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Hilton Garden Inn Chicago Central Loop

3.0 star property
Modern comforts meet downtown Chicago convenience at this welcoming hotel where attentive service puts travelers within steps of the city's cultural treasures

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Restaurant - Hilton Garden Inn Chicago Central Loop (Chicago)
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2 bars/lounges - Hilton Garden Inn Chicago Central Loop (Chicago)
Hilton Garden Inn Chicago Central Loop offers an urban retreat in the city center. Enjoy meals at the on-site restaurant, then walk to Millennium Park and the Art Institute. The hotel provides free WiFi, and the staff ensures memorable Chicago visits.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Room options

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Showing 21 of 21 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed

9.8 out of 10
Exceptional
(40 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Roll-In Shower)

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed, City View (Roll-In Shower)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed (Landmark View)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(85 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed (Landmark View)

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, bed sheets

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds (Landmark View)

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Roll-In Shower)

In-room safe, desk, laptop workspace, bed sheets

Suite, 1 Bedroom (Roll-In Shower)

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room With Landmark View

  • Sleeps 2

Deluxe Room With 1 King Bed-Hearing Accessible, Landmark View

  • Sleeps 2

Deluxe King Room with City View

  • Sleeps 2

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Hilton Garden Inn Chicago Central Loop is near a metro station. The area's natural beauty can be seen at Millennium Park and Lake Michigan, while Field Museum of Natural History and Lincoln Park Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Visit our Chicago travel guide
Map
245 S Franklin St, Chicago, IL, 60606

What's nearby

  • Chicago_SkydeckLedge_6125597_10
    Skydeck Ledge
    2 min walk - 0.1 miles
  • Chicago
    Willis Tower
    2 min walk - 0.1 miles
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    14 min walk - 0.8 miles
  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    14 min walk - 0.8 miles
  • 311 S Wacker Dr
    2 min walk - 0.1 miles

Getting around

  • Quincy Metro Station
    2 min walk
  • Chicago Union Station
    7 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    47 min drive

Restaurants

  • McDonald's
    3 min walk
  • Mojo Coffee
    3 min walk
  • Franklin Tap
    2 min walk
  • Giordano's
    1 min walk
  • Shake Shack
    1 min walk

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  • Breakfast included
  • Pet friendly
  • Free WiFi
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8.6 out of 10, Excellent, 2,793 reviews
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Covered self parking fee: USD 75.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hilton Garden Inn Chicago Central Loop pet-friendly?

Yes, Hilton Garden Inn Chicago Central Loop allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 75.00 per night.

What time is check-in at Hilton Garden Inn Chicago Central Loop?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Chicago Central Loop?

Check-out is at 11:00 AM.

Where is Hilton Garden Inn Chicago Central Loop located?

Located in Downtown Chicago, this hotel is steps from Skydeck Ledge and Willis Tower. Millennium Park and State Street are also within 15 minutes. Quincy Metro Station is only a 2-minute walk and LaSalle-Van Buren Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Chicago Central Loop Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1009 out of 1377 reviews
Rating 8 - Good. 224 out of 1377 reviews
Rating 6 - Okay. 78 out of 1377 reviews
Rating 4 - Poor. 21 out of 1377 reviews
Rating 2 - Terrible. 45 out of 1377 reviews

Reviews

Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and efficient check in process, clean and well maintained rooms. Friendly staff, that just made my stay pleasant and easy.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Rigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room Good Customer Service it's my second time booking this hotel never fails to treat me well
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay! The staff was incredibly pleasant, and the location was perfect—close to all attractions. Highly recommend!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing super special but clean enough and in a good location. Parking is outrageous.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to spend a staycation weekend. Well located and friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Hotel was clean friendly staff fast and easy check in and check out 🙏
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. And the staff responded promptly. Will definitely recommend
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ariyana

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station , staff was super friendly & accommodating
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

XIAOYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment and location are excellent, and the hotel features exquisite decor—I really loved it! However, I hope the front desk staff will be a bit more welcoming.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, very helpful staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes food was fresh, had breakfast and in the afternoon had a fresh salad with chicken…delish. Also had an espresso martini very good then walked to the Union Station.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff! Great location for public transportation and the hotel was very clean!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anayatzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located. The parking situation was very easy to handle. The staff was very friendly and welcoming. The room itself was exactly as expected.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Staff was nice, area was nice and the place was very clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect place to stay! I was close to everything. From the L trains, to the bus stops, and even the water taxi. The staff were super friendly and helpful. It was my first time in Chicago and I couldn’t have asked a better experience.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient , well decorated , and very customer service oriented. The location is great for Willis Tower. We stayed for one night and would stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brennen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is awesome. The hotel itself is amazing. Everything was above and beyond what I expected. Will definitely be staying here again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was bigger than I expected, very clean and comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and very welcoming
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely kind and helpful. Location was great. Very clean and nice. Very affordable as well
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Great customer service, nice room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leonya

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff was pleasant.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free breakfast. Room was fresh and comfortable. Great security. Great location. Staff was very nice and helpful. Great views.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

WINDALEE

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2025