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The Emily Hotel

4.0 star property
Downtown Chicago's urban retreat places travelers near iconic landmarks, with a cozy firepit waiting after Willis Tower and Merchandise Mart adventures.

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Exterior detail - The Emily Hotel (Chicago)
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Reception - The Emily Hotel (Chicago)
Deluxe Room, 1 King Bed (Deluxe King) | Minibar, in-room safe, individually decorated, individually furnished - The Emily Hotel (Chicago)
Lobby sitting area - The Emily Hotel (Chicago)
The Emily Hotel in Chicago offers a sophisticated city base. Warm up by the firepit, visit the on-site cafe, or enjoy drinks at the bar. With outdoor entertainment space and high-speed WiFi, this United Center-adjacent hotel is perfect for both business and leisure visits.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

Deluxe Room, 2 Double Beds (Accessible Deluxe Double) | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Accessible Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Accessible Standard King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Deluxe Room, 2 Double Beds (Deluxe Double) | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds (Deluxe Double)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed (Deluxe King)

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Executive King)

Executive Suite, 1 King Bed (Executive King) | Minibar, in-room safe, individually decorated, individually furnished

Executive Suite, 1 King Bed (Executive King)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Loft Suite)

Superior Suite, 1 King Bed (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished

Superior Suite, 1 King Bed (Loft Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed (Standard King)

9.2 out of 10
Wonderful
(28 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Accessible Deluxe King)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed (Accessible Deluxe King)

  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, The Emily Hotel is in the entertainment district and near a metro station. Chicago Theatre and Art Institute of Chicago are cultural highlights, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Field Museum of Natural History and Griffin Museum of Science and Industry are not to be missed. Visit our Chicago travel guide
Map
311 North Morgan Street, Chicago, IL, 60607

What's nearby

  • Milwaukee Avenue
    Milwaukee Avenue
    6 min walk - 0.4 miles
  • Merchandise Mart
    Merchandise Mart
    18 min walk - 1.0 mile
  • Tri Taylor
    University of Illinois Chicago
    19 min walk - 1.0 mile
  • Chicago
    Willis Tower
    2 min drive - 0.9 miles
  • Union Park
    14 min walk - 0.8 miles

Getting around

  • Chicago Halsted Station
    4 min drive
  • Grand Station (Blue Line)
    9 min walk
  • Chicago Midway Airport (MDW)
    31 min drive

Restaurants

  • Federales Tacos & Tequila - Fulton Market
    3 min walk
  • Beatrix
    4 min walk
  • The Vig
    2 min walk
  • Punch Bowl Social
    4 min walk
  • The Aviary
    1 min walk

About this property

The Emily Hotel

Upscale hotel near United Center
Located close to Willis Tower, The Emily Hotel provides a firepit, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), valet parking (surcharge), and a banquet hall
  • Luggage storage, a 24-hour front desk, and meeting rooms
  • ATM/banking services, wedding services, and concierge services
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 159 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 82 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fora
  • Selva

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

Frequently asked questions

Is The Emily Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 82 per night. Limited spots are available.

What time is check-in at The Emily Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Emily Hotel?

Check-out is at 11:00 AM.

Where is The Emily Hotel located?

Located in Downtown Chicago, this hotel is within 2 mi (3 km) of Milwaukee Avenue, Chicago Riverwalk, and United Center. Michigan Avenue and Millennium Park are also within 2 mi (3 km). Grand Station (Blue Line) is 9 minutes by foot and Clinton Station (Green Line) is 12 minutes.

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Reviews

The Emily Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 965 out of 1320 reviews
Rating 8 - Good. 203 out of 1320 reviews
Rating 6 - Okay. 88 out of 1320 reviews
Rating 4 - Poor. 32 out of 1320 reviews
Rating 2 - Terrible. 32 out of 1320 reviews

Reviews

Verified

10/10 Excellent

Michael

Nice hotel Great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

melina

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great amenities and amazing location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Agatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all so warm and welcoming. My flight out was delayed so I was able to leave my luggage and take some time to explore the neighborhood some more and work in the lobby/lounge area. I will be staying here again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool, gorgeous hotel. The rooms offered a lot of amenities and had a fun industrial vibe. The bed was very comfortable, and we slept great! The staff was incredibly helpful. I would definitely stay at The Emily again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very stylish…hotel bar and food was great too. Staff was courteous and rooms were clean, we will stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aubrey

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff were nice. Good coffee shop
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the people were accommodating and very nice, and it was a great quiet stay!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, property conditions & facilities
room was clean, comfortable, & staff were kind and welcoming
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and the amenities great. Food was good both at the cafe and in the restaurant. Good location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

betsy

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is special. Great staff- awesome restaurant/bar. Location is perfect. This hotel is my destination every time I come to the city. Which is quite often.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NAHID SAEID

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was amazing staff was very accommodating for everything and very polite would definitely come again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Thao T

Liked: Cleanliness, amenities, property conditions & facilities
Great size room, comfortable bed, clean. Love how they have the sink outside of the bathroom. Great location. Few miywalk to the train.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the perfect size and was very clean. The bed was a little hard, but other than that we loved our stay!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great dinner at Fora before a very short walk to the new years eve event we were headed to and then came back for a great night's sleep in a very comfortable room! All the staff we interacted with were great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay for my birthday! Will definitely come back and recommend to others! Top notch service and rooms were beautiful and comfortable!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay! Staff are great and rooms present great value.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The hotel staff is very courteous and helpful, and the location is great!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tracie

Liked: Cleanliness, amenities, property conditions & facilities
Love staying at the Emily. Very helpful friendly Staff & ccool architecture. Also love the front Patio in Summer☀️
Stayed 1 night in Dec 2025
Verified

8/10 Good

Navjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a girls night out where we had access to bars and dining. Pricey for what you get, room was small, beds were comfy. Good for a night out downtown
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel with great amenities and fabulous location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, clean, comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff, clean and well appointed rooms.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful! Great staff and perfect location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff, well equipped gym.
Stayed 4 nights in Oct 2025