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voco Chiayi by IHG

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Daily buffet breakfast for a fee - voco Chiayi by IHG (Chiayi City)
Indoor pool - voco Chiayi by IHG (Chiayi City)
Bar (on property) - voco Chiayi by IHG (Chiayi City)
Exterior - voco Chiayi by IHG (Chiayi City)
Bar (on property) - voco Chiayi by IHG (Chiayi City)
Luxury
4.5 star property
9.2

Wonderful

Luxury tower in central Chiayi

A glass-floored observation deck on the 32nd floor offers thrilling views with a stylish bar. Families enjoy the kids' playroom next to the fitness center. Mornings feature self-service breakfast in a peaceful setting before exploring nearby attractions.

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed (Japanese)

A modern dining area with a wooden table and four chairs, a tray with teapots, and a large window with sheer curtains.

Suite, 1 Twin Bed (Japanese)

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Kids Theme)

A modern bathroom with a bathtub, a sink with a mirror, and a towel rack.

Suite, Multiple Beds (Kids Theme)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • City view
  • 169 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Pet Friendly)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds (Pet Friendly)

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Room, Multiple Beds (Sleeper Sofa)

Grand Room, Multiple Beds (Sleeper Sofa) | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds (Sleeper Sofa)

  • City view
  • 50 sq m
  • Sleeps 5
  • 2 King Beds

About the neighborhood

Located in West District, a neighborhood in Chiayi City, voco Chiayi by IHG is near a train station. Taiwan Hinoki Museum and Art Site of Chiayi Railway Warehouse are cultural highlights, and some of the area's landmarks include Beigang Chao-Tian Temple and Chiayi Cultural and Creative Industries Park. Cultural Affairs Bureau, Chiayi City and Tropic of Cancer Solar Exploration Center are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Chiayi City travel guide
Map
No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083

What's nearby

  • Taiwan Hinoki Museum
    17 min walk - 1.0 mile
  • Chiayi Cultural and Creative Industries Park
    4 min drive - 1.2 miles
  • Jia-Le-Fu Tourism Night Market
    5 min drive - 1.5 miles
  • Art Site of Chiayi Railway Warehouse
    5 min drive - 1.5 miles
  • Chiayi Art Museum
    5 min drive - 1.7 miles

Getting around

  • Chiayi Station
    10 min drive
  • Chiayi (CYI)
    13 min drive

Restaurants

  • 臺灣第一家鹽酥雞
    14 min walk
  • 川野風華日式料理
    8 min walk
  • 大胖林
    16 min walk
  • 肯德基KFC
    15 min walk
  • 阿里山火雞肉飯
    10 min walk

About this property

voco Chiayi by IHG

Luxury hotel located in West District
Take advantage of designer stores on site, a coffee shop/cafe, and dry cleaning/laundry services at voco Chiayi by IHG. Be sure to enjoy a meal at the two on-site restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and smoke-free premises
  • A reception hall, meeting rooms, and luggage storage
Room features
All 369 rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with toilets with electronic bidets and free toiletries
  • 55-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, limited housekeeping, and desks

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  • Parking included
  • Free WiFi
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9.0 out of 10, Wonderful, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Designer stores
  • Free children's club
  • Indoor pool

Family friendly

  • Free children's club
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • Built in 2024
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 977 for adults and TWD 733 for children
  • Pet deposit: TWD 3000 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

voco Chiayi by IHG Hotel
voco Chiayi an IHG Hotel
voco Chiayi by IHG Chiayi City
voco Chiayi by IHG Hotel Chiayi City

Frequently asked questions

Does voco Chiayi by IHG have a pool?

Yes, this property has an indoor pool.

Is voco Chiayi by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of TWD 3000 per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at voco Chiayi by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at voco Chiayi by IHG?

Check-out is at 11:00 AM.

Where is voco Chiayi by IHG located?

Located in West District, this luxury hotel is within 2 mi (3 km) of Taiwan Hinoki Museum, Art Site of Chiayi Railway Warehouse, and Jia-Le-Fu Tourism Night Market. Taiwan Tile Museum and Chiayi Cultural and Creative Industries Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

voco Chiayi by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 110 out of 160 reviews
Rating 8 - Good. 34 out of 160 reviews
Rating 6 - Okay. 10 out of 160 reviews
Rating 4 - Poor. 5 out of 160 reviews
Rating 2 - Terrible. 1 out of 160 reviews

Reviews

Verified

10/10 Excellent

Elaine ILi

Liked: Cleanliness, staff & service, amenities
Clean room, nice staffs.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, new hotel
Verified

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make us feel welcome
Stayed 5 nights in Jun 2025
Verified

8/10 Good

KA FAI

Liked: Cleanliness, staff & service, amenities
Service is good. Provide shuttle service to train station will be welcomed by the guests.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are clean and good, and the staff is very nice. It was a pleasant stay. My issue was the location (on the edge of town), and access to transportation and good dinning and bars was very limited. Hotel dinning and bar prices are significantly higher than non-hotel establishments, so the lack of options near by was frustrating. The hotel is probably great for families and large groups (it has a great kids playroom next to the gym), but it was not good for solo and adventurous traveling.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be better.

本評論沒有提及特定的價格或房價，也沒有使用不雅文字，也沒有提供個人資訊，請勿再退 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定 The hotel has friendly staffs. But, the Foods quality, parking facilities and the standard operation procedures of the working flows and guidelines are required to be improved as soon as possible. It’s still on the way to be better.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be better.

本評論沒有提及特定的價格或房價，也沒有使用不雅文字，也沒有提供個人資訊，請勿再退 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定 The positive feedback is the property has friendly staffs. But, the F&B quality, parking facilities and the standard operation prucedures of the working flows and guidelines are required to be improved as soon as possible. It’s still on the way to be better.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be the VOCO.

還在成為VOCO的路上 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定，但員工依舊友善 The one positive feedback is the property has friendly staffs. But, the F&B quality, parking facilities and the SOP of the working flows and guidelines are required to be improved ASAP. It’s still on the way to be the VOCO.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be the VOCO.

還在成為VOCO的路上 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定，但員工依舊友善 The one positive feedback is the property has a group friendly staffs. But, the F&B quality, parking facilities and the S.O.P of the working flows and guidelines are required to be improved ASAP. It’s still on the way to be the VOCO.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Togn Ho

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice property. Pool required a swimming cap which was an odd requirement.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

shuchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and food
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tzu-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable hotel with chill atmosphere.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

YU HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is so nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chih Hung

Liked: Cleanliness, staff & service, amenities
GOOD
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Excellent facility in a quiet neighborhood
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Wan jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025
Verified

10/10 Excellent

Xue

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service
Can found other people’s earning in bathroom, very strange on housekeeping. Water is not provided in the room very inconvenient
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
It is unacceptable to see "China Taiwan" in the order information.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Normen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dieses Hotel war eines der besten Hotels, was ich je besucht habe. Die Zimmer sind modern und alles ist auf neuestem Stand. Aber besonders herausragend war das Personal. Sie boten stets Hilfe an bei der Planung von Trips vom und zum Hotel. Dies hat meine Reise noch besser gemacht.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

TE LIANG

Liked: Cleanliness, staff & service, amenities
停車方便，櫃檯員工親切，還有提供入住禮(小包裝老楊方塊酥)，客房乾淨明亮舒適。飯店七樓有游泳池及溫水SPA區，但是更衣室內只有兩個淋浴間，頗不方便。另外，飯店沒有提供自助洗衣設施，不利長期住宿商務客運用。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Iling

Liked: Cleanliness, staff & service, amenities
服務很好
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wai Fun

Liked: Cleanliness, staff & service, amenities
IHG品牌旗下酒店，不過不失，沒有驚喜，整體乾淨，員工有禮貌。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hsinnan

Liked: Cleanliness, staff & service, amenities
乾淨的客房/服務親切/設施新/好吃的自助餐
Stayed 1 night in Jan 2026