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MainStay Suites Joliet I-55

2.5 star property
Suburban hotel with a 24-hour front desk and an indoor pool

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Photo gallery for MainStay Suites Joliet I-55

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Exterior
Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
3235 Norman Ave, Joliet, IL, 60431

What's nearby

  • Westfield Louis Joliet Shopping Mall - 8 min walk - 0.5 miles
  • Mistwood Golf Club - 4 min drive - 2.2 miles
  • Harrah's Casino - 12 min drive - 6.8 miles
  • Rialto Square Theater - 12 min drive - 6.8 miles
  • Route 66 Raceway - 20 min drive - 12.4 miles

Getting around

  • Joliet Gateway Center - 12 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪TGI Friday's - ‬12 min walk

About this property

MainStay Suites Joliet I-55

Hotel in a shopping district, remodeled in 2023
You can look forward to laundry facilities, a fireplace in the lobby, and a hot tub at MainStay Suites Joliet I-55. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and an elevator
  • A 24-hour front desk, smoke-free premises, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per week, plus a deposit of USD 33.90 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 33.90 per week
  • Pet fee: USD 30 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Inn North Hotel Joliet
Comfort Inn North Joliet

Frequently asked questions

Does MainStay Suites Joliet I-55 have a pool?

Yes, this property has an indoor pool.

Is MainStay Suites Joliet I-55 pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 33.90 per week and a fee of USD 30 per pet, per week. Service animals are exempt from fees.

How much is parking at MainStay Suites Joliet I-55?

Self parking is free at this property.

What time is check-in at MainStay Suites Joliet I-55?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at MainStay Suites Joliet I-55?

Check-out is at 11 AM.

Where is MainStay Suites Joliet I-55 located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of Westfield Louis Joliet Shopping Mall and Cinemark Louis Joliet Mall. Mistwood Golf Club and Riverview Park are also within 3 mi (5 km).

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MainStay Suites Joliet I-55 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 234 out of 592 reviews
Rating 8 - Good. 190 out of 592 reviews
Rating 6 - Okay. 78 out of 592 reviews
Rating 4 - Poor. 42 out of 592 reviews
Rating 2 - Terrible. 48 out of 592 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service
Our shower had a squeaking noise but other than that it was a very nice stay!
Stayed 3 nights in May 2025

8/10 Good

JEAN BOSCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 1 night in Apr 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Very clean facility. Room was adequate and clean. Everything was great, except the bed was just slightly too firm for our liking.
Stayed 1 night in May 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Apr 2025

8/10 Good

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
I was a little unsure at first when my keycard didn’t work & it was really noisy when I checked in but everything was resolved in a timely manner & I enjoyed my stay
Stayed 1 night in Mar 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
The gal at the front desk was wonderful.
Stayed 1 night in Jan 2025

10/10 Excellent

Danisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. No complaints
Stayed 4 nights in Dec 2024

4/10 Poor

Kellie

Disliked: Staff & service, amenities, property conditions & facilities
Pool was down and no open breakfast. refrigerator didn’t work.people yelling @ 3:30 in the morning
Stayed 2 nights in Apr 2025

2/10 Terrible

Norma

Disliked: Staff & service, amenities, property conditions & facilities
Not Family friendly... Absolutely do not recommend this place..Did not feel safe..Very shady scarry guests.. Don't stay here if you Have kids
Stayed 1 night in Mar 2025

4/10 Poor

Asminda

Disliked: Cleanliness
The doors were dirty, like poop dirty, stains that can be cleaned. Stains in the shower, in the ceilings, stains in the bed spreads. The customer service was good. But some of the staff didn't even speak. No pool, when online it said it had it. It was closed for cleaning. The overall feel was that it was an older building. There was also ants like crazy.
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice parking area
Stayed 1 night in Nov 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot tub had dirty bubbles, bathroom was dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy who checked me In was amazing! Explained to me the hot tub had a film on it but they didn’t want guests to be worried so they were putting an out of order sign on it but said I could still use it. The next day I was told by 2 different people to get out and I explained what was said to me but they still insisted so I got out. Pool was so nice and warm though so it worked out.
Stayed 2 nights in Apr 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The outside looks old and ran down but the rooms are actually pretty nice and somewhat updated.
Stayed 1 night in Nov 2024

8/10 Good

JUAN CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2024

10/10 Excellent

SHANDA

Liked: Amenities
Love this place
Stayed 1 night in Mar 2024

10/10 Excellent

Nitzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, full kitchenette, hot tub and pool were great
Stayed 1 night in Dec 2023

10/10 Excellent

Nazzie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great 😃👍
Stayed 4 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Really like it. Definitely would go back again
Stayed 1 night in Jun 2024

10/10 Excellent

Karina

Whole hotel was very clean and good vibe
Stayed 2 nights in Feb 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing, everyone was great and accommodating.
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice stay. Room was excellent! Super pool and hot tub area. Will be staying here again in the future!
Stayed 3 nights in Mar 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place we would stay again when we visit Joliet IL
Stayed 1 night in Mar 2023

8/10 Good

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place easy to get around.
Stayed 1 night in Oct 2023