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Best Western Chicago - Downers Grove

2.5 star property
Suburban hotel with free breakfast and a fitness center

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Photo gallery for Best Western Chicago - Downers Grove

Lobby
Outdoor pool, sun loungers
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

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About the neighborhood

Map
3010 Finley Rd, Downers Grove, IL, 60515

What's nearby

  • Yorktown Shopping Center - 19 min walk - 1.0 mile
  • Morton Arboretum - 4 min drive - 2.4 miles
  • College of Dupage - 6 min drive - 2.9 miles
  • Oakbrook Center Mall - 6 min drive - 4.9 miles
  • Wheaton College - 10 min drive - 5.9 miles

Getting around

  • Downers Grove Belmont Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Portillo's Downers Grove - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Chama Gaúcha Brazilian Steakhouse - Chicago - ‬1 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬13 min walk
  • ‪Original Hooters - ‬11 min walk

About this property

Best Western Chicago - Downers Grove

Hotel in the business district
A free breakfast buffet, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Best Western Chicago - Downers Grove. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Express check-out, express check-in, and coffee/tea in the lobby
  • A front-desk safe, meeting rooms, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 120 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and tubs or showers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Frequently asked questions

Does Best Western Chicago - Downers Grove have a pool?

Yes, this property has an outdoor pool.

Is Best Western Chicago - Downers Grove pet-friendly?

Yes, Best Western Chicago - Downers Grove allows cats and dogs (limit 2 total). There's a deposit of USD 150 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Chicago - Downers Grove?

Self parking is free at this property.

What time is check-in at Best Western Chicago - Downers Grove?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Best Western Chicago - Downers Grove?

Check-out is at 11 AM.

Where is Best Western Chicago - Downers Grove located?

Situated in the business district, this hotel is 1.1 mi (1.8 km) from Yorktown Shopping Center and within 3 mi (5 km) of Advocate Good Samaritan Hospital and Morton Arboretum. College of Dupage and Mayslake Peabody Mansion are also within 6 mi (10 km).

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Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 841 out of 1488 reviews
Rating 8 - Good. 375 out of 1488 reviews
Rating 6 - Okay. 139 out of 1488 reviews
Rating 4 - Poor. 64 out of 1488 reviews
Rating 2 - Terrible. 69 out of 1488 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Really good service nice people rooms are very clean its in a good area good staffing everyone is friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Fathi

Liked: Staff & service, amenities, property conditions & facilities
I like this place it's clean and good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Very nice and clean and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

seonjeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and breakfast was better than I expected. The price is also good.
Stayed 1 night in May 2025

10/10 Excellent

Luis E

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and clean property
Stayed 2 nights in May 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service
The hotel Mgmt. and Staff are very friendly/ hospitable as myself and grandson walked in the door. The hotel was very clean at all times. The front desk management/staff were very h
Stayed 4 nights in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 3 nights in Jun 2025

10/10 Excellent

MARIAN

Liked: Cleanliness, property conditions & facilities
Very quiet!
Stayed 3 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

Abdul-rahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
My stay was wonderful
Stayed 3 nights in Mar 2025

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, property conditions & facilities
Clea
Stayed 2 nights in May 2025

10/10 Excellent

Ebenezer

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Apr 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean, nice staff, good stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best rate around thanks to Expedia! Lots of places to eat and shop nearby
Stayed 1 night in Mar 2025

8/10 Good

Malorie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed and pillows were quite comfortable. We were very close to Naperville and 30 minutes from downtown Chicago but add on for traffic which is crazy during certain times. I was a little nervous being outside at night but kept an eye on my surroundings. There were a couple people staying there that gave me some creepy vibes. But I would stay again. The pool was outside and seemed well maintained and my teenage son enjoyed swimming for awhile. Breakfast was super yummy. All the employees I encountered were friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The room, lobby and area was fine.
Stayed 1 night in Apr 2025

10/10 Excellent

Oluchukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice breakfast
Stayed 2 nights in Mar 2025

6/10 Okay

Aili

Price was good. Problem: Walls really thin so neighbors sound like they’re in the room with you, lock’s deadbolt didn’t work, refrigerator was broken, didn’t have room I booked available at checkin so they gave me handicapped room.
Stayed 1 night in May 2025

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and well kept. Good staff, good breakfast, close to restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

NATASHA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice and helpful. Room was super clean. Will stay again very soon!!
Stayed 1 night in Feb 2025

2/10 Terrible

Stephanie Annette

Disliked: Cleanliness, amenities, property conditions & facilities
Upon my arrival there were multiple people in the hallway smoking weed and being disruptive. The hotel smelled like weed my entire stay.
Stayed 2 nights in Apr 2025