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FOUND Hotels, Chicago, Series by Marriott

Property class: 3

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Photo gallery for FOUND Hotels, Chicago, Series by Marriott

A bar area with a high ceiling, bar stools, and a counter with bottles. - FOUND Hotels, Chicago, Series by Marriott (Chicago)
A modern interior with wooden shelves, tables, and chairs, and a large window with the word "FOUND" on the wall. - FOUND Hotels, Chicago, Series by Marriott (Chicago)
A multi-story building with a prominent 'FOUND' sign above the entrance. - FOUND Hotels, Chicago, Series by Marriott (Chicago)
Interior - FOUND Hotels, Chicago, Series by Marriott (Chicago)
A modern interior with a bar area, seating, and decorative lighting. - FOUND Hotels, Chicago, Series by Marriott (Chicago)
Close to Michigan Avenue and Chicago Riverwalk, FOUND Hotels, Chicago, Series by Marriott provides amenities like laundry facilities. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • 24/7 front desk

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Room options

View all photos for Studio, 1 Double Bed

A hotel room with a bed, a wooden desk, a mirror, and a wall with framed artwork.

Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, City View

A hotel room with a bed, a nightstand, a lamp, a TV mounted on the wall, and a window with a city view.

Room, 1 Queen Bed, City View

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

A bedroom with a bed, a nightstand, a lamp, an air conditioner, a window with blinds, and framed pictures on the wall.

Studio, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

A bedroom with a bed, bedside table, lamp, mirror, and wall art.

Studio, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Twin Bed

A modern hotel room with a bed, a mirror, an air conditioner, a wooden dresser, and wall-mounted artwork.

Studio, 1 Twin Bed

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio, 1 Twin Bed

A modern hotel room with a bed, a mirror, an air conditioner, a wooden dresser, and wall-mounted artwork.

Studio, 1 Twin Bed

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, FOUND Hotels, Chicago, Series by Marriott is in the entertainment district. The area's natural beauty can be seen at Grant Park and Millennium Park, while Chicago Theatre and Art Institute of Chicago are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. Visit our Chicago travel guide
Map
613 N Wells St, Chicago, IL, 60654

What's nearby

  • The Chicago Theatre with marquee lights and a large sign.
    State Street
    5 min walk - 0.3 miles
  • A large, historic building with a central tower and multiple windows, located near a body of water.
    Merchandise Mart
    6 min walk - 0.4 miles
  • A cityscape at night with illuminated buildings, a river, and a bridge.
    Chicago Riverwalk
    8 min walk - 0.5 miles
  • A city skyline at dusk with illuminated buildings and a prominent skyscraper.
    House of Blues Chicago
    10 min walk - 0.5 miles
  • A city street at night with illuminated buildings, a snow-covered sidewalk, and light trails from moving vehicles.
    Michigan Avenue
    10 min walk - 0.6 miles

Getting around

  • Merchandise Mart Station
    5 min walk
  • Chicago Union Station
    19 min walk
  • Chicago Midway Airport (MDW)
    33 min drive

Restaurants

  • Portillo's
    3 min walk
  • McDonald's
    3 min walk
  • Fogo de Chão Brazilian Steakhouse
    3 min walk
  • Zarella Pizzeria & Taverna
    2 min walk
  • Al's #1 Italian Beef
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (USD 40 per night)

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to noon for a fee: USD 15 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (59 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 per person
  • Offsite parking fee: USD 40 per night (0.3 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 2522938

Frequently asked questions

Is FOUND Hotels, Chicago, Series by Marriott pet-friendly?

No, pets are not allowed at this property.

What time is check-in at FOUND Hotels, Chicago, Series by Marriott?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at FOUND Hotels, Chicago, Series by Marriott?

Check-out is at 11:00 AM.

Where is FOUND Hotels, Chicago, Series by Marriott located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Merchandise Mart and Chicago Riverwalk. Michigan Avenue and Grant Park are also within 1 mi (2 km). Merchandise Mart Station is 5 minutes by foot and Chicago Station (Brown Line) is 6 minutes.

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Reviews

FOUND Hotels, Chicago, Series by Marriott Reviews

8.0

Very Good

8.6

Cleanliness

7.6

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 28 out of 57 reviews
Rating 8 - Good. 13 out of 57 reviews
Rating 6 - Okay. 6 out of 57 reviews
Rating 4 - Poor. 6 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff really good location, room was very small
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, clean, helpful staff and great location. Rooms are small but we really just sleep there when we're in Chicago.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Only critics is the rooms are exceptional small the price being charged.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff from the front desk to the house keepers were all kind and so helpful even in the middle of their change over(being taken over by Marriot) the bed was comfortable and the room was clean. Great spot if youre a solo traveler or 2 people as the rooms are small.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Location, Location. Clean, Clean, Clean Room= small, small, small
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was polite and very helpful, but I can’t say anything good about the property. The rooms (and I was moved twice so I saw 3 of them) are small, dark, cramped, and have poor layouts. The blinds were broken in all three rooms, though there is probably nothing to see anyway except for a brick wall, unless you’re in a room facing Wells Street. The shower handle was very iffy, the hot water slow, the sheets terrible (though the pillows were good). It’s a great location and if you want to stay a night or two it’s probably not too bad but there are a dozen hotels within a half a mile with comparable rates. The building, I later found out, was formerly a hostel. Though it has the Marriott name on it you shouldn’t confuse it with a great place to stay. I gave it 2 stars instead of 1 because I was feeling generous. Once again, not the staff’s fault, they were great.
Stayed 10 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Rooms are small, but overall nice. Biggest problem was arriving, having a room assigned, then going up to the room to find maintenance inside doing preventative work. Went back down, got a new room, new room’s bathroom sink drain didn’t work. So went back down again to get it resolved. They offered to have maintenance come and fix it right then. Unsure if this was a quick fix or not, we asked for another room. They were able to put us in the original room in a couple of hours so we left our bags, went to eat and when we came back the room was ready and our bags already in there. Staff were very friendly and accommodating, rooms need to be checked out and overhauled where needed before they have a big problem on their hands. Gym access for free down the street was a really great perk. Coffee in lobby was decent, better than regular hotel lobby coffee!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Room was tiny but great location
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good stay!! Wish the place next door wasn’t as loud at night.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud at night due to club next door, walls are super thin so you can also here all the goes on in hallway and neighboring rooms. No fridge, microwave, chair, or even a pen and paper were provided. View was also right into someone else’s room!
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
First and foremost the staff was absolutely SPECTACULAR. So friendly and knowledgable and accommodating. The property itself is perfectly fine, just a bit lack luster for the price. I booked a "Superior Queen" room and was given a tiny room with a full size bed. The AC was very cold! Great location! And, once again, amazing staff!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms looked bigger on the pictures on the website. Me and my wife room was definitely too small. Not enough room to move around or unpack. The bed and pillows were comfortable. The room was clean. Wifi service was terrible. No microwave, refrigerator or iron in the room. The location was great.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower water pressure was terrible. The water pressure would change frequently while showering. The temperature as well was not consistent and would require a lot of tinkering with the handle to get it back to the temperature that was like. The hotel towel request took 10 hours to bring fresh towels. The elevator while assured was safe made a very unpleasant sound as it went through all the floors.
Stayed 3 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Staff & service
We had booked three nights at the hotel. However, they neglected to clean the room daily or provide us with fresh towels. When we requested a change of clean towels, they promised to bring them but never did.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Skip this hotel. Their deadlocks do not work on ANY hotel doors and the staff is aware and still checking people in. They apologized and told me to use the latch. So unsafe. I got a full refund and booked elsewhere.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was by the elevators which was a noisy location, not recommended if you want deep sleep. Air conditioning would transition to auto set which was different from my preference, would have liked it more if it would stay at my set temperature. A good view from the window would have enhanced the experience but that’s fine since i was outdoors most of the time. Overall, neat and clean. Downtown location was the biggest perk!
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities
The AC unit was very loud. The walls were very thin, I literally woke up middle of the night 5 times due to someone flushing their toilet. Ridiculous. Wont be staying here again.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel bien situé entouré de très bons restaurants
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness
No limpiaron la habitación en los días que estuvimos
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Stayed 1 night in Sep 2026