See all properties

The Empress Hotel Chiang Mai

4.0 star property
This urban retreat in the heart of Chiang Mai welcomes travelers with beautiful gardens and authentic Thai cuisine served at two distinct restaurants.

Choose dates to view prices

Photo gallery for The Empress Hotel Chiang Mai

Property grounds - The Empress Hotel Chiang Mai (Chiang Mai)
Lobby sitting area - The Empress Hotel Chiang Mai (Chiang Mai)
Outdoor pool - The Empress Hotel Chiang Mai (Chiang Mai)
Executive Room | Minibar, in-room safe, desk, free cribs/infant beds - The Empress Hotel Chiang Mai (Chiang Mai)
Executive Suite | Living area | TV - The Empress Hotel Chiang Mai (Chiang Mai)
The Empress Hotel Chiang Mai offers a peaceful escape in the city center. Enjoy on-site shopping, relax in the sauna or steam room, get a rejuvenating massage, and stroll through garden grounds. WiFi keeps everyone connected in this tranquil oasis.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cribs/infant beds

Superior Room

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Bidet
Hair dryer
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free cribs/infant beds

Deluxe Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Bathrobes
Bidet
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, free cribs/infant beds

Executive Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Bidet
Rainfall showerhead
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Living area | TV

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Bidet
Rainfall showerhead
Bathrobes
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Chang Khlan neighborhood, The Empress Hotel Chiang Mai is connected to the convention center. Tha Phae Gate and Wat Phra Singh are notable landmarks, and travelers looking to shop may want to visit Chiang Mai Night Bazaar and Central Chiangmai. Traveling with kids? Consider Mae Kha Canal Village, or check out an event or a game at Chiangmai Boxing Stadium.
Visit our Chiang Mai travel guideOpens in a new window
Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Riverside - 2 min walk - 0.1 miles
  • Art in Paradise - 2 min walk - 0.1 miles
  • Central Chiang Mai Memorial Hospital - 3 min walk - 0.2 miles
  • Mae Kha Canal Village - 7 min walk - 0.4 miles
  • Chiang Mai Night Bazaar - 14 min walk - 0.8 miles

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai Intl. Airport (CNX) - 18 min drive

Restaurants

  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬2 min walk
  • ‪บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com - ‬2 min walk
  • ‪Outside In (เอาท์ไซด์อิน) - ‬1 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk
  • ‪Ruammit Muslim Restaurant - ‬2 min walk

About this property

The Empress Hotel Chiang Mai

Upscale family-friendly hotel near Chiang Mai Night Bazaar
Close to Tha Phae Gate, The Empress Hotel Chiang Mai provides a poolside bar, a terrace, and shopping on site. Indulge in aromatherapy, a Thai massage, and a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Thai cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Babysitting (surcharge), a porter/bellhop, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 375 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with bidets and free toiletries
  • TVs with satellite channels
  • Daily housekeeping and desks

Similar properties

Lobby sitting area
Empress Premier Hotel
  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.6 out of 10, Exceptional, 341 reviews
Empress Premier Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • In-room massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 850.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Does The Empress Hotel Chiang Mai have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Empress Hotel Chiang Mai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at The Empress Hotel Chiang Mai?

Check-out is at noon. Late check-out is available for THB 500 (subject to availability).

Does The Empress Hotel Chiang Mai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–midnight on request. A fee of THB 250 per person applies.

Where is The Empress Hotel Chiang Mai located?

This family-friendly Chiang Mai hotel is located near the airport, within 1 mi (2 km) of Art in Paradise and Chiang Mai Night Bazaar. Tha Phae Gate is 1.4 mi (2.2 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Empress Hotel Chiang Mai Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 680 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

Reviews

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Nice & friendly staff
Stayed 4 nights in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Stayed 1 night in Dec 2025

8/10 Good

Clive

Liked: Cleanliness
Every thing was great except the pool area needs refurbished.
Stayed 7 nights in Nov 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family has stayed at the Empress often. We always love it there! The staff is so welcoming and helpful!
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, especially Paul. The breakfast was great exceeded our expectations. The location was great and transportation was excellent. I would recommend this place to others.
Stayed 4 nights in Jul 2025

8/10 Good

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fine 4 star hotel. It provides great bang foe the buck. The welcome gift is a very nice surprise. However, they need to upgrade the food. I had dinner at their restaurant, and the food took about an hour. When it came, the pad thai was cold and the pizza was dried up, leading me to think they were perhaps prepared elsewhere and delivered to the hotel. When I told the staff that the food was cold, the waitress heated it up using a microwave. When I later stayed at their sister hotel "Empress Premier" I noticed they offer same menu but the food was hot and fresh. I noticed similar quality difference with breakfast buffet also. Overall, staying at this hotel was still very pleasant, especially at its price point
Stayed 3 nights in Nov 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff service
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location.
Stayed 14 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, comfortable bed. Wide variety of offerings for breakfast. Walkable to many markets.
Stayed 2 nights in Feb 2025

8/10 Good

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice pool
Stayed 4 nights in Jan 2025

8/10 Good

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities
It’s really clean and staffs are nice and friendly. I will certainly stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Raymarc

Good locations.. not too crowded! Pretty quiet! Friendly staffs.. very helpful
Stayed 5 nights in Feb 2025

10/10 Excellent

an pang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the Chiang Mai night market, 15 minute walk, close to Thai massage, restaurants, and shopping. Have been staying here every time I come to Chiang Mai for the past 8 years
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Quite stay near the Old City. Staff is very friendly and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel but the beds were a little hard. They gave us nice snacks and the breakfast buffet was very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

PRISCILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay at the Empress

Friendly, respectful, helpful staff. Good location, easy access to church, to transport and food hubs. Close to Night Bazaar. Breakfast is good, lots of fruits, too. Reasonably priced. Happy to stay in this hotel. Will stay again if we're back in ChiangMai.
Stayed 3 nights in May 2025

10/10 Excellent

Amjad

Liked: Cleanliness, amenities, property conditions & facilities
It's a nice property. Has that regal feel with oriental design elements everywhere. it's a larger hotel vs. a botique hotel so they have many amenities on site, and it's really well staffed. Property is kept up very well. I thought the pool area was a highlight as it has a nice view of the mountains in the background. I really liked their green pool towels. I never see that color anymore.
Stayed 7 nights in Jun 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so kind and helpful. The breakfast buffet was amazing! Clean, quiet, gorgeous surroundings . . . would definitely come again.
Stayed 2 nights in Apr 2025

8/10 Good

dongbiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and buffet breakfast. Appreciated the welcome gift bag and slightly later checkout option
Stayed 3 nights in Jan 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with this property. Stunning hotel. We were given a big shopping bag of water and snacks upon arrival and had fresh fruit in the room. Room was spacious and bed comfortable. Highly receommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel…rooms, service pool area and staff were amazing
Stayed 4 nights in Dec 2023

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place

good value good food good service
Stayed 1 night in Dec 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and gave information about where to find the best places for shopping. Location was easy to find. Breakfast was easy to find. Clean and very safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 5 nights in Jan 2025