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Grand House

2.0 star property
Hotel in Chicago, near Chicago Riverwalk

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Photo gallery for Grand House

Front of property - Grand House (Chicago)
Reception - Grand House (Chicago)
Premier Studio Suite | Memory foam beds, individually decorated, individually furnished, desk - Grand House (Chicago)
Business center - Grand House (Chicago)
Fridge, microwave, oven, stovetop - Grand House (Chicago)
Located close to Chicago Riverwalk and Michigan Avenue, Grand House provides laundry facilities and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry
  • Kitchen

Room options

View all photos for Premier Studio Suite

Memory foam beds, individually decorated, individually furnished, desk

Premier Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Memory foam beds, individually decorated, individually furnished, desk

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

West Town, a neighborhood in Chicago, is home to Grand House. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Millennium Park and Grant Park. Looking to enjoy an event or a game? See what's going on at United Center or Wrigley Field. Visit our Chicago travel guide
Map
840 W Grand Ave, Chicago, IL, 60642

What's nearby

  • Milwaukee Avenue
    Milwaukee Avenue
    1 min walk - 0.1 miles
  • Merchandise Mart
    Merchandise Mart
    13 min walk - 0.7 miles
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    2 min drive - 1.2 miles
  • Chicago Riverwalk which includes a high rise building, a river or creek and a city
    Chicago Riverwalk
    2 min drive - 1.4 miles
  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    2 min drive - 1.6 miles

Getting around

  • Grand Station (Blue Line)
    2 min walk
  • Millennium Station
    3 min drive
  • Chicago Midway Airport (MDW)
    34 min drive

Restaurants

  • Punch Bowl Social
    6 min walk
  • Aba
    6 min walk
  • Recess
    3 min walk
  • Bar La Rue
    6 min walk
  • Tabu
    6 min walk

About this property

Grand House

Hotel near Chicago Riverwalk
Located close to Michigan Avenue and United Center, Grand House provides laundry facilities and a 24-hour business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), coworking spaces, and smoke-free premises
  • 2 meeting rooms, tour/ticket assistance, and concierge services
  • Luggage storage
Room features
All guestrooms are individually furnished, and have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and computer monitors.
More conveniences in all rooms include:
  • Heating and fans
  • Shower/tub combinations, hair dryers, and shampoo
  • Porches or lanais, wardrobes/closets, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night)
  • Limited onsite self parking (max 2 spaces per unit)

Family friendly

  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Tour and ticket assistance

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator on request
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • 5G smartphone data speed
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Fan
  • Free limited smartphone calls
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Limited smartphone data usage
  • Mobile key entry
  • Phone
  • Printer
  • Shared accommodations
  • Smartphone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in fee: USD 20 for check-in between 11:00 PM and 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 5:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's Yale mobile app before check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 20 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: USD 25 per night
  • Late check-in fee: USD 20 for check-in between 11:00 PM and 12:30 AM
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number R25000132638

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Grand House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 25 per night. Limited spots are available.

What time is check-in at Grand House?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 11:00 PM– 12:30 AM for a fee of USD 20.

What time is check-out at Grand House?

Check-out is at 11:00 AM.

Where is Grand House located?

Located in West Town, this hotel is within 2 mi (3 km) of Chicago Riverwalk, Michigan Avenue, and Millennium Park. United Center and Grant Park are also within 3 mi (5 km). Grand Station (Blue Line) is only a 2-minute walk and Chicago Station (Blue Line) is 9 minutes.

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Reviews

Grand House Reviews

7.6

Good

7.8

Cleanliness

7.6

Amenities

7.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 6 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

Reviews

10/10 Excellent

Haley

Liked: Amenities, property conditions & facilities
Comfy beds extremely friendly and accommodating staff and so affordable!
Stayed 1 night in Dec 2025

10/10 Excellent

Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and friendly management
Stayed 3 nights in Nov 2025

10/10 Excellent

Gwen

Liked: Amenities
Really friendly Ana!!
Stayed 1 night in Sep 2025

6/10 Okay

Sherry

It was just ok. I was comfortable and all my needs were met.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Location was super convenient, and the management was always responsive despite being offsite. I received a text around 2PM with my check in code and directions for how to find my assigned room, and the code became active at exactly 3PM. This place is simple, no-frills, but it is safe, clean, the bed was comfortable, and honestly I was stunned that despite being in a busy area, it was quiet enough that I didn't need my earplugs! I would absolutely stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived a bit too early for check-in, but the staff kindly let us leave our bags there. We were also running late afterward, and they really took the time to help us find a quick solution. The staff was honestly amazing, even though they were super busy, they did everything they could to help us out. They understood exactly what we needed and were so kind and attentive. Special thanks to Krys,super friendly and helpful!
Stayed 1 night in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great !
Stayed 1 night in Oct 2025

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

My experience here with my wife was great with respect to cleaniness and comfortability.
Stayed 1 night in Sep 2025

8/10 Good

Jaquelin

Liked: Cleanliness, staff & service, amenities
Clean room and easy access to room, common area and bathroom. Decent bed + bedding for price paid but I would recommend bringing your own blanket.
Stayed 1 night in Nov 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (Blue line CTA can take you to Downtown and O’Hare Airport). Staff is very helpful and accommodating. They were always available when needed. Room and bathroom were clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jannatul Islam

Liked: Cleanliness, amenities, property conditions & facilities
Wow
Stayed 1 night in Nov 2025

2/10 Terrible

Ayden

Paid for reserved parking but all spots were taken, wasn't able to sleep in the bed I paid for. Ended up driving back to Milwaukee. Seemed like a nice place though when I first got there and was a spot open
Stayed 1 night in Oct 2025

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities
Poor policies
Stayed 1 night in Oct 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had had my wallet stolen therefore i wasnt able to stay wven though i have tap pay. So i was rejected and would like a refund for my stay i paid for
Stayed 1 night in Sep 2025

6/10 Okay

vincent

Disliked: Staff & service, amenities
I was really shocked that Grand house threatened to cancel my stay at the last minute, if I was not paying an overcharge of 200$ (for no valid reason) while I already paid for my whole trip to Expedia. Thankfully Expedia customer services were the best and took care of the situation. Thank you Expedia I know why I am using your services.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose a private, double room although i was travelling alone. It was really spacious with a separate cupboard for my case and clothes.The room was very clean and the bed was absolutely devine. So, so comfy. I shared a bathroom with other guests but had no issues at all. The bathroom was top notch , even the shampoo and body wash were a thick, luxurious style. 10 out of 10. There was tea and coffee available 24/7. Chris and her boyfriend Chris were very excellent hosts and nothing was too much for them from clean towels, directions and suggestions on fun things to do. ♥️
Stayed 6 nights in Oct 2025

8/10 Good

Maria jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never used them
Stayed 1 night in Oct 2025

2/10 Terrible

Anthony

Stayed 1 night in Nov 2025

8/10 Good

Drake

Stayed 1 night in Nov 2025