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South Urban Hotel

3.5 star property
Elevate your stay in style with modern amenities like fast WiFi and on-site dining options at your fingertips.

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Photo gallery for South Urban Hotel

Garden - South Urban Hotel (Chiayi City)
Interior entrance - South Urban Hotel (Chiayi City)
Interior - South Urban Hotel (Chiayi City)
Lobby - South Urban Hotel (Chiayi City)
Interior entrance - South Urban Hotel (Chiayi City)
In the heart of East District, South Urban Hotel offers a vibrant retreat with a coffee shop, business center, and restaurant. Enjoy in-room WiFi and unwind by the seasonal outdoor pool or grab a snack from the vending machine. With 24-hour front desk service and luggage storage, this hotel provides convenience for travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, and a large window.

Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

A hotel room with a large bed, a desk with a chair, a television, and a fruit plate on the side table.

Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Quadruple Room

In-room safe, desk, laptop workspace, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin

In-room safe, desk, laptop workspace, free WiFi

Standard Twin

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Chiayi City, South Urban Hotel is in the city center. Chiayi Old Prision Museum and Chiayi City Historical Relic Museum are cultural highlights, and some of the area's landmarks include Chenghuang Temple and Chiayi Eiffel Tower Replica. Chiayi Botanical Garden and Cultural Affairs Bureau, Chiayi City are also worth visiting. Visit our Chiayi City travel guide
Map
No. 65 Gongming Road, East District, Chiayi City, 600013

What's nearby

  • Alishan Natinal Scenic Area, Alishan Forest Railway, Taiwan; Shutterstock ID 783034810; purchase_order: SF 06557000; job: ; client: ; other:
    Alishan Forest Railway Garage Park
    12 min walk - 0.7 miles
  • ChiayiCity_HinokiVillage_553248635185423276_21
    Hinoki Village
    12 min walk - 0.7 miles
  • ChiayiCity_WenhuaRoadNightMarket_553248621564732286_19
    Wenhua Road Night Market
    12 min walk - 0.7 miles
  • Chiayi Cultural Park
    11 min walk - 0.6 miles
  • Kuai Yi Forest Village
    12 min walk - 0.7 miles

Getting around

  • Chiayi Beimen Station
    14 min walk
  • Chiayi (CYI)
    19 min drive

Restaurants

  • 楊記牛肉麵
    3 min walk
  • 可口火雞肉飯
    2 min walk
  • 八方雲集嘉義公明店
    2 min walk
  • 50嵐
    4 min walk
  • 東門雞肉飯
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TWD 380 for adults and TWD 250 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Ecotours
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 380 for adults and TWD 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Property Registration Number 嘉義市旅館097號

We should mention

The seasonal pool will be open from April to December
Pool access available from 3:00 PM to 7:00 PM

Frequently asked questions

Does South Urban Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 3:00 PM–7:00 PM.

Is South Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

South Urban Hotel doesn't offer parking.

What time is check-in at South Urban Hotel ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at South Urban Hotel ?

Check-out is at 11 AM.

Where is South Urban Hotel located?

Located in East District, this hotel is within a 15-minute walk of Hsinchu Cheng Huang Temple and Wenhua Road Night Market. Chiayi Park and Chenghuang Temple are also within 10 minutes. Chiayi Beimen Station is 14 minutes by foot and Chiayi Station is 24 minutes.

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Reviews

South Urban Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 412 out of 800 reviews
Rating 8 - Good. 297 out of 800 reviews
Rating 6 - Okay. 65 out of 800 reviews
Rating 4 - Poor. 17 out of 800 reviews
Rating 2 - Terrible. 9 out of 800 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay! Friendly staff, comfortable room, nice view! The pool was lovely as well!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Siyuan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely nice!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Iikka

Liked: Cleanliness, staff & service, amenities
Clean and modern rooms
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hsin-Chieh

Liked: Cleanliness, staff & service, amenities
Good arrangement
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and looks new, bed is so good to sleep, the pool is so small meant for kids, breakfast buffet is nice, every dish is so delicious but western options are limited, overall the experience was good
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and common areas are very modern, comfortable, and clean.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ming chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean and the staffs are very friendly. The surrounding area are very quiet. We will come back to stay when we travel again to 嘉義。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

YANCHI

Liked: Amenities, property conditions & facilities
Staff are courteous and helpful. Dropped my credit card and some cash in hotel lobby. They were picked up and returned to me when I checked out next morning. Very much appreciated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy hotel stayers

south urban hotel provided everything that we needed - spacious, beautiful, and clean rooms, as well as a breakfast buffet and easy access to the city of chiayi. thank you so much!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay

Very comfortable, Western-style hotel on the east side of Chiayi. On-site restaurant providing meals as well as a breakfast buffet. Staff is very friendly, and there's enough English spoken to communicate your needs and critical information. I appreciate they are able and willing to order taxi service and can indicate whether you prefer to pay by cash or credit card. Rooms are very comfortable. Mostly local language television stations but a few English stations for movies and news. Would definitely stay here again!
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

CHI HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy room!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CHENG MU

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gako

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

JIH-HUI

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Jan 2026
Verified

6/10 Okay

LIHSUAN

Liked: Cleanliness, staff & service
Room layout not ideal, bed right at the entrance. No full-length mirror in the whole room. Long queue for breakfast, had to give up.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Yaling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LC

comfortable
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Verified traveler

checl in and check out time is not flexibel
Stayed 1 night in Jan 2025
Verified

8/10 Good

昀真

Liked: Cleanliness, staff & service, property conditions & facilities
住過很多次了，但這次覺得沐浴的水變小了，走廊隔音有時不太好，但大致還可以。早餐則是一如往常的不好吃，中式料理偏多，西式較少，口味也普通，不值得加早餐。
Stayed 1 night in Mar 2026
Verified

8/10 Good

Yu Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很新很乾淨，床很舒適，燈光明亮，位置方便，步行至文化路夜市約15分鐘。唯一美中不足的是本次入住的房間鄰近電梯，隔音稍差。又適逢泳池季節性關閉，未能體驗一番，有點可惜。其他都很棒。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

PEICHEN

Liked: Cleanliness, staff & service, property conditions & facilities
房間空間足夠，有浴缸很棒！ 提供免費停車，對面有ubike租借站，非常方便。停車位無保留位置，採先到先停。若無車位，飯店有提供指定路段停車和代繳停車費。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, amenities
服務人員很用心 服務細膩 大推
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kuangchi

Liked: Cleanliness, staff & service, amenities
房間乾淨、員工友善
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yihua

Liked: Cleanliness, staff & service, amenities
客房乾淨，尤其浴室裝潢格調很好，早餐也不錯
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, amenities
客室は清潔です。スタッフはフロント、清掃、朝食会場といずれも親切でした。 部屋の電気が多く、明るくて使いやすかったです。 また、バスタブもありゆっくりできました。、
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wei-Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐很多現做菜色，不是冷凍食品，選項還算多。客房乾淨整潔。非假日時地下停車場不會很滿。
Stayed 3 nights in Jan 2026