Ratings based on 1,559 Verified Reviews

4.2 out of 5
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler

Posted Apr 19, 2024 on Expedia
I enjoyed my stay. Nice clean accommodations.
Comment from Hotel Management
Apr 19, 2024 by Cesar - Guest Experience Manager , Hotel Management
Thank you for the review and feedback !
5 out of 5
by A verified traveler

Posted Apr 17, 2024 on Expedia
I was pleasantly surprised with the quality of the hotel and my stay considering the room was significantly less than others in the area. My room was small and nothing fancy but it was clean, quiet, and the bed was comfortable. A small fridge would have been nice but there didn't seem to be much space for that in the room, perhaps some of the bigger rooms have other amenities. I would recommend this hotel and stay there again should I be in the area.
Comment from Hotel Management
Apr 18, 2024 by Bob - Guest Experience Manager, Hotel Management
Hello Ariana,Yes, we have 4 room types here at the Central Loop Hotel and the fridges and microwaves can be found in the superior rooms or one-room suites. We appreciate your recent stay with us and hope you select us again the next time you are in town!
5 out of 5
by A verified traveler

Posted Apr 15, 2024 on Expedia
The wifi didn’t work at all
Comment from Hotel Management
Apr 15, 2024 by cesar , Hotel Management
Thank you for the review and feedback !
5 out of 5
by A verified traveler

Posted Apr 14, 2024 on Expedia
Very friendly staff
Comment from Hotel Management
Apr 15, 2024 by cesar , Hotel Management
Thank you for the review and feedback !
1 out of 5
by A verified traveler

Posted Apr 14, 2024 on Expedia
Incredibly overpriced for the quality and cleaniness of the room. Staff at the check in doesn't even want to check you in but rather redirect you to the self-check in kiosk. Walls are very thin and can hear everythng. Please do not stay at this hotel but look for a better one.
Comment from Hotel Management
Apr 15, 2024 by cesar , Hotel Management
Thank you for the review and feedback !
5 out of 5
by A verified traveler

Posted Apr 13, 2024 on Expedia
nice staff. Very helpful.
Comment from Hotel Management
Apr 15, 2024 by cesar , Hotel Management
Thank you for the review and feedback !
5 out of 5
by A verified traveler

Posted Apr 12, 2024 on Expedia
older hotel, amenities are pretty basic. But everything is very clean, spotless! Second time staying there and will stay again.
Comment from Hotel Management
Apr 12, 2024 by cesar , Hotel Management
thank you for the review and feedback !
5 out of 5
by A verified traveler

Posted Apr 11, 2024 on Expedia
Comment from Hotel Management
Apr 12, 2024 by cesar , Hotel Management
Thank you for the review and feedback !
1 out of 5
by A verified traveler

Posted Apr 10, 2024 on Expedia
Terrible
Comment from Hotel Management
Apr 11, 2024 by Cesar - Guest Experience Manager , Hotel Management
Thank for the review and feedback !
4 out of 5
by A verified traveler

Posted Apr 6, 2024 on Expedia
It's good place to visit the most valuable things in Chicago downtown. By foot you can walk to Willis tower in about 10 min. And to the Millenium Park and the most traditional scenery.
Comment from Hotel Management
Apr 6, 2024 by cesar , Hotel Management
Thank you for the review and feedback !