2/5 Poor
Verified traveler
Traveled with family
Jul 23, 2021
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021
Congress Plaza Hotel
Photo gallery for Congress Plaza Hotel
Overview of Congress Plaza Hotel
Congress Plaza Hotel
3.7/5 Good
Guests rated this property 3.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
520 South Michigan Avenue, Chicago, IL, 60605
Explore the area
- Grant Park1 min walk
- Millennium Park10 min walk
- Willis Tower17 min walk
- Chicago, IL (ORD-O'Hare Intl.)24 min drive
Choose dates to view prices
About this area
Chicago
Located in Chicago's The Loop neighborhood, Congress Plaza Hotel is in the city center and near a metro station. Auditorium Building and Theatre and Museum of Contemporary Photography are cultural highlights, and some of the area's notable landmarks include Fine Arts Building and Buckingham Fountain. Field Museum of Natural History and John G. Shedd Aquarium are not to be missed. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Harrison Station is 5 minutes by foot and Harold Washington Library Station is 6 minutes.
View in a map
What's nearby
- Columbia College Chicago - 1 min walk
- Grant Park - 1 min walk
- Auditorium Building and Theatre - 2 min walk
- Millennium Park - 10 min walk
- Willis Tower - 17 min walk
Getting around
- Chicago Van Buren Street Station - 2 min walk
- Harrison Station - 5 min walk
- Chicago O'Hare International Airport (ORD) - 24 min drive
Restaurants
- Tavern Tap – Serves breakfast on select days.
- Tavern Tap – Open on select days.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (USD 46.00 per night; includes in/out privileges)
- Valet parking on site (USD 52.00 per night; includes in/out privileges)
Food and drink
- Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
- 2 restaurants and 1 coffee shop/café
- 2 bars/lounges
- Room service available
Things to do
- Fitness center
- Shopping
Family friendly
- Refrigerator
Conveniences
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business center
- Conference space (50000 square feet)
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Hand-held showerhead
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Hypo-allergenic bedding
Bathroom
- Deep soaking bathtub
- Eco-friendly toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- Cable channels
- Premium channels
- TV
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Desk
- Guidebooks/recommendations
- Iron/ironing board
- Phone
- Recycling
- Restaurant dining guide
- Safe
Similar properties
See similar properties
Chicago
Downtown Chicago
Washer and dryer
3 star
Guest rating 3.5+
Hotel
Business friendly
Free WiFi
Policies
Check-in
Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 49.00
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 25.00 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 16 and USD 23 for adults, USD 12 and USD 18 for children (approximately)
- Self parking fee: USD 46.00 per night (in/out privileges)
- Valet parking fee: USD 52.00 per night (in/out privileges)
- Early check-in fee: USD 49.00 (subject to availability)
- Late check-out fee: USD 59.00 (subject to availability)
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Hotel License
We should mention
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago
Frequently asked questions
Overall score and ratings
3.7
Good
3.8/5
Cleanliness
3.9/5
Staff & service
3.4/5
Amenities
3.4/5
Property conditions & facilities
1/5 Terrible
Verified traveler
Traveled with family and small children
Jul 22, 2021
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2021
5/5 Excellent
Verified traveler
Jul 22, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2021
4/5 Good
Verified traveler
Traveled with partner
Jul 21, 2021
Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Jul 2021
5/5 Excellent
Verified traveler
Business traveler
Jul 21, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021