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Best Western Chicago - Downers Grove

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Free self parking
Reception
Outdoor pool, sun loungers
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker
Located in the business district, Best Western Chicago - Downers Grove offers a practical retreat with complimentary breakfast and dry cleaning. Guests appreciate the in-room WiFi, outdoor pool, and gym. Visitors consistently highlight the staff's helpfulness.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(131 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(61 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
3010 Finley Rd, Downers Grove, IL, 60515

What's nearby

  • Yorktown Shopping Center - 19 min walk - 1.0 mile
  • Morton Arboretum - 4 min drive - 2.4 miles
  • College of Dupage - 6 min drive - 2.9 miles
  • Oakbrook Center Mall - 6 min drive - 4.9 miles
  • Wheaton College - 10 min drive - 5.9 miles

Getting around

  • Downers Grove Belmont Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬13 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Burger King - ‬9 min walk

About this property

Best Western Chicago - Downers Grove

Hotel in the business district
A free breakfast buffet, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Best Western Chicago - Downers Grove. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking
  • Express check-out, express check-in, and an elevator
  • Concierge services, free newspapers, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 120 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and tubs or showers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Similar properties

Exterior

SureStay Plus Hotel by Best Western Chicago Lombard

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Frequently asked questions

Does Best Western Chicago - Downers Grove have a pool?

Yes, this property has an outdoor pool.

Is Best Western Chicago - Downers Grove pet-friendly?

Yes, Best Western Chicago - Downers Grove allows cats and dogs (limit 2 total). There's a deposit of USD 150 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Chicago - Downers Grove?

Self parking is free at this property.

What time is check-in at Best Western Chicago - Downers Grove?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Best Western Chicago - Downers Grove?

Check-out is at 11 AM.

Where is Best Western Chicago - Downers Grove located?

Situated in the business district, this hotel is 1.1 mi (1.8 km) from Yorktown Shopping Center and within 3 mi (5 km) of Advocate Good Samaritan Hospital and Morton Arboretum. College of Dupage and Mayslake Peabody Mansion are also within 6 mi (10 km).

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Reviews

Best Western Chicago - Downers Grove Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 860 out of 1555 reviews
Rating 8 - Good. 375 out of 1555 reviews
Rating 6 - Okay. 164 out of 1555 reviews
Rating 4 - Poor. 74 out of 1555 reviews
Rating 2 - Terrible. 82 out of 1555 reviews

Reviews

10/10 Excellent

Rsghunath

Liked: Cleanliness, staff & service, property conditions & facilities
They have the best breakfast in town
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Quick check in and good amenities
Stayed 1 night in Jul 2025

8/10 Good

Mary Pat

Liked: Cleanliness, staff & service
Nice Hotel. Clean and safe. It was quiet too.
Stayed 2 nights in Oct 2025

8/10 Good

Trupti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there 2 days, it was a good value for money in chicago.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in my Chicago experience so far.
Stayed 2 nights in Sep 2025

6/10 Okay

Virginia

Liked: Amenities
Great price and convenient location
Stayed 2 nights in Sep 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all I need for 1 night
Stayed 2 nights in Aug 2025

10/10 Excellent

Raghunath

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and comfortable; every staff member I interacted with was friendly and helpful. Price was very reasonable, especially for the Chicago area. Would definitely book again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Danny A Asberry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the staff was very attentive
Stayed 3 nights in Sep 2025

6/10 Okay

Leslie

Liked: Staff & service
Staff was nice
Stayed 1 night in Sep 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was musty with a strong mildew tyoe odor.
Stayed 1 night in Oct 2025

10/10 Excellent

Farzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Shaquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property great customer service very clean and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean room, and quiet. The glass elevator was a nice accent. Had no problems getting to or leaving the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
I would say the bed was very soft. I can’t say that this was a drawback, but it’s just not my favorite type of beds. Otherwise, the stay was perfect and match the price!
Stayed 3 nights in Oct 2025

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night staff were amazing! Friendly, welcoming and knowledgeable. The day front desk staff not so much. They could benefit from some customer sercice training if dealing with customers. Accommodations were comfortable ans clean! Definitely recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

jacklynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the place was great.
Stayed 1 night in Aug 2025

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room.was clean and comfortable. Housekeeping straightened and resupplied pur room during our 2nd day. Breakfast was fine but the dining area was small compared to the number of guests Sunday morning. Staf was professional and pleasant. We stay here every time were in town visiting family in the area.
Stayed 2 nights in Oct 2025

8/10 Good

Slawomir

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
OK
Stayed 1 night in Oct 2025

10/10 Excellent

Dr. Adeel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 1 night in Sep 2025

10/10 Excellent

Masood

Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the burbs to visit the city.
Stayed 2 nights in Aug 2025

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