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Holiday Inn Express Crestwood by IHG

Property class: 2.5

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Exterior - Holiday Inn Express Crestwood by IHG (Crestwood)
In-room safe, desk, soundproofing, iron/ironing board - Holiday Inn Express Crestwood by IHG (Crestwood)
Free buffet breakfast - Holiday Inn Express Crestwood by IHG (Crestwood)
Indoor pool - Holiday Inn Express Crestwood by IHG (Crestwood)
Exterior - Holiday Inn Express Crestwood by IHG (Crestwood)
Holiday Inn Express Crestwood, an IHG Hotel, blends comfort and convenience. Guests enjoy a complimentary breakfast buffet, in-room WiFi, an indoor pool, dry cleaning services, and assistance from multilingual staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

7.0 out of 10
Good
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

7.8 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Hair dryer, towels

Standard Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Crestwood, Holiday Inn Express Crestwood by IHG is near a train station. Moraine Valley Community College Fine and Performing Arts Center and Carter G. Woodson Library are cultural highlights, and some of the area's activities can be experienced at Water's Edge Golf Club and Childrens Museum of Oak Lawn. Ready for a night out? Consider Gaelic Park and Court Theatre. Visit our Crestwood travel guide
Map
13330 South Cicero Avenue, Crestwood, IL, 60445

What's nearby

  • Aerial View of a large University in the Chicago Neighborhood of Hyde Park
    University of Chicago
    25 min drive - 16.7 miles
  • McCormick Place
    McCormick Place
    29 min drive - 20.9 miles
  • Soldier Field
    Soldier Field
    31 min drive - 22.0 miles
  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    33 min drive - 23.1 miles
  • Hollywood Park
    14 min walk - 0.8 miles

Getting around

  • Midlothian Station
    5 min drive
  • 103rd Street Washington Heights Station
    12 min drive
  • Chicago Midway Airport (MDW)
    40 min drive

Restaurants

  • Portillo's
    5 min walk
  • Chick-fil-A
    8 min walk
  • McDonald's
    11 min walk
  • Nicky's Carryout
    19 min walk
  • Culver's
    1 min walk

About this property

Holiday Inn Express Crestwood by IHG

Hotel near a train station
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Holiday Inn Express Crestwood by IHG. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, luggage storage, and an elevator
  • Free newspapers, a front-desk safe, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 123 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 3 2026 to September 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crestwood Holiday Inn Express
Holiday Inn Express Crestwood
Holiday Inn Express Hotel Crestwood
Crestwood Hampton Inn
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Holiday Inn Express Crestwood Hotel

Frequently asked questions

Does Holiday Inn Express Crestwood by IHG have a pool?

Yes, this property has an indoor pool. One of the pools will be unavailable from March 3 2026 to September 30 2026 (dates subject to change).

Is Holiday Inn Express Crestwood by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Crestwood by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Holiday Inn Express Crestwood by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express Crestwood by IHG located?

Situated in Crestwood, this hotel is 0.7 mi (1.1 km) from Hollywood Park and within 6 mi (10 km) of Gaelic Park and Trinity Christian College. Water's Edge Golf Club and Lake Katherine Nature Center are also within 6 mi (10 km).

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Reviews

Holiday Inn Express Crestwood by IHG Reviews

7.8

Good

7.8

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 453 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 106 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was nice , room was spacious as well
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lino

Liked: Amenities
Honestly the staff were some friendly people, made you feel comfortable. It’s my third time staying there.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff, room, and overall location was perfect.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and very helpful when needed. The rooms were clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dawnielle

Liked: Cleanliness, amenities, property conditions & facilities
Updated rooms
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This property is well located within the central shopping area of Crestwood. Access to the expressway into Chicago's city center is easily accessible. The property itself is well kept and the rooms are spacious.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Shauna

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was extremely nice and helpful. The lobby always smelled good. The motel seems a little bit older, so there was wear and tear in some places. For instance, the tub and bathroom. It took quite awhile to get the hot water in our shower. There were places where water had gotten under the paint and it appeared those bubbles were sliced to drain. The pool was under remodel. The “snack station” was always low on snacks. The cable did go out while we were there. My biggest fear with staying at a motel or hotel is bed bugs and other pests. There were none in our room. It was perfect for what we needed.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Super nice and clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bathroom was clean, linen was very clean. All surfaces wiped down. Front desk staff was welcoming and had excellent customer service. Check in was a breeze and the location was perfect for food and shopping! I plan on staying there again on my next visit to Illinois and will recommend this Holiday Inn to others!!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
The staff was very friendly, and the room was clean. Price was not bad either! All in all, it was a nice overnight!
Stayed 1 night in Nov 2025
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Had to change rooms heater didnt work staff very helpful room very clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
All the above I came in last minute for a funeral staff was amazing property was conveniently located room was spectacular pool was nice and breakfast was top notch and the lady who attends the coffee and breakfast area was amazing to my who family and she did an amazing job wish I had gotten her name!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great breakfast was a plus and staff was really nice.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of everything, close to expressway and the bed was super comfortable
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room , and cinnamon rolls and sausage at breakfast bathroom water took a little while to get hot and tub needs repainting sill definitely stay again
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and very accommodating. Rooms were clean. Very cold in the room initially however we were able to adjust the temperature. Parking very sufficient.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

James

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was great as usual but the room was neglected we slept with bed bugs in the bed and we stayed there once before and everything was great but this time I'm sorry to say it wasn't a pleasant stay
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Moira

Liked: Cleanliness, staff & service, amenities
The staff was great. There seemed to be something wrong with the ventilation in the pool area. Everything was soaked and water was dripping from several areas of the ceiling and ducts. The kids also mentioned a lot of things on the bottom of the pool. Otherwise, it was a good experience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tiara

Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 3 nights in May 2025
Verified

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and central to multiple fast food chains.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with several places to eat and shop.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Tonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night clerk check is in with great customer service after our flight was much delayed. Room was nice and comfortable. The bathroom could have use more attention on the floor and toilet.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, the staff was welcoming and friendly and the rooms were big and cozy
Stayed 1 night in Jan 2025