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Best Western Des Plaines/O’Hare

2.5 star property
Travelers unwind at this airport-adjacent hotel where an indoor pool, free newspapers, and fresh coffee in the lobby create a welcoming retreat

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Photo gallery for Best Western Des Plaines/O’Hare

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes - Best Western Des Plaines/O’Hare (Des Plaines)
Free continental breakfast - Best Western Des Plaines/O’Hare (Des Plaines)
Fitness facility - Best Western Des Plaines/O’Hare (Des Plaines)
Lobby - Best Western Des Plaines/O’Hare (Des Plaines)
Reception - Best Western Des Plaines/O’Hare (Des Plaines)
The Best Western Des Plaines Inn offers a practical airport-area stay with thoughtful touches. Guests enjoy continental breakfast, laundry facilities, and in-room WiFi. Visitors especially appreciate the attentive staff who make each stay memorable.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 15 of 15 rooms

Accessible King Room

  • Sleeps 3

King Room with Hot Tub

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

View all photos for 1 King Bed,Non-Smoking,Microwave and Refrigerator,Work Desk,Wi-Fi

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

1 King Bed,Non-Smoking,Microwave and Refrigerator,Work Desk,Wi-Fi

  • Sleeps 2

View all photos for Room 1 King Bed, Non-Smoking, Hot Tub, Microwave and Refrigerator, Wireless High-Speed Internet Access, D

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Room 1 King Bed, Non-Smoking, Hot Tub, Microwave and Refrigerator, Wireless High-Speed Internet Access, D

  • Sleeps 2

View all photos for 2 Queen Beds,Non-Smoking,Microwave and Refrigerator,Work Desk,Wi-Fi

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

2 Queen Beds,Non-Smoking,Microwave and Refrigerator,Work Desk,Wi-Fi

  • Sleeps 2

View all photos for Room 1 King Bed, Non-Smoking, Sofabed, Wireless High-Speed Internet Access, Desk, Coffee Maker, Hairdryer

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Room 1 King Bed, Non-Smoking, Sofabed, Wireless High-Speed Internet Access, Desk, Coffee Maker, Hairdryer

  • Sleeps 2

King Room

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 3

Two Queen Room

  • Sleeps 4

About the neighborhood

Located in Des Plaines, Best Western Des Plaines/O’Hare is near the airport and near a metro station. Frank Lloyd Wright Historic District and Frank Lloyd Wright Home and Studio are local landmarks, and some of the area's attractions include Parkway Bank Park Entertainment District and Kiddie Kingdom. The Dome at the Parkway Bank Sports Complex and Norridge Park District are also worth visiting. Visit our Des Plaines travel guide
Map
1231 Lee St, Des Plaines, IL, 60018

What's nearby

  • Wrigley Field
    Wrigley Field
    33 min drive - 16.6 miles
  • Arndt Park
    3 min drive - 1.1 miles
  • Lake Park
    3 min drive - 1.3 miles
  • Apache Park
    3 min drive - 1.3 miles
  • Donald E. Stephens Convention Center
    11 min drive - 5.3 miles

Getting around

  • Multi-Modal Facility Station
    5 min drive
  • Des Plaines Station
    20 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    15 min drive

Restaurants

  • McDonald's
    13 min walk
  • Brunch City Cafe
    18 min walk
  • Taco Bell
    14 min walk
  • Wendy's
    10 min walk
  • Beacon Tap
    5 min walk

About this property

Best Western Des Plaines/O’Hare

Hotel near Donald E. Stephens Convention Center
Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Best Western Des Plaines/O’Hare. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and a front-desk safe
  • A 24-hour front desk, multilingual staff, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Best Western Des Plaines/O’Hare pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Des Plaines/O’Hare?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Des Plaines/O’Hare?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Best Western Des Plaines/O’Hare located?

Situated near the airport, this hotel is 1.3 mi (2.1 km) from Lake Park and 2.2 mi (3.5 km) from Allstate Arena. Donald E. Stephens Convention Center and Advocate Lutheran General Hospital are also within 6 mi (10 km). Des Plaines Station is 20 minutes by foot.

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Reviews

Best Western Des Plaines/O’Hare Reviews

7.6

Good

7.6

Cleanliness

6.8

Amenities

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 422 out of 1015 reviews
Rating 8 - Good. 221 out of 1015 reviews
Rating 6 - Okay. 157 out of 1015 reviews
Rating 4 - Poor. 76 out of 1015 reviews
Rating 2 - Terrible. 139 out of 1015 reviews

Reviews

Verified

10/10 Excellent

Sady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location! Clean and nice staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Room was clean, breakfast was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, clean room, parking, going back next month
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Earnest

Liked: Cleanliness, property conditions & facilities
The room was great. Clean, warm, comfortable and the shower was AMAZING!!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities
Room was clean and spacious. When we arrived the heat was not on, so it was a bit chilly. The shower was nice and hot, bed comfortable. However, the walls are paper thin and you hear everything.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was courteous
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Was fine for the night room was clean and bed comfy. Only complaint is the tv was stuck on one channel , other than th👍👍
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect !Except the pool ( it was closed for maintenance) everything was good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New beds, freshly painted, nice and clean. I've been here before and I would go back. They need to get the pool refinished before spring.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, amenities
Front door staff are good , and the rooms are very clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, property conditions & facilities
Courteous staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vincent L

Liked: Cleanliness, property conditions & facilities
I read they had bad reviews, but I experienced a very clean room an excellent customer service I would definitely book again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, friendly, accommodating.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
We arrived 10am at the hotel since our flight got canceled. Given that the check in is at 2pm, the room was not available, however the girl at the front desk was super helpful to ask the cleaning service to deliver a room earlier for us. So they did after only 30min. She went above a beyond! Our familiy really appreciated that gesture. Im sorry I didnt get her name but please make sure to prise that on my behalf.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Zakieh

Liked: Cleanliness, amenities, property conditions & facilities
Good stuff and service and location High recommend Comfortable room
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Audrey

Liked: Staff & service
Disliked: Cleanliness, room comfort
There were limited breakfast options for gluten free and not many appetizing fresh options. Staff were friendly. The hotel lobby smells like smoke and so did most of the hotel. My room smelled like smoke most of the night. Additionally, the fridge did not work and there was hair and dirt in the bathroom. Parking was limited and was ok. Signs everywhere that parking was at your own risk was odd and felt unsafe.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay.

A clean, well maintained, and friendly hotel. The breakfast was a little disorganized but offered a variety of foods.
Stayed 2 nights in May 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for your buck just stayed one night seemed safe and good enough for a short night.staff was helpful and nice
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliably decent with complementary breakfast. Near the airport and not far from the Rosemont metro station. The pool has been out for years, but we go for the location and the feeling of safety and cleanliness.
Stayed 2 nights in Jul 2025