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The Chicago Hotel Collection River North

Property class: 3

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Photo gallery for The Chicago Hotel Collection River North

A compact hotel room with bunk beds, a dining table with yellow chairs, a black leather sofa, and a potted plant. - The Chicago Hotel Collection River North (Chicago)
A room with striped walls, a ping pong table, and several chairs. - The Chicago Hotel Collection River North (Chicago)
A stationary bike in a room with wooden walls, a desk, and a television mounted on the wall. - The Chicago Hotel Collection River North (Chicago)
A modern kitchen with stainless steel appliances, a marble countertop, and a seating area with yellow chairs. - The Chicago Hotel Collection River North (Chicago)
A room with a wooden table, two potted plants, a couch, and a painting on the wall. - The Chicago Hotel Collection River North (Chicago)
Located close to Chicago Water Tower and 360 CHICAGO, The Chicago Hotel Collection River North provides an arcade/game room, laundry facilities, and a fireplace in the lobby. Free in-room WiFi and a gym are available to all guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Queen

A modern hotel room with a bed, bedside table, lamp, and a window with blinds.

Deluxe Queen

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Kitchenette

A modern kitchen with a built-in microwave, wooden shelves, a bench, and a large window.

Deluxe Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Suite

A modern interior with a sofa, a round table with chairs, a TV mounted on the wall, and sports-themed decorations.

Two Bedroom Suite

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Signature Queen

Room

Signature Queen

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Quad

A narrow hallway with bunk beds on one side and a wooden wall with a mounted TV on the other.

Signature Quad

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Bunk Beds

View all photos for Signature Loft

A dormitory room with bunk beds, a round table with chairs, and a small plant on the table.

Signature Loft

  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed

View all photos for Classic Double

A hotel room with two beds, a wooden floor, a window with blinds, and a wall-mounted lamp.

Classic Double

7.4 out of 10
Good
(19 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Full

A hotel room with a bed, a television, a wooden panel wall, a door, and a mirror.

Classic Full

7.2 out of 10
Good
(17 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double

A bunk bed room with a single chair, a small table, and a bench.

Signature Double

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for One Bedroom Suite

Room

One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Kitchenette

A modern hotel room with a bed, wardrobe, seating area, and a television.

Signature Kitchenette

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Signature Suite

Room

Signature Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

View all photos for Deluxe King

A bedroom with a bed, a desk, and a chair.

Deluxe King

7.2 out of 10
Good
(25 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Kitchenette

A modern bedroom with a bed, a small bedside table, a window with a view, and a bathroom with a sink and mirror.

Premium Room, Kitchenette

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, The Chicago Hotel Collection River North is in the entertainment district and near the beach. Museum of Contemporary Art Chicago and Chicago Architecture Center are cultural highlights, and some of the area's notable landmarks include Chicago Water Tower and 360 CHICAGO. Chicago Riverwalk and Navy Pier are two other places to visit that come recommended. Visit our Chicago travel guide
Map
312 W. Chestnut St., Chicago, IL, 60610

What's nearby

  • The Chicago Theatre with marquee lights and a large sign.
    State Street
    7 min walk - 0.4 miles
  • A city street at night with illuminated buildings, a snow-covered sidewalk, and light trails from moving vehicles.
    Michigan Avenue
    11 min walk - 0.6 miles
  • A historic tower with a clock, surrounded by modern skyscrapers and lush greenery.
    Chicago Water Tower
    11 min walk - 0.6 miles
  • A cityscape at night with illuminated buildings, a river, and a bridge.
    Chicago Riverwalk
    16 min walk - 0.9 miles
  • 360 CHICAGO
    15 min walk - 0.8 miles

Getting around

  • Chicago Station (Brown Line)
    3 min walk
  • Chicago Van Buren Street Station
    4 min drive
  • Chicago Midway Airport (MDW)
    39 min drive

Restaurants

  • Big Wig Tacos
    6 min walk
  • Layla & Ringo’s
    4 min walk
  • Griddle 24
    4 min walk
  • Starbucks
    3 min walk
  • Doma Cafe
    3 min walk

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8.0 out of 10, Very good, 2,410 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's OpenKey mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Chicago Hotel Collection River North pet-friendly?

Yes, The Chicago Hotel Collection River North allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 41.02 per night. Limited spots are available.

What time is check-in at The Chicago Hotel Collection River North?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Chicago Hotel Collection River North?

Check-out is at noon.

Where is The Chicago Hotel Collection River North located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of 360 CHICAGO and Chicago Water Tower. Museum of Contemporary Art Chicago and Chicago Riverwalk are also within 1 mi (2 km). Chicago Station (Brown Line) is only a 3-minute walk and Chicago Station (Red Line) is 11 minutes.

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Reviews

The Chicago Hotel Collection River North Reviews

7.2

Good

8.2

Cleanliness

7.0

Amenities

7.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 382 out of 896 reviews
Rating 8 - Good. 173 out of 896 reviews
Rating 6 - Okay. 102 out of 896 reviews
Rating 4 - Poor. 78 out of 896 reviews
Rating 2 - Terrible. 161 out of 896 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, nice staff.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, comfortable stay.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly front desk staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking right around the corner. Well lit. Good location.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the idea of being able to cook a homemade meal. Staff is very nice and friendly
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hubby and I had a great stay here, the bed and linen were excellent quality, our room and the whole place was clean and tidy a friendly and helpful team of staff and the location was excellent for dining and site seeing. First time in Chicago and we want to come back. Thank you Chicago Hotel Collection River North you gave us excellent quality at an affordable rate 😎🌟
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love the modern decor, very clean, great area
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were small but a nice vibe
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was nervous after seeing all the reviews about extra charges, but apparently that is based on which room you book, so if in doubt call and ask . I booked the 2 bunk beds+queen bed room and it was great! Clean and the beds were all comfortable. Staff was helpful as well
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this "boutique" style hotel as it was conveniently located and was a great value for the price. It was walking distance to the Magnificent Mile and the Navy Pier. Hotel room was very clean and in a safe area. I would stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and nice but the TV remote did not work other then that everything was great
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property! Very clean. Easy parking. Good location.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING LOCATION AND PROPERTY
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Must purchase a "special" guest package. That was not listed, just found out about when we got there. $79 a day, plus a $39 fee to process the taking of my $79. The "special package" gets you two drinks,.... not at the cafe/bar shown in the picture, because that isn't open!! Decor is cool, staff was fine, overall value horrible, save your money for someplace that has no surprise fees, and actually gives what they advertise in the pictures.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained. Staff on premise was very helpful, the only slight issue was communication remotely before arrival was spotty.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
The room was very clean. Air conditioning was cold! We appreciated the two bedroom suite. HOWEVER, the photos on the website are very deceiving. The coffee bar/food bar/bar is not even open, so there really was no food/drink onsite. We only had one chair at a tiny table for three people. There were no plates/cups/silverware in the kitchenette.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and just like pictures
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service
Arrived later than the front desk staff worked apparently, but called the emergency number and Mike took care of everything, finding me an amazing room and picking up my parking. Excellent staff and great spot downtown!
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
They provided the bare minimum amenities, such as only 2 towels for 2 guests. This River North location is directly next to the train, so we could hear the train frequently and our room was constantly shaking. Worst of all, the shower did not have anything to keep the water in the shower and did not drain properly, so the entire bathroom was flooded after only 5 minutes in the shower. But since my boyfriend and I only had one towel each, we did not have a way to clean it up and the woman who came to see was not helpful. The shower also only had an extremely small shelf that could not fit any of our products and they did not provide any body wash. The staff were (for the most part) very nice and helpful, though!
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed having the kitchen dining area open that was equipped with everything you need to cook your own meals definitely saved money. Location was great parking all around Chicago is horrible staff that checked us in was kind of rude but staffed. The next morning was great. Enjoyed our stay overall.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient and the room was very clean. Only issue was the hard floor that made things noisier than it might have been had there been carpeting.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Bed was comfortable, floor was dirty, staff often not available.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and family friendly once. Would be helpful if staff said the kitchen, game room and living areas were downstairs in basement. Everyone was having to find these themselves.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and well put together. Hotel staff were very helpful and kind. We arrived around 7:00 pm and our room wasn’t quite ready—while this can be a frustrating situation, the staff were able to hold our luggage behind the counter so we could go explore Chicago for a bit.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
I was under the impression that the sofa bed would be an actual pull-out sofa bed. It is just a sofa. We were in the premium room with a kitchenette. It states that the room is for four, but the sofa was only big enough for one. I was very confused. I talked to the front desk, and they stated that this was what it was supposed to be. I'm not sure if we were possibly given the wrong room. The hotel website also mentions luggage storage; the luggage storage is literally just carts by the front desk. No security whatsoever. Other than that, everything else was fine. There are bus stops nearby, and the Red Line was about a 15-minute walk. The downstairs communal kitchen was a nice area to hang around. It's a perfectly fine hotel to just sleep and go, and is in a very good area with lots of shopping and food.
Stayed 2 nights in Aug 2026