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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Standard Room | Premium bedding, down comforters, pillowtop beds, blackout drapes
Point of interest
Exterior
Point of interest
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, blackout drapes

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 3.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Twin Bed, Accessible (Communications Accessible)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Suite, 1 Twin Bed, Accessible (Communications Accessible)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005

What's nearby

  • Schaumburg Convention Center - 6 min drive - 4.4 miles
  • Woodfield Mall - 6 min drive - 3.4 miles
  • LEGOLAND® Discovery Center - 7 min drive - 3.8 miles
  • Schaumburg Medieval Times - 7 min drive - 6.2 miles
  • Allstate Arena - 11 min drive - 7.5 miles

Getting around

  • Arlington Heights Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 15 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Pastry House Hippo - ‬4 min walk
  • ‪Johnnie's Beef - ‬5 min walk

About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Hotel near Schaumburg Convention Center
Located close to LEGOLAND® Discovery Center and Woodfield Mall, Holiday Inn Express Chicago NW - Arlington Heights by IHG provides a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking, plus extended parking (surcharge)
  • A 24-hour front desk, a banquet hall, and a TV in the lobby
  • An elevator, a gift shop, and luggage storage
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 111 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Frequently asked questions

Is Holiday Inn Express Chicago NW - Arlington Heights by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Chicago NW - Arlington Heights by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Chicago NW - Arlington Heights by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Chicago NW - Arlington Heights by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express Chicago NW - Arlington Heights by IHG located?

Situated near the airport, this hotel is within 6 mi (10 km) of Woodfield Mall, LEGOLAND® Discovery Center, and Schaumburg Convention Center. Schaumburg Medieval Times and Allstate Arena are also within 9 mi (15 km).

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Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 909 reviews
Rating 8 - Good. 286 out of 909 reviews
Rating 6 - Okay. 74 out of 909 reviews
Rating 4 - Poor. 20 out of 909 reviews
Rating 2 - Terrible. 23 out of 909 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to the O'Hare airport and the hotel is nice condition
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best free breakfast of all the chain motels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Masataka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Haruhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it is by the Mitsuwa store and it has plenty of parking space.
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Front desk staff is excellent. - Bed mattress was too hard. Needs replacement. - Room lacked an upholstered chair. - Easy access to I-90, churches and shopping. - Breakfast menu is the gold standard (always delicious).
Stayed 2 nights in Mar 2025

10/10 Excellent

Ai Huey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Dec 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They locked me out of my room my 2nd of stay And all my towels smelled like cigarette smoke. Was very disappointed with my stay at this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Bakary

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast with options! Room was very clean. Nice bathroom with counter space. Staff was friendly and helpful. Comfortable beds and pillows too! Flooring throughout was clean and in good condition. Would definitely recommend !
Stayed 2 nights in Mar 2025

6/10 Okay

lydia

Liked: Cleanliness, amenities, property conditions & facilities
Shuttle for airport not 24h/24h and need to book it
Stayed 1 night in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Liked: Staff & service
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Glen D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay before going to the airport!
Stayed 1 night in Oct 2024

2/10 Terrible

Kamran

Rude front desk never coming here again
Stayed 2 nights in Feb 2025

8/10 Good

Masahiko

Liked: Cleanliness, property conditions & facilities
Close to Mitsuya market.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, from the person at the front desk to the shuttle drivers. The room and facilities were very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find. Parking was good. We were satisfied with our room. Didn’t use the amenities as we only stayed one night while we were visiting family and friends.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed as always. Tableware could have been sturdier.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly staff and good breakfast !
Stayed 3 nights in Aug 2024

8/10 Good

NANCY

It was great stay with good breakfast
Stayed 3 nights in Jun 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the check in desk was very nice.
Stayed 1 night in Oct 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
While the property was very clean and the staff was friendly, there were a few of items that needed addressing. On the plus side, we loved that the bathroom products were Dove. We also appreciate the free parking, which is not a given in the Chicago area On the negative side, the security lock on the room door had been broken off, which made us feel very uncomfortable. Also the shower did not function correctly and needs the attention of a plumber. Some personal preference items that feel like they just didn't meet expectations for this chain were the toilet seat was very cheap and the mattresses were rather hard with no pillow top on top of steel frames that made noise as we moved.
Stayed 1 night in Mar 2025

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024