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MainStay Suites Chicago Hillside

2.5 star property
Hotel in Hillside with free parking

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Photo gallery for MainStay Suites Chicago Hillside

Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
4575 Frontage Rd, Hillside, IL, 60162

What's nearby

  • Elmhurst Hospital - Main Campus - 4 min drive - 3.1 miles
  • Drury Lane Theater - 5 min drive - 4.0 miles
  • Oakbrook Center Mall - 5 min drive - 4.4 miles
  • Brookfield Zoo - 9 min drive - 5.9 miles
  • Donald E. Stephens Convention Center - 14 min drive - 11.5 miles

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Ariston Restaurant - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Baskin-Robbins - ‬3 min drive

About this property

MainStay Suites Chicago Hillside

Property highlights
MainStay Suites Chicago Hillside provides laundry facilities and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • An elevator, smoke-free premises, and a front-desk safe
  • A vending machine
  • Guest reviews give good marks for the helpful staff
Room features
All 122 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, kitchenettes, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

Frequently asked questions

Is MainStay Suites Chicago Hillside pet-friendly?

Yes, MainStay Suites Chicago Hillside allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at MainStay Suites Chicago Hillside?

Self parking is free at this property.

What time is check-in at MainStay Suites Chicago Hillside?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at MainStay Suites Chicago Hillside?

Check-out is at 11 AM.

Where is MainStay Suites Chicago Hillside located?

Situated in Hillside, this hotel is 3 mi (4.8 km) from Elmhurst Hospital - Main Campus and 3 mi (4.9 km) from Fresenius Medical Care at Elmhurst Memorial Hospital. Hines Veterans Administration Hospital and Midwest Conference Center are also within 6 mi (10 km).

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MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 241 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 191 out of 1000 reviews
Rating 4 - Poor. 116 out of 1000 reviews
Rating 2 - Terrible. 233 out of 1000 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10

Front desk was amazing will stay here again
Stayed 1 night in May 2025

2/10

Would not recommend.
Stayed 4 nights in Jun 2025

6/10

Smelled
Stayed 8 nights in May 2025

4/10

Friendly staff, room was clean but a bit run down. There was an exposed light fixture, a broken shelf in the closet, and the stove top burners in the kitchenette were covered with rust. The hallways smelled like liver, and the room smelled like a wet rug. Maid service is only once a week, but you can get clean towels and toilet paper from the front desk.
Stayed 4 nights in Jun 2025

8/10

Property is doing some internal refurbishing so little mess. Hallways could be lit better for safety and brightening up the hallways. Front Desk very helpful and nice people. My second stay at this hotel.
Stayed 2 nights in Apr 2025

10/10

Love this location
Stayed 1 night in Jan 2025

2/10

Bugs in bed. And around the room. Need I say more.
Stayed 3 nights in Mar 2025

2/10

Room door pushed right open when I arrived. Lock doesn't work. After that I discovered the iron was missing and a hanger was hanging on the sprinkle (right in front of the "no hangers on sprinkle" sign. How often are you checking your rooms after "cleaning"?
Stayed 1 night in Jun 2025

2/10

One of the worst properties I've stayed. The phone was broken. Air conditioning wasn't working. Property looked very old and wasn't definitely worth the price I paid.
Stayed 2 nights in May 2025

4/10

When this place was the extended stay, it was decent. Now it’s like it’s run down and needs to be renovated.
Stayed 1 night in Feb 2025

10/10

Ok
Stayed 1 night in Apr 2025

10/10

.
Stayed 1 night in Apr 2025

2/10

Smells like vomit upon entrance and on elevator. Called downstairs several times they wouldn’t answer. Had to go downstairs and ring bell just to ask a question. Just overall poor customer service
Stayed 1 night in May 2025

10/10

Great stay
Stayed 2 nights in Apr 2024

8/10

It was a nice stay
Stayed 2 nights in Aug 2024

10/10

Elevators wasn’t working and everyone had to use the stairs’ but other than that they pretty Decent and service was great kitchenette, with stove ,big refrigerator and sink for it to not be a five star hotel.
Stayed 2 nights in Feb 2025

2/10

The hotel is a dump and no one was friendly but one of the cleaning ladies. I will not recommend anyone to visit or stay at this hotel. Definitely will not be returning
Stayed 3 nights in Apr 2025

8/10

It was okay.
Stayed 1 night in Jan 2025

10/10

Everything was great
Stayed 1 night in Nov 2024

2/10

They take more money from you when you arrive for it being a non smoking hotel but when you walk on the elevator it’s smells just like weed the rooms is very out dated and not to clean was not what i expected at all I am out of 3 hundred dollars
Stayed 1 night in Apr 2025

8/10

Spacious room with complete kitchen.
Stayed 4 nights in Oct 2024

8/10

I didn't like the fact there weren't at least fresh fruits and donuts.
Stayed 6 nights in Feb 2025

2/10

Where to start? The front lobby had an odor like spoiled food. The elevator required you push the button twice in order to fet the door to engage. I get that it’s an extended stay type of hotel but when I asked for additional towels, because they don’t service rooms unless you are there for more than 7 days, I was asked to bring the dirty and used towels from three days prior to the front desk. I found that odd but obliged. When I returned I stood there for over 10 minutes waiting on assistance. When someone did arrive the assistance I received was a plastic bag and a “put the towels in the bag”. You know I would have done that no issue if they had supplied the bag in the first place. Instead I stood in a lobby embarrassed to be there with a load of dirty towels, then was made to put towels into the bag in the same lobby in front of guests checking in. Gross and no respect given to anyone. Oh and for two nights I had to put up with some nut who LIVES at the hotel knocking on my door day and night and asking me to buy them alcohol and give them money. Fantastically disgusting stay and was happy to get my business taken care of and get out. Oh, and the photos of the rooms are pretty misleading as far as size goes and that “full kitchen” is double burner stove top and the sink knobs were really janky too.
Stayed 5 nights in Jul 2025

8/10

nice hotel
Stayed 1 night in Mar 2024

2/10

TThe place was smelly , dark and dingy!! We couldn’t stay in the room and went to a different hotel. Don’t know if we will get our money back.
Stayed 2 nights in Mar 2025