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The Chicago Hotel Collection River North

Property class: 3

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Photo gallery for The Chicago Hotel Collection River North

A bar area with a counter, menu boards, and a unique seating arrangement with numbered stools. - The Chicago Hotel Collection River North (Chicago)
A two-story building with a sign for 'Chicago Hotel Collection' and 'Coffee Food Drinks' on the facade. - The Chicago Hotel Collection River North (Chicago)
A modern room with bunk beds, a sofa, a round coffee table, and a view of the city through large windows. - The Chicago Hotel Collection River North (Chicago)
A modern hotel room with bunk beds, a kitchen area, and a seating space with a round table. - The Chicago Hotel Collection River North (Chicago)
A reception area with a counter, seating, and lockers. - The Chicago Hotel Collection River North (Chicago)
Located close to Chicago Water Tower and 360 CHICAGO, The Chicago Hotel Collection River North provides an arcade/game room, laundry facilities, and a fireplace in the lobby. Free in-room WiFi and a gym are available to all guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Queen

A neatly made bed with white linens, an orange headboard, and a purple pillow. There is a small potted plant on the windowsill and a framed picture on the wall.

Deluxe Queen

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Kitchenette

A bedroom with a dark wall, a clock, a framed picture, a bed with white and blue bedding, and a blue lamp.

Deluxe Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Two Bedroom Suite

A modern living room with a sofa, coffee table, and a TV mounted on the wall. There is a dining area with a table and chairs, and a hallway leading to another room.

Two Bedroom Suite

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed
  • Free WiFi

View all photos for Signature Queen

A modern hotel room with a bed, a bench, a desk, and a window.

Signature Queen

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Signature Quad

A bunk bed room with a desk and chair, a window, and a door.

Signature Quad

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Bunk Beds
  • Free WiFi

View all photos for Signature Loft

A dormitory room with bunk beds, a round table with chairs, and a small plant on the table.

Signature Loft

  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Classic Double

A hotel room with two beds, a nightstand, a lamp, and a large window.

Classic Double

7.8 out of 10
Good
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Full

A bedroom with a dark wall, a clock, a framed picture, a bed with white and blue bedding, and a blue lamp.

Classic Full

7.2 out of 10
Good
(17 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Double

A compact room with bunk beds, a desk with a chair, a TV, and a window with blinds.

Signature Double

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for One Bedroom Suite

A compact hotel room with a bed, a small seating area, a kitchenette, and a bathroom.

One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Signature Kitchenette

A modern kitchen with a dartboard, a clock, and a dining area with a table and chairs.

Signature Kitchenette

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Bunk Beds
  • Free WiFi

View all photos for Signature Suite

A modern room with bunk beds, a sofa, a round coffee table, and a view of the city through large windows.

Signature Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King

A modern bedroom with a large bed, dark wooden paneling, a clock, and a small potted plant.

Deluxe King

7.4 out of 10
Good
(22 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Kitchenette

A hotel room with a bed, a window with a view, a plant, and a framed picture on the windowsill.

Premium Room, Kitchenette

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, The Chicago Hotel Collection River North is in the entertainment district and near the beach. Museum of Contemporary Art Chicago and Chicago Architecture Center are cultural highlights, and some of the area's notable landmarks include Chicago Water Tower and 360 CHICAGO. Chicago Riverwalk and Navy Pier are two other places to visit that come recommended. Visit our Chicago travel guide
Map
312 W. Chestnut St., Chicago, IL, 60610

What's nearby

  • The Chicago Theatre with marquee lights and a large sign.
    State Street
    7 min walk - 0.4 miles
  • A busy urban street with a train crossing, tall buildings, and a tram.
    Michigan Avenue
    11 min walk - 0.6 miles
  • A historic tower with a clock, surrounded by modern skyscrapers and lush greenery.
    Chicago Water Tower
    11 min walk - 0.6 miles
  • A river with boats, surrounded by tall buildings and a clear sky.
    Chicago Riverwalk
    16 min walk - 0.9 miles
  • Museum of Contemporary Art Chicago
    15 min walk - 0.8 miles

Getting around

  • Chicago Station (Brown Line)
    3 min walk
  • Chicago Van Buren Street Station
    4 min drive
  • Chicago Midway Airport (MDW)
    39 min drive

Restaurants

  • Layla & Ringo’s
    4 min walk
  • Big Wig Tacos
    6 min walk
  • Starbucks
    3 min walk
  • Griddle 24
    4 min walk
  • Dearly Beloved
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's OpenKey mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Chicago Hotel Collection River North pet-friendly?

Yes, The Chicago Hotel Collection River North allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 41.02 per night. Limited spots are available.

What time is check-in at The Chicago Hotel Collection River North?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Chicago Hotel Collection River North?

Check-out is at noon.

Where is The Chicago Hotel Collection River North located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of 360 CHICAGO and Chicago Water Tower. Museum of Contemporary Art Chicago and Chicago Riverwalk are also within 1 mi (2 km). Chicago Station (Brown Line) is only a 3-minute walk and Chicago Station (Red Line) is 11 minutes.

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Reviews

The Chicago Hotel Collection River North Reviews

7.4

Good

8.2

Cleanliness

7.0

Amenities

7.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 356 out of 813 reviews
Rating 8 - Good. 156 out of 813 reviews
Rating 6 - Okay. 92 out of 813 reviews
Rating 4 - Poor. 67 out of 813 reviews
Rating 2 - Terrible. 142 out of 813 reviews

Reviews

Verified review

10/10 Excellent

Luz Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Love the modern decor, very clean, great area
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Cleveland

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were small but a nice vibe
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this "boutique" style hotel as it was conveniently located and was a great value for the price. It was walking distance to the Magnificent Mile and the Navy Pier. Hotel room was very clean and in a safe area. I would stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property! Very clean. Easy parking. Good location.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained. Staff on premise was very helpful, the only slight issue was communication remotely before arrival was spotty.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ivis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and just like pictures
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Taleisa

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed having the kitchen dining area open that was equipped with everything you need to cook your own meals definitely saved money. Location was great parking all around Chicago is horrible staff that checked us in was kind of rude but staffed. The next morning was great. Enjoyed our stay overall.
Stayed 1 night in May 2026
Verified review

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient and the room was very clean. Only issue was the hard floor that made things noisier than it might have been had there been carpeting.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Ashley

Liked: Cleanliness
I was under the impression that the sofa bed would be an actual pull-out sofa bed. It is just a sofa. We were in the premium room with a kitchenette. It states that the room is for four, but the sofa was only big enough for one. I was very confused. I talked to the front desk, and they stated that this was what it was supposed to be. I'm not sure if we were possibly given the wrong room. The hotel website also mentions luggage storage; the luggage storage is literally just carts by the front desk. No security whatsoever. Other than that, everything else was fine. There are bus stops nearby, and the Red Line was about a 15-minute walk. The downstairs communal kitchen was a nice area to hang around. It's a perfectly fine hotel to just sleep and go, and is in a very good area with lots of shopping and food.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

William

Disliked: Staff & service, amenities, property conditions & facilities
Bed was comfortable, floor was dirty, staff often not available.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Be aware that the front desk is only manned from 10AM to 5 PM. There is a box to deposit your key for checkout at other times. The only other issue was I never received a receipt for my stay, due to the fact that the desk wasn’t staffed. BUT be sure to enjoy the basement kitchen. Fully furnished for self-cooking needs. Great restaurant 2 blocks away, Grill 24. Highly recommended!!!!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Cornell

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay friendly staff!!!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was in great condition, the hotel was nice, and the staff was friendly.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Todd

Liked: Cleanliness, staff & service
The room was nice and clean. The beds were comfortable and the bathroom was excellent.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Breehanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! The staff was great and the neighborhood was quiet but near lots of attractions. .
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room was great! Fun set up, clean, and modern. Front desk personnel was amazing and informative. Will stay again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, secure building with areas to leave luggage before checkin if you get in early
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Miri M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved staying here, their concept was so unique, and everything was so nice!! the staff was AMAZING!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is really nice and the rooms / beds are incredibly comfortable. A little bit smaller than I expected but still a great place to stay.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, parking situation was a bit rough and checking in was confusing
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great vibe and character. Close to public transit and various food choices.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Roselle

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean, and the theme is super cute
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in/out process…super friendly and attentive staff. Fun basement area with table tennis and shared kitchen. Affordable, close to Magnificent Mile area
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Jody lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best!!
Stayed 1 night in Mar 2025