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ACME Hotel Chicago, Outset Collection by Hilton

3.5 star property
This urban retreat in Chicago balances modern style with Midwestern warmth, putting travelers within easy reach of downtown shopping and cultural attractions

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Photo gallery for ACME Hotel Chicago, Outset Collection by Hilton

Exterior - ACME Hotel Chicago, Outset Collection by Hilton (Chicago)
Lobby - ACME Hotel Chicago, Outset Collection by Hilton (Chicago)
Room, 1 Queen Bed (City View) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe - ACME Hotel Chicago, Outset Collection by Hilton (Chicago)
Reception - ACME Hotel Chicago, Outset Collection by Hilton (Chicago)
Cocktail bar - ACME Hotel Chicago, Outset Collection by Hilton (Chicago)
ACME Hotel Company in downtown Chicago offers a stylish base with practical amenities. Guests enjoy in-room WiFi, an on-site gym, and local insights from the concierge. The 24-hour business center ensures work flows smoothly, and shopping districts are just steps away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for 1 Queen Bed Non-Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

1 Queen Bed Non-Smoking

  • Sleeps 2

View all photos for 2 Queen Bed Non-Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

2 Queen Bed Non-Smoking

  • Sleeps 4

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed (City View)

Room, 1 Queen Bed (City View) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 Queen Bed (City View)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two Queen Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

View all photos for King Suite

Shower, rainfall showerhead, designer toiletries, hair dryer

King Suite

  • Sleeps 4

Queen Room With City View

  • Sleeps 2

View all photos for King Suite With Mobility Accessible Roll-in Shower

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 4

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Bed Suite

Shower, rainfall showerhead, designer toiletries, hair dryer

2 Queen Bed Suite

  • Sleeps 6

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

King Suite-Hearing Accessible

  • Sleeps 4

Queen Room-Hearing Accessible

  • Sleeps 2

About the neighborhood

Located near the beach, ACME Hotel Chicago, Outset Collection by Hilton is in Downtown Chicago, a walkable area in Chicago with great shopping. Travelers eager for a bit of culture can stop by Art Institute of Chicago, while those who have shopping on the agenda may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at McCormick Place or Wrigley Field. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with skydiving and ziplining. Guests appreciate the hotel's central location. Visit our Chicago travel guide
Map
15 East Ohio Street, Chicago, IL, 60611

What's nearby

  • State Street
    State Street
    1 min walk - 0.0 miles
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    3 min walk - 0.2 miles
  • Chicago Riverwalk
    Chicago Riverwalk
    8 min walk - 0.5 miles
  • John Hancock Centre, Chicago, Illinois, USA
    875 North Michigan Avenue
    11 min walk - 0.6 miles
  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    13 min walk - 0.7 miles

Getting around

  • Grand Station (Red Line)
    2 min walk
  • Millennium Station
    14 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    36 min drive

Restaurants

  • Eataly
    1 min walk
  • Bally's Casino
    1 min walk
  • Weber Grill Restaurant
    1 min walk
  • Chipotle Mexican Grill
    2 min walk
  • Shake Shack
    3 min walk

About this property

ACME Hotel Chicago, Outset Collection by Hilton

Boutique hotel near Michigan Avenue
Located close to 875 North Michigan Avenue and Millennium Park, ACME Hotel Chicago, Outset Collection by Hilton provides dry cleaning/laundry services, a bar, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Express check-out, luggage storage, and smoke-free premises
  • Concierge services, multilingual staff, and ATM/banking services
  • Tour/ticket assistance, 1 meeting room, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 130 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 46-inch HDTVs with streaming services and digital channels
  • LED light bulbs, cribs/infant beds, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 40 per night)

Food and drink

  • A bar/lounge

Restaurants on site

  • The Berkshire Room

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with digital channels
  • iPod dock
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 40 per night(10 ft away; open 24 hours)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ACME Chicago
ACME Chicago Hotel
ACME Company Chicago
ACME Hotel
ACME Hotel Chicago
ACME Hotel Company
ACME Hotel Company Chicago
Chicago ACME Hotel
Chicago Hotel ACME
Hotel ACME Chicago
ACME Hotel Company Hotel
ACME Hotel Company Chicago
ACME Hotel Company Hotel Chicago

Frequently asked questions

Is ACME Hotel Chicago, Outset Collection by Hilton pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Onsite parking is available at the property.

What time is check-in at ACME Hotel Chicago, Outset Collection by Hilton?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ACME Hotel Chicago, Outset Collection by Hilton?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is ACME Hotel Chicago, Outset Collection by Hilton located?

Located in Downtown Chicago, this boutique hotel is within a 15-minute walk of Michigan Avenue, 875 North Michigan Avenue, and Millennium Park. Art Institute of Chicago and Navy Pier are also within 1 mi (2 km). Grand Station (Red Line) is only a 2-minute walk and Chicago Station (Red Line) is 6 minutes.

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Reviews

ACME Hotel Chicago, Outset Collection by Hilton Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1329 out of 2022 reviews
Rating 8 - Good. 430 out of 2022 reviews
Rating 6 - Okay. 159 out of 2022 reviews
Rating 4 - Poor. 58 out of 2022 reviews
Rating 2 - Terrible. 46 out of 2022 reviews

Reviews

Verified

8/10 Good

ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location , cleamn room, friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Staff was awesome and property was clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness
Excellent location for shops,restaurants and casino.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acme is my favorite hotel to stay in in Chicago! Nice and dark, not too noisy, lots to do within the building, close to everything!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very friendly, and the room was very comfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Izabelle

Great service
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful
Stayed 1 night in Mar 2026
Verified

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
quic easy nice stay, nothing fancy, good value for price, great location, quite! nice robe!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and super comfortable beds. Centrally located for easy city exploring.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, simple accommodations. Bed was really comfy, pillows were great. Lighting and style in the room was fun. Great location. Would stay again!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Drinks at bar strong. Perfect area for walking to attractions. Only downside is while the room was nice and trendy vibe it was SMALL and view non existent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place to stay friendly and helpful staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff was great. Welcoming environment
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jonelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture was fantastic! Rooms were clean. Quiet place. Microwave and fridges work good. Staff helpful and friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Enjoyed the booth table in the room for late night snacks. Excellent location within walking distance to a variety of bars and restaurants.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!! Rooms are amazing. This is my 4th stay and won’t be my last.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near Eataly and Michigan Ave, as well as to the CTA station. Comfortable room. Appreciated that they let us check in early.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Love the location, room, staff, and bar.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Joshua James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff! Great location. Hotel though is literally falling apart and rooms could use a refresh, especially the mattress and bathroom. Very old! Not sure if it’s legal to have
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, staff was friendly, room was clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was very nice, room clean and very nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Elven

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! When I needed extra towels they were at my room quickly. There’s parking next-door for $40 but no In-N-Out privileges.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Great hotel, friendly, clean, and beautiful to stay in. Desk receptionist was the best!!!! Will stay there again when in town
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Norise

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was very nice.
Stayed 1 night in Nov 2025