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voco Chiayi by IHG

4.5 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

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Photo gallery for voco Chiayi by IHG

Indoor pool
Bar (on property)
Bar (on property)
Exterior
Presidential Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible | Bathroom | Rainfall showerhead, free toiletries, hair dryer, slippers

Premium Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, Multiple Beds (Kids Theme)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Japanese)

Suite (Japanese) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Japanese)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Room, Multiple Beds

Grand Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub | Bathroom | Rainfall showerhead, free toiletries, hair dryer, slippers

Premium Room, Multiple Beds, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083

What's nearby

  • Art Site of Chiayi Railway Warehouse - 5 min walk - 0.3 miles
  • Wenhua Road Night Market - 15 min walk - 0.8 miles
  • Alishan Forest Railway Garage Park - 18 min walk - 1.0 mile
  • Jia-Le-Fu Tourism Night Market - 18 min walk - 1.0 mile
  • Kuai Yi Forest Village - 2 min drive - 1.3 miles

Getting around

  • Chiayi Station - 8 min walk
  • Chiayi (CYI) - 12 min drive

Restaurants

  • ‪50嵐 - ‬6 min walk
  • ‪嘉義車頭火雞肉飯 - ‬8 min walk
  • ‪涼麵四味果汁友愛店 - ‬6 min walk
  • ‪21世紀風味館 - ‬4 min walk
  • ‪石二鍋 - ‬5 min walk

About this property

voco Chiayi by IHG

Luxury hotel near Wenhua Road Night Market
Take advantage of designer stores on site, a coffee shop/cafe, and dry cleaning/laundry services at voco Chiayi by IHG. Be sure to enjoy a meal at the two on-site restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), train station pick-up service, and an electric car charging station
  • Smoke-free premises, a reception hall, and meeting rooms
Room features
All 369 rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with rainfall showers and toilets with electronic bidets
  • 55-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, limited housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 10:00 PM
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Designer stores
  • Free children's club
  • Indoor pool

Family friendly

  • Free children's club
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • Built in 2024
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from May 8 2025 to May 15 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 977 for adults and TWD 733 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

voco Chiayi by IHG Hotel
voco Chiayi an IHG Hotel
voco Chiayi by IHG Chiayi City
voco Chiayi by IHG Hotel Chiayi City

Frequently asked questions

Does voco Chiayi by IHG have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from May 8 2025 to May 15 2025 (completion date subject to change).

Is voco Chiayi by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at voco Chiayi by IHG?

Self parking is free at this property.

What time is check-in at voco Chiayi by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at voco Chiayi by IHG?

Check-out is at 11:00 AM.

Where is voco Chiayi by IHG located?

Located in West District, this luxury hotel is within 1 mi (2 km) of Taiwan Hinoki Museum and Wenhua Road Night Market. Art Site of Chiayi Railway Warehouse and Chiayi Cultural and Creative Industries Park are also within 10 minutes. Chiayi Station is 8 minutes by foot and Chiayi Beimen Station is 27 minutes.

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voco Chiayi by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 97 reviews
Rating 8 - Good. 21 out of 97 reviews
Rating 6 - Okay. 7 out of 97 reviews
Rating 4 - Poor. 4 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, new hotel

8/10 Good

KA FAI

Liked: Cleanliness, staff & service, amenities
Service is good. Provide shuttle service to train station will be welcomed by the guests.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Excellent facility in a quiet neighborhood
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are clean and good, and the staff is very nice. It was a pleasant stay. My issue was the location (on the edge of town), and access to transportation and good dinning and bars was very limited. Hotel dinning and bar prices are significantly higher than non-hotel establishments, so the lack of options near by was frustrating. The hotel is probably great for families and large groups (it has a great kids playroom next to the gym), but it was not good for solo and adventurous traveling.
Stayed 2 nights in Mar 2025

10/10 Excellent

Xue

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be better.

本評論沒有提及特定的價格或房價，也沒有使用不雅文字，也沒有提供個人資訊，請勿再退 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定 The hotel has friendly staffs. But, the Foods quality, parking facilities and the standard operation procedures of the working flows and guidelines are required to be improved as soon as possible. It’s still on the way to be better.
Stayed 1 night in Apr 2024

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be better.

本評論沒有提及特定的價格或房價，也沒有使用不雅文字，也沒有提供個人資訊，請勿再退 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定 The positive feedback is the property has friendly staffs. But, the F&B quality, parking facilities and the standard operation prucedures of the working flows and guidelines are required to be improved as soon as possible. It’s still on the way to be better.
Stayed 1 night in Apr 2024

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be the VOCO.

還在成為VOCO的路上 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定，但員工依舊友善 The one positive feedback is the property has friendly staffs. But, the F&B quality, parking facilities and the SOP of the working flows and guidelines are required to be improved ASAP. It’s still on the way to be the VOCO.
Stayed 1 night in Apr 2024

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be the VOCO.

還在成為VOCO的路上 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定，但員工依舊友善 The one positive feedback is the property has a group friendly staffs. But, the F&B quality, parking facilities and the S.O.P of the working flows and guidelines are required to be improved ASAP. It’s still on the way to be the VOCO.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
It is unacceptable to see "China Taiwan" in the order information.
Stayed 2 nights in Apr 2024

8/10 Good

seiji

Stayed 1 night in Apr 2025

8/10 Good

YATING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
還是希望能提供基本備品
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Wen-hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Han-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

LIPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新飯店就是讚

乾淨又漂亮，停車方便，服務很好，會再回來
Stayed 1 night in Feb 2025

10/10 Excellent

HSIN YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

liu

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

SHIHKAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tzu yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025