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Best Western Plus Chicago Hillside

3.0 star property
Hotel in Hillside with a fitness center and a 24-hour business center

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Photo gallery for Best Western Plus Chicago Hillside

Lobby sitting area
Free toiletries, hair dryer, towels
Business center
1 bedroom, pillowtop beds, in-room safe, desk
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

MainStay Suites Chicago Hillside

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
6.4 out of 10, 1,004 reviews
MainStay Suites Chicago Hillside

About the neighborhood

Map
4400 Frontage Road, Hillside, IL, 60162

What's nearby

  • Elmhurst Hospital - Main Campus - 4 min drive - 3.3 miles
  • Drury Lane Theater - 5 min drive - 4.2 miles
  • Oakbrook Center Mall - 6 min drive - 4.6 miles
  • Brookfield Zoo - 9 min drive - 5.5 miles
  • Donald E. Stephens Convention Center - 14 min drive - 11.5 miles

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Ariston Restaurant - ‬18 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Baskin-Robbins - ‬3 min drive

About this property

Best Western Plus Chicago Hillside

Hotel near the airport
You can look forward to a bar, a gym, and a 24-hour business center at Best Western Plus Chicago Hillside. The on-site restaurant, Charlie's Restaurant, offers brunch, lunch, dinner, and light fare. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Breakfast (surcharge), a 24-hour front desk, and a billiards/pool table
  • A computer station, meeting rooms, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 238 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:00 AM for a fee: USD 2 to 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlie's Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Frequently asked questions

Is Best Western Plus Chicago Hillside pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Chicago Hillside?

Self parking is free at this property.

What time is check-in at Best Western Plus Chicago Hillside?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Best Western Plus Chicago Hillside?

Check-out is at 11:00 AM.

Where is Best Western Plus Chicago Hillside located?

Situated near the airport, this hotel is 2.5 mi (4.1 km) from Fresh Meadow Golf Club and within 6 mi (10 km) of Fresenius Medical Care at Elmhurst Memorial Hospital and Elmhurst Hospital - Main Campus. Hines Veterans Administration Hospital and Midwest Conference Center are also within 6 mi (10 km).

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Best Western Plus Chicago Hillside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 321 out of 1004 reviews
Rating 8 - Good. 335 out of 1004 reviews
Rating 6 - Okay. 171 out of 1004 reviews
Rating 4 - Poor. 85 out of 1004 reviews
Rating 2 - Terrible. 92 out of 1004 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Dawn

Nice people
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very polite and helpful, rooms were very clean and the bar was fantastic as always
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and friendly.
Stayed 1 night in Feb 2025

8/10 Good

Justiina

Liked: Cleanliness, staff & service, amenities
Room was good, bed was comfortable. Outlets were not all functional. Hallways were in poor shape - carpet heavily stained and uneven.
Stayed 1 night in May 2025

6/10 Okay

Latoia

Property needs grounds maintained. Facility is dated and needs outside work. Room needs some upgrades. Two out of the four staff members were welcoming, the other was on his phone with his leg propped up in the front desk area and the other didn't speak at all. Paying $200+ a night should include some sort of breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Terrionna

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My boys had a band competition so it was about 100+ of us.. we’d booked months ago.. so they knew we were coming with a large crown & still didn’t have enough staff for the buffet
Stayed 1 night in May 2025

8/10 Good

Amy

Liked: Staff & service, amenities, property conditions & facilities
Stay was good
Stayed 2 nights in Feb 2025

4/10 Poor

mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk made copy of my drivers license, asked why he stated that’s just what they do. Didn’t feel safe guest outside smoking weed. This location charge for breakfast
Stayed 2 nights in Apr 2025

4/10 Poor

Jerry

Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Vwry nice hotel
Stayed 1 night in Oct 2024

8/10 Good

Jeramie

Good lodging for the its price
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and staff were friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was Top Tier!!! Quiet room and very clean.
Stayed 3 nights in Dec 2024

6/10 Okay

Brandon

Disliked: Property conditions & facilities
This hotel needs help! It worked for what I needed it for, but if it were a vacation, hell no. Watch out for the huge pot hole when you enter. Someone mentioned it in another post, and I ended up hitting it. Lol
Stayed 2 nights in Mar 2025

6/10 Okay

Ada

Liked: Staff & service
Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good overall Stay, great Staff
Stayed 1 night in Jun 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, helpful staff

Every thing was great
Stayed 7 nights in Aug 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weight room
Stayed 1 night in Jan 2025

6/10 Okay

NANCEY

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean. Bed was ok but not great. Pillows were awful. One elevator bank for all rooms. Restaurant and lounge need facelifts - very dark and dreary. Breakfast menu is limited but cooked to order. Not cheap. Had a great mushroom Swiss burger with side salad that I took to my room. A ton of contractors during the day but gone by 5pm - good thing because before 5, they take up all parking spaces close to entrance.
Stayed 5 nights in Mar 2025

8/10 Good

Audrey Llewellyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. I did notice some mold around the lower portion of the cloth shower curtain. This seems to be an area not well targeted in two of the Best Westerns I recently visited. That aside, the hotel was sufficient. I would stay there again.

6/10 Okay

Veronica

Disliked: Cleanliness, amenities
Need upgrade
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy weekend stay

The stay was short but comfy, great place to get away for the weekend.
Stayed 1 night in Mar 2024

8/10 Good

Gerald

Nice
Stayed 1 night in Nov 2024