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Crowne Plaza Lombard Downers Grove by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Lombard Downers Grove by IHG

A modern restaurant with a bar area, round tables, and chairs, featuring a unique ceiling design and large windows. - Crowne Plaza Lombard Downers Grove by IHG (Glen Ellyn)
A modern building with a sign reading "CROWNE PLAZA". - Crowne Plaza Lombard Downers Grove by IHG (Glen Ellyn)
A hotel room with a bed, a sofa, a desk, a chair, a lamp, a mirror, and a window with curtains. - Crowne Plaza Lombard Downers Grove by IHG (Glen Ellyn)
A hotel room with a living area, a dining area, a large mirror, and a television displaying a news program. - Crowne Plaza Lombard Downers Grove by IHG (Glen Ellyn)
A hotel room with a kitchenette, a flat-screen TV, a sofa, a coffee table, and a round mirror. - Crowne Plaza Lombard Downers Grove by IHG (Glen Ellyn)
Located close to Yorktown Shopping Center and College of Dupage, Crowne Plaza Lombard Downers Grove by IHG provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The on-site American cuisine restaurant, Glen Prairie, offers breakfast, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom

A hotel bathroom with a large mirror, a sink, a shower, and a potted plant.

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

A hotel room with a large bed, bedside tables, a desk with a chair, a mirror, and a door leading to another room.

Standard Room, 1 Queen Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

A bathroom with a granite countertop, a sink, a mirror, a towel rack, a shower, and a wall-mounted light fixture.

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

A hotel bathroom with a large mirror, a sink, a shower, and a potted plant.

Suite, 1 Bedroom, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a sofa, a desk, a chair, a lamp, and a mirror.

Standard Room

8.0 out of 10
Very good
(11 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a window with curtains.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A bathroom with a granite countertop, a sink, a mirror, a towel rack, a shower, and a wall-mounted light fixture.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A bathroom with a granite countertop, a sink, a mirror, a towel rack, a shower, and a wall-mounted light fixture.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(80 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A hotel room with a sofa, armchair, small table, and a television.

Suite, 1 Bedroom

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Glen Ellyn, Crowne Plaza Lombard Downers Grove by IHG is near a metro station. Yorktown Shopping Center and Oakbrook Center Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Riverwalk Park. Don't miss out on a visit to Morton Arboretum. Visit our Glen Ellyn travel guide
Map
1250 Roosevelt Road, Glen Ellyn, IL, 60137

What's nearby

  • A stone wall with the text "Visitor Center" and "The Morton Arboretum".
    Morton Arboretum
    9 min drive - 4.1 miles
  • Spring Avenue Dog Park
    4 min drive - 1.4 miles
  • Yorktown Shopping Center
    5 min drive - 2.0 miles
  • Sheldon Peck Homestead
    7 min drive - 2.6 miles
  • College of Dupage
    9 min drive - 3.1 miles

Getting around

  • Lombard Station
    4 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    35 min drive

Restaurants

  • McDonald's
    19 min walk
  • Culver's
    15 min walk
  • Matari Coffee Co.
    11 min walk
  • Starbucks
    9 min walk
  • Kizuna Sushi Bistro
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glen Prairie
  • Glen Prairie Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Lombard Downers Grove by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Crowne Plaza Lombard Downers Grove by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Lombard Downers Grove by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Lombard Downers Grove by IHG?

Check-out is at noon.

Where is Crowne Plaza Lombard Downers Grove by IHG located?

Situated in Glen Ellyn, this hotel is 2 mi (3.3 km) from Yorktown Shopping Center and 2.8 mi (4.6 km) from College of Dupage. Wheaton College and Oakbrook Center Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Lombard Downers Grove by IHG Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 522 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 118 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 63 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, comfortable, staff were friendly and helpful. Location was good.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always come here for a specific time of year when everything else is high in price and this is the only budget friendly hotel thats clean, isn't noisy, and has a nice environment. six stars please don't raise the prices
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time here!! The pool is amazing and I loved the zone!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall especially the pool that was my favourite
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean along with the lobby. Was one of the most friendly staff I ever encounter at a hotel. Outside of hotel doesn’t look like much but inside is great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was friendly and pleasant. Breakfast was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff was amazing and the pool was what will make me definitely go back :)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly and helpful staff. On our reservation we mentioned one request that would make our stay better and we were delighted the staff handled it right away. Excellent breakfast and server staff.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The restaurant was very good. The dinner contained interesting combinations. The breakfast was basic. The room was shabby with old wallpaper. The room was not touched during our two night stay- no cleans towels, no coffee, etc.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable hotel , just needed a place to sleep and shower. Staff was fine just checked in and out
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay. The room was clean and comfortable. The front desk clerk, Will, was very kind, knowledgeable and made the check-in/out seamless.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel! The hotel was very clean, and the staff was friendly, welcoming, and attentive throughout our visit. We traveled with our family, and the kids had a great time enjoying the pool. The location was excellent, with a variety of stores and restaurants nearby, including Giordano’s Pizza, which was a huge plus. Overall, it was a great experience with a fantastic location and outstanding staff. We would definitely stay here again and highly recommend it to others!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and nice. On the older side but well maintained and very clean. Great location, close to Chicago without the terrible traffic. Lots of good places to eat. Very safe parking. Definitely would stay again.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hallways, common area, elevator, and room smelled musty, looked like it was in desperate need of renovation. My wife and I had to cut our reservation short after one night because our allergies were getting progressively worse in our room. The only redeeming quality was that the front desk was accommodating and the furniture in the rooms were more ornate than most hotel rooms.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice location clean and staff was great 👍
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, even better pool.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Room was clean. We had breakfast in the restaurant which was very clean food was good. Staff in there were great.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and accommodating.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Friendly staff Nice restaurant
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The front desk gentleman was very polite also the restaurant was great.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff very helpful, cleaning staff kept everything clean.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, parking was easy
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Staff was very helpful and friendly. The bathroom was small. We had a room that faced two busy streets this time so there was a lot of traffic noise at times. Otherwise the hotel was quiet. This was our second stay here.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was nice.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Nicely kept; clean older hotel!
Stayed 2 nights in Dec 2025