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The Chicago Hotel Collection River North

3.0 star property
Hotel with a fitness center, near Michigan Avenue

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Photo gallery for The Chicago Hotel Collection River North

Building design
Signature Suite | Premium bedding, in-room safe, individually decorated
Interior
Two Bedroom Suite | Private kitchen | Fridge, microwave
Signature Suite | Premium bedding, in-room safe, individually decorated

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Queen

Deluxe Queen | Premium bedding, in-room safe, individually decorated

Deluxe Queen

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Full

Premium bedding, in-room safe, individually decorated

Classic Full

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double

Signature Double | Premium bedding, in-room safe, individually decorated

Signature Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double

Classic Double | Premium bedding, in-room safe, individually decorated

Classic Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, in-room safe, individually decorated

One Bedroom Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Loft

Signature Loft | Premium bedding, in-room safe, individually decorated

Signature Loft

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
  • 48 sq m
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed

View all photos for Signature Kitchenette

Signature Kitchenette | Premium bedding, in-room safe, individually decorated

Signature Kitchenette

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
  • 47 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Signature Quad

Signature Quad | Premium bedding, in-room safe, individually decorated

Signature Quad

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 6
  • 2 Double Bunk Beds

View all photos for Deluxe Kitchenette

Premium bedding, in-room safe, individually decorated

Deluxe Kitchenette

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Queen

Signature Queen | Premium bedding, in-room safe, individually decorated

Signature Queen

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite | Premium bedding, in-room safe, individually decorated

Two Bedroom Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
  • 53 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually decorated

Signature Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
  • 48 sq m
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

View all photos for Premium Room, Kitchenette

Premium bedding, in-room safe, individually decorated

Premium Room, Kitchenette

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, individually decorated

Deluxe King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
312 W. Chestnut St., Chicago, IL, 60610

What's nearby

  • Michigan Avenue - 14 min walk - 0.8 miles
  • Chicago Riverwalk - 2 min drive - 1.4 miles
  • Chicago Theatre - 2 min drive - 1.4 miles
  • Millennium Park - 3 min drive - 1.8 miles
  • Navy Pier - 5 min drive - 2.3 miles

Getting around

  • Chicago Station (Brown Line) - 3 min walk
  • Chicago Clybourn Station - 4 min drive
  • Chicago Midway Airport (MDW) - 31 min drive

Restaurants

  • ‪Griddle 24 - ‬3 min walk
  • ‪Headquarters Beercade - ‬3 min walk
  • ‪Bismilahi Restaurant - ‬3 min walk
  • ‪Dollop Coffee & Tea - ‬4 min walk
  • ‪Starbucks - ‬3 min walk

About this property

The Chicago Hotel Collection River North

Hotel near Michigan Avenue
Close to Water Tower Place and Merchandise Mart, The Chicago Hotel Collection River North provides an arcade/game room, laundry facilities, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Additional perks include:
  • Self parking (surcharge), access to a nearby health club, and express check-out
  • A banquet hall, concierge services, and an elevator
  • Coworking spaces, 1 meeting room, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 52 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 40-inch Smart TVs with Netflix, Hulu, and streaming services
  • Premium channels, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 34.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's OpenKey mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 65 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay
  • Service fee: 18 percent
  • Resort fee: USD 58.65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Laundry facilities

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 34.95 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

Frequently asked questions

Is The Chicago Hotel Collection River North pet-friendly?

Yes, The Chicago Hotel Collection River North allows dogs (limit 2 total) with a maximum weight of up to 65 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Chicago Hotel Collection River North?

Self parking is available for USD 34.95 per night. Limited spots are available.

What time is check-in at The Chicago Hotel Collection River North?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Chicago Hotel Collection River North?

Check-out is at 11 AM.

Where is The Chicago Hotel Collection River North located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Oak Street and Michigan Avenue. Lake Michigan and Water Tower Place are also within 1 mi (2 km). Chicago Station (Brown Line) is only a 3-minute walk and Chicago Station (Red Line) is 11 minutes.

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The Chicago Hotel Collection River North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 201 out of 464 reviews
Rating 8 - Good. 85 out of 464 reviews
Rating 6 - Okay. 48 out of 464 reviews
Rating 4 - Poor. 40 out of 464 reviews
Rating 2 - Terrible. 90 out of 464 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shevonia

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Tyrrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Miri M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved staying here, their concept was so unique, and everything was so nice!! the staff was AMAZING!
Stayed 1 night in Apr 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and delivered as promised
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is really nice and the rooms / beds are incredibly comfortable. A little bit smaller than I expected but still a great place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Sapphire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, chill laid back place to go to for cheap
Stayed 1 night in Feb 2025

10/10 Excellent

Oche

Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Stayed 1 night in Mar 2025

2/10 Terrible

Anita

Disliked: Staff & service, amenities
No amenities. But charged $49.95. Reported. No solution for refund
Stayed 3 nights in Apr 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom extractor noisy, pretty rooms for sleep
Stayed 1 night in Mar 2025

2/10 Terrible

Mareng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one accommodated us when we came in and I called their hotline but they said it will take an hour for their staff to come see & accommodate us. There was also a freak who came to us in the lobby and attempted to give me a bracelet without a reason.That was so creepy.
Stayed 1 night in Apr 2025

4/10 Poor

Tara

Disliked: Cleanliness, property conditions & facilities
The room was hot and stuffy and the A/C didn’t work. The walls are so thin that we (including our children) could hear people across the hall having sex. The tv remote barely worked. The bathroom door didn’t latch. The ice maker was broken. There was someone else’s water bottle under one of the mattresses. The person at the front desk was friendly upon arrival. The beds were comfortable.
Stayed 1 night in Apr 2025

4/10 Poor

jessa may

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall rate is 4.im just not happy about the hidden fees that you need to pay upfront during check in at the Hotel.
Stayed 1 night in Mar 2025

4/10 Poor

Sergio

Disliked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Mar 2025

4/10 Poor

sierra

Disliked: Cleanliness, amenities, property conditions & facilities
Man at the counter was pretty helpful but was told they would have parking upon arrival but that never happened. Front desk cos not open all night. So much noise from the hallways come in. Is also right next to train tracks. Then they charge you more once you check in
Stayed 1 night in Mar 2025

10/10 Excellent

Zhiyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and fun place, best for bigboys who like drink alcohol.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised how quiet it was being right next to the train. They did a great job with the soundproofing.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel, staff was extremely helpful and kind. Had so much to offer and it has beautiful views as well
Stayed 1 night in Nov 2024

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can feel at home. It offers options in the kitchen and games for fun.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Love the theme, location, staff, check in is always welcoming and friendly.
Stayed 1 night in Oct 2024

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer satisfaction
Stayed 1 night in Mar 2025

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique we enjoyed our stay
Stayed 1 night in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
The shared spaces were very nice and convenient. The rooms were clean and adequate amenities. The staff was super friendly and helpful.
Stayed 1 night in Nov 2024

8/10 Good

Molly

Liked: Cleanliness, staff & service, amenities
We booked this room because it was inexpensive during St. Patrick’s Day weekend. The decor was really cool, but the walls were very thin. We were up all night with people whooping it up in the hallway. It was a very good location. The staff was very helpful and we enjoyed the light bright modern industrial decor. There was limited shampoo in the bathroom. No hair conditioner Probably the biggest complaint out we have is parking was absent. We drove around for about an hour trying to find places to park overnight. Not being familiar with the area or Chicago’s parking system, this was kind of a hardship. I wish there was more options prior to our stay. Still, a fun area, low price, high resort fees, $75 a night per room. I slept fine, the bed was comfortable, the decor again was great. Very clean.
Stayed 1 night in Mar 2025