See all properties

Crowne Plaza Chicago West Loop by IHG

3.5 star property
Travelers find themselves in the heart of Chicago with easy access to iconic landmarks, while enjoying express check-in, wedding services, and thoughtful amenities

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

Exterior - Crowne Plaza Chicago West Loop by IHG (Chicago)
Premium Room | Bathroom | Shower, free toiletries, hair dryer, towels - Crowne Plaza Chicago West Loop by IHG (Chicago)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Crowne Plaza Chicago West Loop by IHG (Chicago)
Restaurant - Crowne Plaza Chicago West Loop by IHG (Chicago)
Lobby lounge - Crowne Plaza Chicago West Loop by IHG (Chicago)
Crowne Plaza Chicago West Loop, near Millennium Park, offers travelers in-room WiFi and a 24-hour business center. After exploring the city, guests can recharge at the gym or grab a bite at the snack bar/deli. Former visitors consistently praise the attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(64 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(134 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Crowne Plaza Chicago West Loop by IHG is near a metro station. The area's natural beauty can be seen at Millennium Park and Grant Park, while Chicago Theatre and Art Institute of Chicago are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. Visit our Chicago travel guide
Map
25 South Halsted Street, Chicago, IL, 60661

What's nearby

  • Tri Taylor
    University of Illinois Chicago
    9 min walk - 0.5 miles
  • Chicago
    Willis Tower
    13 min walk - 0.7 miles
  • Merchandise Mart
    Merchandise Mart
    17 min walk - 0.9 miles
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    4 min drive - 1.4 miles
  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    4 min drive - 1.6 miles

Getting around

  • Ogilvie Transportation Center
    8 min walk
  • Chicago Union Station
    9 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    33 min drive

Restaurants

  • Parlor Pizza Bar
    5 min walk
  • Bonyeon
    6 min walk
  • Mr. Greek Gyros
    4 min walk
  • Omakase Yume
    5 min walk
  • Green Street Smoked Meats
    5 min walk

Similar properties

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, desk
Hotel Chicago West Loop, SureStay Collection by Best Western
Near West Side
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
8.2 out of 10, Very Good, 1,102 reviews
Hotel Chicago West Loop, SureStay Collection by Best Western
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza Chicago West Loop by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 30 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 54.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Chicago West Loop by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Crowne Plaza Chicago West Loop by IHG?

Check-out is at noon.

Where is Crowne Plaza Chicago West Loop by IHG located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of University of Illinois Chicago and Willis Tower. State Street and Merchandise Mart are also within 1 mi (2 km). Ogilvie Transportation Center is 8 minutes by foot and UIC-Halsted Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Crowne Plaza Chicago West Loop by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1487 out of 2244 reviews
Rating 8 - Good. 463 out of 2244 reviews
Rating 6 - Okay. 161 out of 2244 reviews
Rating 4 - Poor. 65 out of 2244 reviews
Rating 2 - Terrible. 68 out of 2244 reviews

Reviews

Verified

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well-located property with friendly, attentive staff. Room decor was up-to-date.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and easy parking. Enjoyed my stay and would book again.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time in Chicago, not one complaint. Everyone was pleasant and my room was clean.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Good location near/in Greektown. Very clean. Comfy beds. Staff friendly. Parking was a hassle and expensive but Ubered everywhere after parking.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfortable bed good views of the city
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional, friendly & helpful staff Clean rooms Great restaurant in hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Clean room and lovely staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Parking was easily accessible, convenient, and safe.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jacob

Clean room
Stayed 1 night in May 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great and friendly staff and the breakfast was very fillling!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful, nice
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice with comfortable beds. Check in was great with friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, clean and spacious rooms. Only down side was no microwave in the room. We had delicious Chicago food we couldn’t eat later in the day. Overall great stay!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, friendly staff, good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, beds and pillows super comfortable. We appreciated the location being very convenient to restaurants, shops and live music.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chandni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and beds were comfortable. We enjoyed our stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, easy check in and check out
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel is near the highway the city sounds are minimum. The beds are very comfortable and there is plenty to do near by .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had one breakfast - it was OK - could not warm the muffins (oh well) who wants a cold muffin, has browns were soggy. But OK overall. Good fruit. Did not park a car. Very friendly and helpful staff.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay at a fair price and close to the event that brought us to Chicago. Parking was easy, building access was easy and secure. Even the cafe was great for a drink and a snack.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities
Clean and spacious room, friendly staff. Easy access to concierge through text messaging.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff at front desk.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and checked in with us regularly to make sure everything went smoothly. Also enjoyed the Rye lounge, good drinks, friendly bartenders, and a great Smashburger.
Stayed 3 nights in Mar 2026