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MainStay Suites Chicago Schaumburg

2.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Suite, 1 Queen Bed | View from room
Lobby sitting area
Full-size fridge, microwave, stovetop, dishwasher
Suite, 1 Queen Bed, Non Smoking (One-Bedroom Sutie) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1200 Bank Drive, Schaumburg, IL, 60173

What's nearby

  • Woodfield Mall - 11 min walk - 0.6 miles
  • LEGOLAND® Discovery Center - 18 min walk - 1.0 mile
  • Schaumburg Convention Center - 3 min drive - 2.2 miles
  • Topgolf - 5 min drive - 2.9 miles
  • Schaumburg Medieval Times - 5 min drive - 3.3 miles

Getting around

  • Roselle Medinah Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 18 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Red Robin - ‬4 min drive
  • ‪Cinnabon - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

MainStay Suites Chicago Schaumburg

Hotel near Woodfield Mall
Take advantage of dry cleaning/laundry services, a 24-hour gym, and a 24-hour business center at MainStay Suites Chicago Schaumburg. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A TV in the lobby, a 24-hour front desk, and a front-desk safe
  • A computer station, barbecue grills, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Kitchenettes, full-sized refrigerators/freezers, and dishwashers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

Frequently asked questions

Is MainStay Suites Chicago Schaumburg pet-friendly?

Yes, MainStay Suites Chicago Schaumburg allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 10 per pet, per day. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at MainStay Suites Chicago Schaumburg?

Self parking is free at this property.

What time is check-in at MainStay Suites Chicago Schaumburg?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Chicago Schaumburg?

Check-out is at 11:00 AM.

Where is MainStay Suites Chicago Schaumburg located?

Situated in the entertainment district, this hotel is 0.8 mi (1.4 km) from Woodfield Mall and 1.8 mi (2.9 km) from Schaumburg Convention Center. Spring Valley and FireZone are also within 1 mi (2 km).

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MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 327 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 108 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Amenities, property conditions & facilities
A nice place to stay
Stayed 1 night in Feb 2025

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for the price.
Stayed 7 nights in Jan 2025

10/10 Excellent

Gustavo

Liked: Staff & service, amenities, property conditions & facilities
Clean, and overall quit...but table was wiggling and outlets didnt work...overall enjoyed stay
Stayed 2 nights in May 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice.. the only thing that needs to be updated is the shower head. Besides that.. everything was amazing
Stayed 1 night in May 2025

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
When i paid online i was under the impression breakfast was included only to find out when we got there it wasnt. The room and whole hotel had a funky smell. The couch in the room was filled with gross stains. No ice machine. Someone in a room by us had a dog that barked all night. Absolutely terrible stay. Never going back again
Stayed 2 nights in May 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable!
Stayed 1 night in Feb 2025

4/10 Poor

indra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms we booked were so dirty and not properly cleaned and set up. The chairs were all stained and had a layer of dirt. The mattress under the bedsheets were awfully dirty and old.The floors were sticky the couch had a layer of pet hair all over it. The bathroom sink wouldn’t drain properly and the floors were also very dirty. I wouldn’t stay here again.
Stayed 1 night in May 2025

6/10 Okay

Matthew

Disliked: Cleanliness
I liked the coffee and tea in the morning. I didnt like when i got to my room how filthy it was.
Stayed 7 nights in Mar 2025

8/10 Good

Laura J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Quiet

Stayed here many times. Nice clean quiet. Pet friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Keshawn

Liked: Cleanliness, staff & service, amenities
It was a seamless process to check in and the stay was beautiful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable accommodations.
Stayed 2 nights in Aug 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Garbage disposal.
Stayed 7 nights in Jan 2025

4/10 Poor

Jeffrey

Disliked: Amenities, property conditions & facilities
It was a very busy weekend in the area so I’m not sure if they tried cutting corners on cleaning the room. The room was pretty dirty full bag of garbage in room when we arrived, no soap of any kind, no shampoo and no blankets for sofa sleeper. The bathroom floor and toilet were pretty dirty with a fair amount of hair.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jodie

Was very comfortable and clean
Stayed 7 nights in Jul 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in May 2024

10/10 Excellent

Deogracious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with everything I needed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
its very quiet and safe the entrance unique 👌
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Quiet and safe. Clean well maintained rooms.
Stayed 7 nights in Sep 2024

10/10 Excellent

Prince

Liked: Staff & service, amenities, property conditions & facilities
The hotel's receptionists were very accommodating and friendly. The amenities provided in each room made my stay quite comfortable. I would certainly recommend this hotel to others who are mindful of their budget. The location was also very convenient.
Stayed 7 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recomend and would stay again

Check in was very simple and accomidating. The room is very clean, lots of room. Electric stove, microwave, full sized fridge and freezer, qlong with a dishwasher filled with pots pans plates bowels and utensils . Shower is big and has hot water. Wifi here is free and high speed. Bed is very comfortable. And esa dogs stay for free. Would stay again and would recomend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at a lot of extended stay properties and this is one of the few that I enjoyed. The other guests were quiet and respectful of each other. Every staff member was helpful and pleasant. My stay here made my entire visit to pleasant because I was able to cme back to my room and enjoy a peaceful place to rest.
Stayed 5 nights in Jul 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities
It was good value. Clean and well maintained.
Stayed 3 nights in Sep 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Good room for the price. Good location.
Stayed 1 night in Apr 2024

10/10 Excellent

HARISH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Rooms are big.
Stayed 3 nights in Aug 2024