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Candlewood Suites Elgin by IHG

2.5 star property
Hotel in Elgin with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Candlewood Suites Elgin by IHG

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Room amenity
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

Highlights

Deck
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Double Beds

Highlights

Deck
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

Highlights

Deck
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

Highlights

Deck
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Highlights

Deck
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Communication, Roll-In Shower)

Highlights

Deck
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Deck
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Deck
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1780 Capital St, Elgin, IL, 60124

What's nearby

  • Advocate Sherman Hospital - 3 min drive - 1.3 miles
  • Hemmens Cultural Center - 9 min drive - 5.4 miles
  • Santa's Village - 10 min drive - 7.4 miles
  • Grand Victoria Casino - 10 min drive - 6.3 miles
  • Elgin Sports Complex - 11 min drive - 6.5 miles

Getting around

  • Elgin Big Timber Road Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Casey's General Store - ‬8 min drive
  • ‪Panera Bread - ‬4 min drive

About this property

Candlewood Suites Elgin by IHG

Property highlights
You can look forward to a grocery/convenience store, shopping on site, and dry cleaning/laundry services at Candlewood Suites Elgin by IHG. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An elevator, free newspapers, and a vending machine
  • Luggage storage, a front-desk safe, and a 24-hour front desk
Room features
All 83 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and free newspapers.
Extra conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with hair dryers
  • 36-inch flat-screen TVs with premium channels and DVD players
  • Decks, kitchens, and full-sized refrigerators/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Rice cooker
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Elgin
Candlewood Suites Elgin
Candlewood Suites Hotel Elgin
Candlewood Suites Elgin - Northwest Chicago Hotel Elgin
Candlewood Suites Elgin Hotel

Frequently asked questions

Is Candlewood Suites Elgin by IHG pet-friendly?

Yes, Candlewood Suites Elgin by IHG allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Candlewood Suites Elgin by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites Elgin by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Elgin by IHG?

Check-out is at noon.

Where is Candlewood Suites Elgin by IHG located?

Situated in Elgin, this hotel is within 2 mi (3 km) of Presence Health, Sherman Hospital, and Advocate Sherman Hospital. Randall Oaks Golf Club and AMITA Health Saint Joseph Hospital Elgin are also within 6 mi (10 km).

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Candlewood Suites Elgin by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 173 out of 354 reviews
Rating 8 - Good. 114 out of 354 reviews
Rating 6 - Okay. 42 out of 354 reviews
Rating 4 - Poor. 14 out of 354 reviews
Rating 2 - Terrible. 11 out of 354 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Excellent fitness & laundry room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Modern decor and plenty of amenities. Next time I’m in town this is where I’ll be staying.
Stayed 1 night in Nov 2024

10/10 Excellent

JOSEPH

Liked: Staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Afraz and Alfred were amazingly kind, considerate, and accomodating. This specific hotel is my go to hotel every time i come into town because of the staff, the cleanliness, and the overall location.
Stayed 1 night in Oct 2024

10/10 Excellent

Damen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

Nice friendly clean and quiet place to stay
Stayed 5 nights in May 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a modern look, but still feels cozy. Our room was large and comfortable. The fitness center & laundry were clean. I liked that you need to use your room key to access the building after 11 pm.
Stayed 2 nights in Oct 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Jun 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The room was very quiet and comfortable.
Stayed 1 night in Sep 2023

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and pillows!!! The room was very nice and quiet. The renovations were fantastic and I look forward to my next stay with you!
Stayed 1 night in Apr 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elgin Candlewood Suites

Comfortable bedding and furnishings. Pleasant and efficient staff, could have had the parking lot better plowed. Overall, a wonderful weekend stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean unit and nice having a refrigerator and microwave. Cozy bed with lots of pillows. I would stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10
Stayed 2 nights in Nov 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Okay for a night.

The stay was alright, check in was easy, check out they went and reviewed our room before they checked us out, which I have never experienced before. There was a blinking green smoke detector right over the bed, which was intensely irritating, but otherwise fine for a place to rest before driving on in the morning. The location was a little off the path in what appeared to be a commercial park.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

There's a leak behind the toilet.
Stayed 2 nights in Sep 2024

6/10 Okay

Esther

Liked: Cleanliness, staff & service, amenities
We stay at a unit where apparently they host guests with pets. The room was clean but some things did not work well like the faucet in the kitchen sink and the AC unit was extremely noisy. We stay 3 nights and even though we let them know they did nothing about it.
Stayed 3 nights in Aug 2024

6/10 Okay

Missy

Liked: Cleanliness
AC barely worked/cooled. Minimal Hot water. Second time I’ve stayed here, won’t stay again.
Stayed 2 nights in Jun 2024

4/10 Poor

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Too many other choices nearby

The hotel is “under renovation”, which has been going on for 3 years. The bed is blown out, a literal pit on one side, causing the person to be stuck in one position. Every employee we have encountered has been phenomenal. The housekeeping staff do a great job.
Stayed 1 night in May 2022

4/10 Poor

Peter

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Got a call from someone while at work asking to hold for a manager. No thank you. Manager called back stating there was a burst pipe and they have to move my reservation to a double bed. I ordered a king suite. Got to the property and they had to call a manager then proceeded to tell me they were upgrading me to a King suite and then proceeded to argue that this was an upgrade. It wasn't. It was exactly what I originally ordered so more time wasted. Get to the room and had to kill at least 6 beetles.
Stayed 1 night in Oct 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly service from the front desk. I was there for my wedding weekend and my photographer and make up artist were coming in on Saturday. Staff was friendly and accomodating to them. Great service! Only downfall was I left an item behind in the room after checking out. I called the next day and they did not have it anymore in their lost an found :(
Stayed 2 nights in Oct 2022

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities
The wifi was out. No wifi for three days.
Stayed 2 nights in Jul 2023