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Cross Chiang Mai Riverside

5.0 star property
Riverfront hotel with a full-service spa and free valet parking

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Photo gallery for Cross Chiang Mai Riverside

Bar (on property)
Lobby
Pool Suite | Terrace/patio
Suite, Garden View | Minibar, in-room safe, desk, laptop workspace
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Free WiFi
  • Room service

Room options

View all photos for Grand Suite River View

Minibar, in-room safe, desk, laptop workspace

Grand Suite River View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Suite

Pool Suite | Minibar, in-room safe, desk, laptop workspace

Pool Suite

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 178 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, River View

Suite, River View | Minibar, in-room safe, desk, laptop workspace

Suite, River View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View | Minibar, in-room safe, desk, laptop workspace

Suite, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
369/1 Charoenraj Road, Wat Ket, Muang, Chiang Mai, 50000

What's nearby

  • Warorot Market - 4 min drive - 1.2 miles
  • Central Festival Chiangmai - 4 min drive - 1.8 miles
  • Tha Phae Gate - 5 min drive - 2.1 miles
  • Chiang Mai Rajabhat University - 5 min drive - 2.4 miles
  • Chiang Mai Night Bazaar - 6 min drive - 1.9 miles

Getting around

  • Chiang Mai Railway Station - 9 min drive
  • Chiang Mai Intl. Airport (CNX) - 24 min drive

Restaurants

  • ‪ข้าวซอยเสมอใจ - ‬4 min walk
  • ‪ข้าวซอยลําดวน ฟ้าฮ่าม - ‬1 min walk
  • ‪หมูกระทะฟ้าฮ่าม - ‬3 min walk
  • ‪เขยเจียงใหม่ - ‬2 min walk
  • ‪Maepan Seafood - ‬8 min walk

About this property

Cross Chiang Mai Riverside

Luxury hotel near Tha Phae Gate
Near Warorot Market and Central Festival Chiangmai, Cross Chiang Mai Riverside provides a poolside bar, a terrace, and a garden. Indulge in a massage, aromatherapy, and a body treatment at the onsite spa. The on-site international cuisine restaurant, Oxygen, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like kayaking. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • English breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), free newspapers, and an elevator
Room features
All guestrooms at Cross Chiang Mai Riverside boast comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; THB 900 for adults and THB 450 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Oxygen

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Mandatory gala dinner fees are included in the room rate for 2 guests on November 1, December 25, and December 31, valid for food only; fees apply for beverages. The posted Gala Dinner fees apply to extra guests only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 2500.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Gala Dinner on November 15 per adult: THB 3500
  • Gala Dinner on November 15 per child: THB 1750 (from 4 to 12 years old)
  • Gala Dinner on November 05 per adult: THB 3500
  • Gala Dinner on November 05 per child: THB 1750 (from 4 to 12)

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately THB 900 for adults and THB 450 for children
  • Airport shuttle fee: THB 900 per vehicle (one-way)
  • Rollaway bed fee: THB 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 56/2566

We should mention

Pool access available from 7 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

X2 Riverside Resort
X2 Chiang Mai Riverside
X2 Riverside
X2 Chiang Mai Riverside Resort
Cross Chiang Mai Riverside Hotel
Cross Chiang Mai Riverside Chiang Mai
Cross Chiang Mai Riverside Hotel Chiang Mai
Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside)

Frequently asked questions

Does Cross Chiang Mai Riverside have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM–8 PM.

Is Cross Chiang Mai Riverside pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cross Chiang Mai Riverside?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Cross Chiang Mai Riverside?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cross Chiang Mai Riverside?

Check-out is at 11 AM.

Does Cross Chiang Mai Riverside provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7 AM–11 PM on request. A fee of THB 900 per vehicle applies.

Where is Cross Chiang Mai Riverside located?

Located in Wat Ket, this luxury hotel is within 1 mi (2 km) of Mae Ping River and Warorot Market. Chiang Mai Night Bazaar and Tha Phae Gate are also within 2 mi (3 km).

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Cross Chiang Mai Riverside Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 58 out of 82 reviews
Rating 8 - Good. 20 out of 82 reviews
Rating 6 - Okay. 4 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay, the room and facilities were excellent. the best thing about the hotel are the staff who were brilliant from start to finish.
Stayed 3 nights in Mar 2023

10/10 Excellent

Jillian E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only 1 night here (our last in Chiang Mai and of our trip to Thailand ) and could not be more pleased with the quiet, clean, peaceful setting. The roof top pool is beautiful with lovely sunset views and the staff were quite friendly and helpful. Would stay again for sure and did not want to leave !
Stayed 1 night in Dec 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are the best! Everyone was so friendly and helpful,especially Poppy. She was above and beyond helping a stranger new to Chiang Mai and to Thailand. The people here make all the difference in a great stay.
Stayed 7 nights in Oct 2023

8/10 Good

Weiqiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is closer to Central Festival Shopping centre, which I think it is very popular for local and international travellers. The breakfast is good. it is mordern signed hotel, only around 30 rooms but each room faces the river. It is great experience.

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main downside is that the traffic outside prevents walking into the old city or night market. This is a major disadvantage. Also many of the day trips outside the city will not pickup at the hotel. The staff of the hotel were wonderful
Stayed 4 nights in Nov 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is architecturally striking, but the same level of thought should have gone into the rooms, where furniture is sparse and closet space is minimal. The staff is all lovely, but inexperienced (especially in the restaurant) and most of them speak little English. All in all thought we had a lovely stay.
Stayed 7 nights in Feb 2023

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the best hotels in northern Thailand.

What a fantastic breakfast. One of a kind! The service was extraordinary and help was there instantly. This hotel didn’t have a lot of rooms so it felt so calm and clean. So if you love to be surprised by good food or standard, well here you go! Enjoy.
Stayed 2 nights in May 2023

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Stayed 2 nights in Nov 2024

6/10 Okay

Kuan

Stayed 1 night in Mar 2024

10/10 Excellent

jaewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아이랑 함께하는 여행이였는데 불편한점 없이 잘 머물다가가요! 조식도 너무 깔끔하고 메뉴도 다양해서 좋았고! 번화가가 아니라 조용하게 쉴수있어 오히려 더 좋았어요.
Stayed 2 nights in Nov 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Chunyang

Liked: Cleanliness, staff & service, property conditions & facilities
整個飯店建築很漂亮，服務算中上，早餐是大亮點！泳池很漂亮，但內裝偏俗氣。 飯店的建築和空間設計真的很美，復古磚瓦設計，而且是完全無障礙的設計，很貼心。 其中有一天早餐因為餐廳有活動，所以在中庭吃，飯店還請人來現場演唱，真的很會營造氣氛。 早餐絕對是這間飯店大加分的地方，可以任點想吃的，而且每一道都還不錯，西式餐點比泰式的做得好，所以連住兩晚也不會覺得早餐沒變化。 泳池旁的躺椅和整個泳池區都很放鬆，可以從下午坐到夕陽，房間也都面河畔，黃昏的時候真的很美，很放鬆。 唯一不足大概就是內裝跟建築外觀很不搭，感覺比較廉價，還有床鋪有一些潮濕的味道。 整體來說，還是很適合嘗試來住看看

10/10 Excellent

Julio

Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สถานที่สงบ​ ​สวยงาม​ เหมาะแก่การพักผ่อน
Stayed 2 nights in Jan 2023

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissimo hotel arredato e progettato con grande gusto, semplice ma raffinato. Personale molto preparato ed estremamente gentile. Camere grandi, comode dotate di ogni confort. Servizio da hotel 5 stelle.

10/10 Excellent

Tobias

Stayed 1 night in Jun 2022

10/10 Excellent

Possawee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for the Riverside district

Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!
Stayed 2 nights in Feb 2020

10/10 Excellent

Cholla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost performance is very good.Location is not so good ,but complementary transfer to Chiangmai city center is convenient.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019