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MainStay Suites Chicago Hillside

2.5 star property
Hotel in Hillside with free parking

Choose dates to view prices

Photo gallery for MainStay Suites Chicago Hillside

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
MainStay Suites Chicago Hillside offers a warm welcome with laundry facilities, free in-room WiFi, and self parking. The helpful staff has earned good marks from previous guests who appreciate the convenience of a front-desk safe and an elevator.

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Designer toiletries
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Designer toiletries
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Designer toiletries
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Designer toiletries
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Designer toiletries
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Designer toiletries
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Hillside is home to MainStay Suites Chicago Hillside. Drury Lane Theater and Madison Street Theatre are cultural highlights, and travelers looking to shop may want to visit Oakbrook Center Mall and Yorktown Shopping Center. Looking to enjoy an event or a game? See what's going on at United Center or Allstate Arena. Take an opportunity to explore the area for water adventures such as sailing.
Visit our Hillside travel guideOpens in a new window
Map
4575 Frontage Rd, Hillside, IL, 60162

What's nearby

  • Midwest Conference Center - 5 min drive - 3.9 miles
  • Drury Lane Theater - 5 min drive - 4.0 miles
  • Oakbrook Center Mall - 5 min drive - 4.4 miles
  • Brookfield Zoo - 9 min drive - 5.9 miles
  • Donald E. Stephens Convention Center - 14 min drive - 11.3 miles

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬20 min walk
  • ‪Mickey's Drive-In - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Ariston Restaurant - ‬3 min drive
  • ‪Moon Temple Chinese Restaurant - ‬3 min drive

About this property

MainStay Suites Chicago Hillside

Property highlights
MainStay Suites Chicago Hillside provides laundry facilities and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • An elevator, a front-desk safe, and smoke-free premises
  • A vending machine
  • Guest reviews give good marks for the helpful staff
Room features
All 122 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, kitchenettes, and refrigerators

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

Frequently asked questions

Is MainStay Suites Chicago Hillside pet-friendly?

Yes, MainStay Suites Chicago Hillside allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at MainStay Suites Chicago Hillside?

Self parking is free at this property.

What time is check-in at MainStay Suites Chicago Hillside?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at MainStay Suites Chicago Hillside?

Check-out is at 11 AM.

Where is MainStay Suites Chicago Hillside located?

Situated in Hillside, this hotel is 3 mi (4.8 km) from Elmhurst Hospital - Main Campus and within 6 mi (10 km) of Hines Veterans Administration Hospital and Midwest Conference Center. Elmhurst College and Loyola University Medical Center are also within 6 mi (10 km).

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MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 244 out of 1011 reviews
Rating 8 - Good. 218 out of 1011 reviews
Rating 6 - Okay. 189 out of 1011 reviews
Rating 4 - Poor. 120 out of 1011 reviews
Rating 2 - Terrible. 240 out of 1011 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing will stay here again
Stayed 1 night in May 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay but they have great customer service.
Stayed 6 nights in Jul 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty, people were nosy.
Stayed 1 night in Aug 2025

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, property conditions & facilities
The property canceled my reservation without notification. They said it was because I wasn't there at check in time when it says that i have until midnight. I had no where to go.
Stayed 2 nights in Aug 2025

4/10 Poor

Al-Kareem

Disliked: Cleanliness, amenities, property conditions & facilities
The outside looked decent but the inside needs total renovation. My room smelled like mop water. Closet shelves were broken and everything was dingy. Fridge was full sized but old and leaky. Wouldn’t stay again.
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
There was no water pressure and no breakfast. The deadbolt wouldn't lock. But over all it was a good place to stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Willem

Disliked: Cleanliness, staff & service, property conditions & facilities
This was very bad. The rooms are very, very dirty. There was a cloth of blood in the sink with a chunk of tissue in it. There’s a constant smell of weed in the building. Never smelled so much weed in a day, and I live in Amsterdam. I would not bring children here, it is not safe. The parking lot is full of weird / drunk people
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have bed bugs and will not pickup the phone when you call with issues.
Stayed 4 nights in Jul 2025

2/10 Terrible

Lane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room keys never worked, had to have the staff open our door almost every time we needed in. Would not give us a new room as they said the repairs to the door would be made asap which they were not. Requested house keeping that never happened. TV did not work. Drunk lady every morning swearing at us as we left for not giving her a ride. No utensils for the in room kitchen. Would not recommend to ANYONE.
Stayed 4 nights in Aug 2025

2/10 Terrible

Jaylen

Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend.
Stayed 4 nights in Jun 2025

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom dirty, carpet hasnt been vacuumed or swept EVER, SHEETS were brown
Stayed 1 night in Jul 2025

6/10 Okay

Brandon

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled
Stayed 8 nights in May 2025

4/10 Poor

Paul

Disliked: Property conditions & facilities
Friendly staff, room was clean but a bit run down. There was an exposed light fixture, a broken shelf in the closet, and the stove top burners in the kitchenette were covered with rust. The hallways smelled like liver, and the room smelled like a wet rug. Maid service is only once a week, but you can get clean towels and toilet paper from the front desk.
Stayed 4 nights in Jun 2025

10/10 Excellent

sephora

Love this location
Stayed 1 night in Jan 2025

8/10 Good

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
Property is doing some internal refurbishing so little mess. Hallways could be lit better for safety and brightening up the hallways. Front Desk very helpful and nice people. My second stay at this hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jocelyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in bed. And around the room. Need I say more.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brittany

Liked: Staff & service
Great stay
Stayed 2 nights in Apr 2024

2/10 Terrible

Hillary

Disliked: Cleanliness, staff & service, property conditions & facilities
The UNTENABLE condition of the room being dirty, smelly, small creatures in the bed coupled with the disrespectful customer service received specifically from Ricky who was on duty Sunday, June 20, 2025. What should have been a 5 night stay ended up to be 1 night. Unable to connect to the wifi from the room, as such each time I wanted to use my devices I had to make my way down to the lobby. This has been so from check in Saturday July 19, 2025. I had to depart as they had refused to grant me an early checkout due to the unacceptable condition that I had brought to the intention. They have also refused to grant me a refund
Stayed 6 nights in Jul 2025

4/10 Poor

Ebony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When this place was the extended stay, it was decent. Now it’s like it’s run down and needs to be renovated.
Stayed 1 night in Feb 2025

8/10 Good

Carone

Liked: Cleanliness, staff & service, room comfort

Nice stay

It was a nice stay
Stayed 2 nights in Aug 2024

2/10 Terrible

Bianca

Disliked: Cleanliness
Room door pushed right open when I arrived. Lock doesn't work. After that I discovered the iron was missing and a hanger was hanging on the sprinkle (right in front of the "no hangers on sprinkle" sign. How often are you checking your rooms after "cleaning"?
Stayed 1 night in Jun 2025

2/10 Terrible

Satesh

Disliked: Amenities, property conditions & facilities
One of the worst properties I've stayed. The phone was broken. Air conditioning wasn't working. Property looked very old and wasn't definitely worth the price I paid.
Stayed 2 nights in May 2025

10/10 Excellent

Juwon

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

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