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citizenM Chicago Downtown

4.0 star property
Hotel with a fitness center, steps from Michigan Avenue

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Photo gallery for citizenM Chicago Downtown

Terrace/patio
Room, 1 King Bed, City View | View from room
View from property
Terrace/patio
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Free WiFi

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 miles
  • Chicago Riverwalk - 2 min walk - 0.1 miles
  • Chicago Theatre - 4 min walk - 0.2 miles
  • Millennium Park - 5 min walk - 0.3 miles
  • Art Institute of Chicago - 11 min walk - 0.6 miles

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Chicago Theatre, citizenM Chicago Downtown provides a coffee shop/cafe, a bar, and a gym. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch, and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • 3 meeting rooms, a banquet hall, and luggage storage
  • A water dispenser, an elevator, and a computer station
  • Guest reviews give top marks for the overall value, central location, and helpful staff
Room features
All 280 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

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citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2244 out of 2988 reviews
Rating 8 - Good. 486 out of 2988 reviews
Rating 6 - Okay. 134 out of 2988 reviews
Rating 4 - Poor. 58 out of 2988 reviews
Rating 2 - Terrible. 66 out of 2988 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location is perfect to many dining and tourist areas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean, the staff were very friendly and the location was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall awesome place to stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in a charming place. Walkable to many sites of interest.
Stayed 3 nights in Apr 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing place.
Stayed 1 night in Apr 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, great location! I will definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

Rosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cozy , clean and convenient to a lot of The attractions.
Stayed 3 nights in Apr 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern hotel very nice good atmosphere
Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Stay
Stayed 1 night in Mar 2025

10/10 Excellent

Liyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 4 nights in Apr 2025

8/10 Good

Devansh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how nice and helpful the staff was. Very clean and near by everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Mar 2025

10/10 Excellent

Harold Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities
Perfect stay, very helpful employees and clean, modern room
Stayed 5 nights in Mar 2025

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
We went here for my birthday trip to Chicago and it was absolutely amazing!!! 10/10 would recommend this hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Larenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was very professional
Stayed 1 night in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the hotel was artistic and all the staff was friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucrecia

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel to stay the location was perfect Look at the different type of room they have I selected the small room because I was a solo traveler . I will stay here again and will look other citizen hotels.
Stayed 3 nights in Apr 2025