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Best Western Des Plaines/O’Hare

2.5 star property
Hotel in Des Plaines with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Des Plaines/O’Hare

Reception
Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Lobby
Free continental breakfast
Indoor pool
The Best Western Des Plaines Inn offers a practical airport-area stay with thoughtful touches. Guests enjoy continental breakfast, laundry facilities, and in-room WiFi. Visitors especially appreciate the attentive staff who make each stay memorable.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1231 Lee St, Des Plaines, IL, 60018

What's nearby

  • Allstate Arena - 4 min drive - 2.2 miles
  • Rivers Casino - 6 min drive - 4.4 miles
  • Fashion Outlets of Chicago - 7 min drive - 4.8 miles
  • Donald E. Stephens Convention Center - 7 min drive - 4.8 miles
  • Rosemont Theatre - 7 min drive - 5.0 miles

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Wendy's - ‬9 min walk

About this property

Best Western Des Plaines/O’Hare

Hotel near Donald E. Stephens Convention Center
Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Best Western Des Plaines/O’Hare. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, 1 meeting room, and luggage storage
  • Free newspapers, multilingual staff, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Frequently asked questions

Does Best Western Des Plaines/O’Hare have a pool?

Yes, this property has an indoor pool. The property will be renovating one of the pools from November 21 2024 to December 31 2025 (completion date subject to change).

Is Best Western Des Plaines/O’Hare pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Des Plaines/O’Hare?

Self parking is free at this property.

What time is check-in at Best Western Des Plaines/O’Hare?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Des Plaines/O’Hare?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Best Western Des Plaines/O’Hare located?

Situated near the airport, this hotel is 1.1 mi (1.8 km) from Lake Park and within 3 mi (5 km) of Allstate Arena and Advocate Lutheran General Hospital. Donald E. Stephens Convention Center and Rivers Casino are also within 6 mi (10 km). Des Plaines Station is 20 minutes by foot.

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Reviews

Best Western Des Plaines/O’Hare Reviews

7.4

Good

7.6

Cleanliness

7.4

Location

7.6

Staff & service

7.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 395 out of 1021 reviews
Rating 8 - Good. 242 out of 1021 reviews
Rating 6 - Okay. 166 out of 1021 reviews
Rating 4 - Poor. 76 out of 1021 reviews
Rating 2 - Terrible. 142 out of 1021 reviews

Reviews

8/10 Good

Patti

Liked: Cleanliness
For the price it was as expected. Close enough to the city for me.
Stayed 1 night in Aug 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything I expected.
Stayed 2 nights in Aug 2025

6/10 Okay

Ella

Disliked: Staff & service, property conditions & facilities
Good stay for something quick and easy. Though the room looked like it was not vaccumed very well. The shower had a few strands of hair. And the toilet wouldn't flush half the time. Breakfast was really good had a good variety. All the staff felt unwelcoming so to speak. But overall the stay was okay slept pretty good. Parking is also very limited and it was weird to manuever through the small space.
Stayed 1 night in Sep 2025

6/10 Okay

javier

Liked: Cleanliness
Disliked: Amenities
when i checked in the lady in the front gave me the room cards when i parked and tried to swipe the card the door didn't open i had to walk and drive back in the office and she had to activate them.Also in Expedia the only reason i picked the hotel because it lists the hotel has an inside Pool.In the morning we were ready to go in the pool and the lady said the pool was permanently closed. We were very upset for not staying in Hyatt hotel were we stayed a year ago they did have an inside pool.Experian should call Best Western hotel and make them remove the false advertisement in there home page
Stayed 1 night in Oct 2025

8/10 Good

Zakieh

Liked: Cleanliness, amenities, property conditions & facilities
Good stuff and service and location High recommend Comfortable room
Stayed 2 nights in Jun 2025

2/10 Terrible

Herman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one checked us in. Do not stay here
Stayed 1 night in Aug 2025

10/10 Excellent

darwin

Liked: Amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had low expectations but this is seriously the worst hotel I’ve stayed in, location is great, close to airport and different train stations. However, the hotel is in bad condition, horrible smell in the hallway and worse inside the room, the key card stopped working twice every single day, back door lock also stops working every afternoon. “Housekeeping” only means getting new towels and 1 out of the 3 trash cans emptied out. The staff is beyond unfriendly, 2 of them at the front desk barely spoke/understood English and the front desk rep from the mornings even though she speaks perfect English is BEYOND rude. Don’t waste your $, will definitely spend more money next time that ever consider this or other Best Western hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Shrestha

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in May 2025

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the manager kicked out a tourist visiting from canada and left me on the side of the road at 4am in Chicago , a city I have no idea about. I left one day early, the hotel smells, the staff sticks, save your $. my room stayed clogged and was the last to get cleaned despite booking a kings size master
Stayed 5 nights in Aug 2025

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for your buck just stayed one night seemed safe and good enough for a short night.staff was helpful and nice
Stayed 1 night in Apr 2025

6/10 Okay

Xavier

Liked: Amenities
The sheets where stains back door close to parking not working
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Amenities
Loved the beds and breakfast was good
Stayed 1 night in Dec 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not in good working order, I was told to fix the problem and no other room was available. I had to go to another hotel and was not given a refund for a room I never received.
Stayed 2 nights in Aug 2025

4/10 Poor

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was ok, found unknown red pill on the floor. TV difficult to work, it requires 2 remotes. Toilet must be flushed more than once for waste to go down completely. Front desk staff seemed incompetent, confusion charging correct credit card. Refused to give me a receipt said receipt would come from Expedia not them.
Stayed 1 night in Sep 2025

2/10 Terrible

Mauricio

Disliked: Staff & service, amenities, property conditions & facilities
For the beginning I booked 2 beds and the give me a king side bed , I asked for cover for the bed and first said we don’t have and in this point I was really upset and the lady in the front desk jus gime one cover don’t like be treated like was free I paid some good money
Stayed 1 night in Aug 2025

10/10 Excellent

Sameera Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Room is huge and bathroom was very neat.
Stayed 1 night in Apr 2025

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Had problems with the reservation and manager was incredibly rude. Would never want to stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

The pool didnt habe water the elevators was broke and the side hallways smelled vwry unpleasant the bed we was in was a king and slopped all to the middle all around bad experience
Stayed 1 night in Jun 2025

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love there service n complete breakfast was super clean ! Thank you
Stayed 1 night in Apr 2025

6/10 Okay

Abdul

Liked: Cleanliness
The cleanliness, and breakfast.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Adequate and cheap option for a one night business stay near O'Hare airport. Disappointed the pool was not available. Staff was friendly and the location was convenient for food options.
Stayed 1 night in Apr 2025

8/10 Good

Tomoki

Liked: Cleanliness, staff & service, property conditions & facilities
Close to ORD, convenient for transit overnight.
Stayed 1 night in Jan 2025

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