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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Property class: 3

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Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

A deck with outdoor furniture and a view of a body of water. - Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG (Crystal Lake)
A spacious indoor area with multiple seating arrangements, including tables and chairs, and a herringbone patterned floor. - Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG (Crystal Lake)
An indoor swimming pool with clear glass walls, stone flooring, and outdoor seating areas. - Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG (Crystal Lake)
A hotel room with a bed, a sofa, a desk, and a chair. - Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG (Crystal Lake)
A modern hotel lobby with a reception desk, seating area, and a large window offering a view of the sky and buildings. - Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG (Crystal Lake)
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG. The on-site American cuisine restaurant, Three Oaks Lodge, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Embrace the magic of Mexico

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk, a chair, a television, and a bathroom.

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

A hotel room with a bed, a nightstand, a lamp, and a wardrobe.

Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Lake View

A hotel room with a bed, a desk with a telephone, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a window with a view, and a small table with a lamp.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

A hotel room with two beds, a desk with a chair, a window with a view, and a small table with a lamp.

Standard Room, 2 Queen Beds, Lake View

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a chair.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a chair, a desk with a lamp, and a large window offering a view.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

A hotel room with a bed, bedside table, lamp, and a small desk with a coffee machine.

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

A hotel room with a bed, a nightstand, a lamp, and a wardrobe.

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Crystal Lake, Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG is in the business district. The Catlow Theater and Woodstock Opera House are cultural highlights, and travelers looking to shop may want to visit Village Square Shopping Center and Arboretum of South Barrington. Brunswick Zone XL and Norton's U.S.A. are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Crystal Lake travel guide
Map
800 South Route 31, Crystal Lake, IL, 60014

What's nearby

  • A street with a building labeled "Woodfield Mall" and a horse statue.
    Woodfield Mall
    37 min drive - 28.3 miles
  • A roller coaster at an amusement park with autumn trees and a clear blue sky.
    Six Flags Great America
    42 min drive - 32.8 miles
  • A city skyline with illuminated buildings reflecting on the water at dusk.
    Naval Station Great Lakes
    46 min drive - 31.7 miles
  • Three Oaks Recreation Area
    17 min walk - 1.0 mile
  • Regal Crystal Lake Showplace
    2 min drive - 1.1 miles

Getting around

  • Cary Station
    5 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    53 min drive

Restaurants

  • Portillo's
    3 min drive
  • Chipotle Mexican Grill
    2 min drive
  • Chick-fil-A
    18 min walk
  • McDonald's
    3 min drive
  • Raising Cane's Chicken Fingers
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 21,869 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG located?

Situated in the business district, this hotel is within 1 mi (2 km) of Three Oaks Recreation Area and Regal Crystal Lake Showplace. Revolution Patient Portal and North Wall Rock Climbing are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 519 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 76 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were outstanding! Great service, and the food was amazing! Their breakfast menu, their buffets and their dinners were excellent, great taste and looked awesome too. Definitely recommend staying here!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a spacious room and it was cleaned every day of our visit as well as receiving fresh towels. There is a very nice restaurant and cocktail lounge at the hotel and the location is great.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room with a view. Good location
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay at the Holiday Inn. The amenities such as bar breakfast room and workout room were very useful and well-maintained. Thank you.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff very friendly and helpful. No continental breakfast but the coffee was good. Ample sized refrigerators in rooms. Did not get to use the pool or gym but both did look great. Plenty of parking with a Walmart and other convenience nearby.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love a hot tub but otherwise it was beautiful! We loved the location and the back deck
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.The answer all my question and were very respectful to my question as an older person
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice staff, and rooms were decent and clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities
Nice place to stay, the pool is warm.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel many times and will continue to choose this hotel with any new trips I arrange. Every staff member I had encountered this trip was extremely courteous. Housekeeping came on a daily basis which was nice to have. The location of this hotel is in the middle of any retail or restaurant you can think of.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love the hotel and the bed is so comfy.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for our family and friends. Cook to order breakfast and dinner Monday thru Friday, weekends buffet with omelette station with all the great ingredients! Similar price to nearby Hampton Inn but a whole lot better. Clean and quiet rooms.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay Breakfast was great!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was very accommodating and the hotel was very clean, The lobby was decorated for the holidays and it was absolutely beautiful!!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient, check-in and check-out easy. Breakfast buffet was yummy. Just wish they had coffee available in the lobby all the time and wish the restaurant/bar opened before 5. Beds/rooms were very comfortable, and the staff was wonderful about accommodating our requests (our friends' too).
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Large king suite ( Room 520) with fridge, microwave and sleeper. Lots of light . Restaurant on main level with convention center and large indoor pool with a huge deck and bar at night. Great value.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable and the staff was very friendly.
Breakfast view
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fast check in and great location
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, fast check in.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, great breakfast
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room was well maintained. Very comfortable bed and pillows. Staff were friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room and great experience and staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean,excellent!
Stayed 1 night in Jan 2026