfield Mall
    49 min drive - 26.2 miles
  • Topgolf
    11 min walk - 0.6 miles
  • Chicago Premium Outlets
    9 min drive - 5.1 miles
  • Raging Waves Waterpark
    25 min drive - 23.1 miles
  • Rosemont Theatre
    50 min drive - 31.3 miles

Getting around

  • West Chicago Station
    10 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    42 min drive

Restaurants

  • McDonald's
    4 min drive
  • Cracker Barrel
    3 min drive
  • Starbucks
    17 min walk
  • Culver's
    18 min walk
  • Delah Coffee - Authentic Arabian Coffee
    4 min drive

About this property

Hotel Arista

Luxury boutique hotel in the business district
You can look forward to shopping on site, a coffee shop/cafe, and a hair salon at Hotel Arista. Treat yourself to a facial, a manicure/pedicure, or a body treatment at Arista Spa and Salon, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Yoga classes and fitness classes are offered at the gym; Hotel Arista also has dry cleaning/laundry services, a fireplace in the lobby, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and express check-out
  • Express check-in, a front-desk safe, and meeting rooms
  • Concierge services, luggage storage, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 144 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch HDTVs with premium channels and DVD players
  • Wardrobes/closets, LED light bulbs, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arista Coffee & Cafe
  • CheFigata
  • CityGate Grille
  • Zorba Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 14.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Frequently asked questions

Is Hotel Arista pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Arista?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 65 (subject to availability). Late check-in is available from noon–4:00 PM for a fee.

What time is check-out at Hotel Arista?

Check-out is at 11 AM.

Where is Hotel Arista located?

Situated in the business district, this luxury hotel is within 1 mi (2 km) of Topgolf and Odyssey Fun World. Blackwell Forest Preserve is 2.2 mi (3.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arista Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 791 out of 1005 reviews
Rating 8 - Good. 115 out of 1005 reviews
Rating 6 - Okay. 52 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Several food options near by. Afternoon tea was lovely.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Zurisadai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Rooms, Friendly Helpful Staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff was friendly and parking was really easy. Very comfortable stay.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Yanet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this hotel, but I can definitely say that customer service was great and
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sirena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and room was spacious, clean. The bed was comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was clean and staff was very attentive and friendly and super helpful!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Hotel Arista for my birthday. It was clean and quiet. All staff I interacted with were pleasent and extremely accommodating! It was convenient to have the spa and cafe attached and I recommend both. I'll be staying again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed! Clean room!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Clean room and nice staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property on the outskirts of Aurora/Naperville about an hour from Chicago O’Hare airport. Very friendly and helpful staff. Room is big, bed is very comfortable and the bathroom Is well appointed with bath and separate shower. Parking is easy in garage just next to the hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, clean and well appointed. I love a bathroom with good lighting and the tv in the vanity mirror was fantastic to catch the morning news as we got ready!! The staff was exceptional. From check in, to drinks at the bar, to room service, everyone was incredibly friendly and professional. I highly recommend Hotel Arista.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Clean room. Awesome bathtub. Will stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel, always clean and staff is so helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was awesome and the service and rooms are always top notch!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, convenient location!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most comfortable beds I have slept on in recent memory, and a fabulously deep soaking tub. Even though I booked last minute, check-in was friendly and effortless. A short walk from the parking garage to the building but the route is covered so would have been no problem if the weather was bad, Parking is secure/covered and included in your booking price. Just don’t forget which floor you parked on, or that the highest the garage elevator goes is 5. Plenty of food options onsite including a limited menu for 24/7 in room dining. Would definitely stay again!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
the room was good the sheets were clean amenities were nice parking was available staff was very courteous gave me water bottle when I asked
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff, clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities
Every single thing was perfect! So many amenities! I was treated so well! It was perfect! Definitely staying here again! My favorite hotel in Chicago!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cami

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Dining available, parking garage. Friendly staff, rooms were spacious, beds comfy. Nice central location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Numaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a good location. Very comfortable stay with the family for four nights. Staff were great. Definitely a must stay again in the future.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly and helpful staff, delicious food & cocktails!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new hotel, large rooms, restaurant & bar on site
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Our room was extremely comfortable and clean.
Stayed 2 nights in Oct 2025