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MainStay Suites Chicago Hillside

2.5 star property
Experience the perfect blend of comfort and convenience. With easy access to amenities like laundry facilities, you'll feel right at home.

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Photo gallery for MainStay Suites Chicago Hillside

A MainStay Suites hotel with a large sign, a parking lot, and a building in the background. - MainStay Suites Chicago Hillside (Hillside)
A reception area with a counter, two wall-mounted lamps, a framed artwork, and a sign for 'Mattress & Bedding.' - MainStay Suites Chicago Hillside (Hillside)
Lobby - MainStay Suites Chicago Hillside (Hillside)
Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV - MainStay Suites Chicago Hillside (Hillside)
Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board - MainStay Suites Chicago Hillside (Hillside)
MainStay Suites Chicago Hillside offers a warm welcome with laundry facilities, free in-room WiFi, and self parking. The helpful staff has earned good marks from previous guests who appreciate the convenience of a front-desk safe and an elevator.

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, white bedding, a blue skirted bed base, a bedside table with a lamp, and a nightstand with a phone.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, white bedding, a blue skirted bed base, a bedside table with a lamp, and a nightstand with a phone.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, two bedside lamps, a chair, a framed picture on the wall, and a window with curtains.

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, two bedside lamps, a chair, a framed picture on the wall, and a window with curtains.

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Hillside is home to MainStay Suites Chicago Hillside. Travelers eager for a bit of culture can stop by Rosemont Theatre, while those who have shopping on the agenda may want to visit Oakbrook Center Mall and Fashion Outlets of Chicago. Looking to enjoy an event or a game? See what's going on at United Center or Allstate Arena. Take an opportunity to explore the area for water adventures such as sailing. Visit our Hillside travel guide
Map
4575 Frontage Rd, Hillside, IL, 60162

What's nearby

  • A large, modern building with a curved facade and multiple vertical windows.
    United Center
    24 min drive - 13.5 miles
  • A river with boats, surrounded by tall buildings and a clear sky.
    Chicago Riverwalk
    28 min drive - 15.7 miles
  • A park with walking paths, trees, and benches. In the background, there are tall buildings, including a prominent skyscraper.
    Grant Park
    29 min drive - 16.1 miles
  • A busy urban street with a train crossing, tall buildings, and a tram.
    Michigan Avenue
    30 min drive - 16.3 miles
  • Donald E. Stephens Convention Center
    20 min drive - 11.7 miles

Getting around

  • Melrose Park Bellwood Station
    5 min drive
  • Harlem- Forest Park Station
    6 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    23 min drive

Restaurants

  • Starbucks
    20 min walk
  • McDonald's
    2 min drive
  • Hillside Bowl
    8 min walk
  • Wendy's
    3 min drive
  • Chickies
    4 min drive

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  • Breakfast included
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is MainStay Suites Chicago Hillside pet-friendly?

Yes, MainStay Suites Chicago Hillside allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at MainStay Suites Chicago Hillside?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at MainStay Suites Chicago Hillside?

Check-out is at 11 AM.

Where is MainStay Suites Chicago Hillside located?

Situated in Hillside, this hotel is 3 mi (4.8 km) from Elmhurst Hospital - Main Campus and within 6 mi (10 km) of Hines Veterans Administration Hospital and Midwest Conference Center. Elmhurst College and Loyola University Medical Center are also within 6 mi (10 km).

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Reviews

MainStay Suites Chicago Hillside Reviews

6.2

6.2

Cleanliness

7.2

Location

6.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 259 out of 1008 reviews
Rating 8 - Good. 186 out of 1008 reviews
Rating 6 - Okay. 184 out of 1008 reviews
Rating 4 - Poor. 115 out of 1008 reviews
Rating 2 - Terrible. 264 out of 1008 reviews

Reviews

Verified

6/10 Okay

Souwanna

Building looks better from the outside. Once inside, hotel looks old and has a really weird smell. The curtains in our room was ripped on one side therefore it wouldn't close all the way. Bed was as comfy as it will get for the price. I did wished they put more then one bath towel in the room, there were two of us. Overall decent stay for they price just didn't like the weird smell that was throughout the hotel and in my room.
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Daija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, staff friendly, in a good area.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was clean, the staff was helpful and the bed was comfortable. I wouldn't give much of it five stars because, like many hotels, it's a bit dated, and some parts a bit worn. But, it should be acknowledged before you give 1 star reviews, that I paid $80 bucks a night in a suburb outside of Chicago. For the money, it was a great value. If you are looking for a perfect experience, you should be prepared to pay a lot more. Just my two cents.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
The location is great. It is right by the expressway and accessible to everything
Stayed 3 nights in May 2025
Verified

2/10 Terrible

zonice

Liked: Cleanliness, amenities, property conditions & facilities
Amenities they elevator didn’t work had to hall my belongings down the stairs it was really inconvenient. What hotel elevator does not work that’s unbelievable but overall the hotel is clean and comfortable places to stay. I will say that.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay but they have great customer service.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Elsa

Liked: Staff & service
Friendly staff
Stayed 3 nights in May 2024
Verified

8/10 Good

Lucas

Liked: Cleanliness, staff & service
Spacious room with complete kitchen.
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Damien

Liked: Staff & service
Good customer service and nice rooms, but too much loitering around area. Random people sitting outside in lawn chairs in the parking lot. Not a good look. Other than that, decent hotel.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
Property is doing some internal refurbishing so little mess. Hallways could be lit better for safety and brightening up the hallways. Front Desk very helpful and nice people. My second stay at this hotel.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Johnathan

Disliked: Cleanliness
the facility suited my needs.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Melonie

Disliked: Property conditions & facilities
The room we stayed in was clean enough. The whole place just had a very cold vibe. Not cold as in temperature, cold as in prison-like. Weird smells. Only stayed one night but that was too much tbh. They also took a $100 deposit which left a bad taste in my mouth.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Linda

Disliked: Staff & service
The location & accessibility was great. Some of the outlets & ph didnot work.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and productive workers

The best part about it the room had a kitchen I had no problem with getting it the dishes or the utilities I need to use in the kitchen nice day no problem
Stayed 5 nights in May 2024
Verified

4/10 Poor

Charlie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The guy at the desk was friendly and helpful. First room smelled of marijuana and asked to change rooms. Room did have roaches. Curtain was barely holding to the wall. Entrance also had mild smell of vomit. Guest had a chair in front entrance smoking. Window screens knocked out and on the ground.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Its okay. You have a kitchen. No breakfast. Room was clean.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Liliana

Liked: Staff & service
The hotel was okay, not the worst not the best. The paint is slightly chipped, stains on the floor, and also there was some mold in the shower. There was also some dust in certain areas. Bed was comfy as well as pillows. AC worked well and TV was working as well. Didn’t use the kitchen area.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Delores

Liked: Staff & service
You have to be clear on what your needs are. If you are looking for a budget friendly place to stay, then this might be it. You will have to be comfortable with the environment, as there are people that seem to live at the place. As such, there were men “hanging• outside. This was in the morning when I left, and also in the evening when I returned. I was not afraid, but was cognizant of my surroundings. At no time did any of the men say anything to me. I did get a few stares, however. The facility meet my needs. It was a roof over my head, and was reasonably clean. I was in Chicago for a conference, and was only in the room to sleep. Check-in was seamless. The person at the desk was pleasant enough. My room was clean.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was great and the staff very helpful. My only issue is that we had to pay a deposit when we got there and that was not in the information when booking the room initially. It really put a strain on our trip and worried us if we could get back home safely. But they put it back on there quickly so I will give them that. But they need to be upfront about the deposit you have to pay.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Gustavo

Disliked: Cleanliness, property conditions & facilities

You get what you pay for

Not clean at all, was a non smoking hotel but smelled like cigarettes in the hallways and in the king suite I got, the room was spacious but very outdated and dirty, the hallway to my room was dark and felt sketchy walking to my room, all in all I guess 380$ for the weekend wasn’t so bad, just don’t expect something luxurious, hotel needs a massive renovation.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Latanya

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The lady that check me end gave me a room with no working equipment had checked in with three days of items. Had to pack everything up to move to another room my vacation I had to work move from room to room. The staff that assist me with the move to another room was nice and professional unlike the lady who check me in
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and helpful staff, room was great. Will be back!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Demari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great community,etc
Stayed 1 night in Jun 2026
Verified

8/10 Good

Bemajedareki Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Good place to stay
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

DANIEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Jul 2026