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Shangri-La Chiang Mai

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for Shangri-La Chiang Mai

Front of property
Terrace/patio
Lobby
Sauna, hot tub, body treatments, body wraps, body scrubs, facials
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Horizon, Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Room, 1 King Bed

Highlights

Fireplace
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
Blackout drapes/curtains
  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Room, 2 Twin Beds

Highlights

Fireplace
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
Blackout drapes/curtains
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Pool View

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Pool View

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
Day bed
Blackout drapes/curtains
  • City view
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Day bed
Blackout drapes/curtains
  • City view
  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Day bed
Blackout drapes/curtains
  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed

Highlights

Fireplace
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
Day bed
  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 2 Twin Beds

Highlights

Fireplace
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
Day bed
  • City view
  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Twin Room

Minibar, in-room safe, desk, blackout drapes

Premier Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Suite

Living area | Fireplace

Executive King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room With Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Interior

Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Premier King Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room With Pool View

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Chiang Mai Night Bazaar - 10 min walk - 0.6 miles
  • Tha Phae Gate - 17 min walk - 0.9 miles
  • Warorot Market - 3 min drive - 1.0 mile
  • Sunday Walking Street Market - 3 min drive - 1.2 miles
  • Wat Phra Singh - 4 min drive - 1.5 miles

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai Intl. Airport (CNX) - 17 min drive

Restaurants

  • ‪ก๋วยเตี๋ยวเสวย โจ๊กโตเกียว - ‬4 min walk
  • ‪Lobby Lounge - ‬8 min walk
  • ‪เนื้อวัวรสเยี่ยม - ‬2 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪Butter Is Better Bakery - ‬5 min walk

About this property

Shangri-La Chiang Mai

Luxury family-friendly hotel near Chiang Mai Night Bazaar
Located close to Iron Bridge and Tha Phae Gate, Shangri-La Chiang Mai provides a poolside bar, a terrace, and designer stores on site. Treat yourself to a body scrub, a massage, or a body wrap at Chi Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Fitness classes and yoga classes are offered at the health club; other things to do include basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 277 rooms offer comforts such as fireplaces and pillow menus, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Baby baths, childcare services, and free infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 690 for adults and THB 345 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Things to do

  • Basketball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 690 for adults and THB 345 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

Does Shangri-La Chiang Mai have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–7:00 PM.

Is Shangri-La Chiang Mai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Chiang Mai?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Chiang Mai?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La Chiang Mai?

Check-out is at noon.

Where is Shangri-La Chiang Mai located?

This family-friendly Chiang Mai hotel is located near the airport, within a 15-minute walk of Chiang Mai Night Bazaar and Iron Bridge. Warorot Market and Tha Phae Gate are also within 1 mi (2 km).

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Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1005 reviews
Rating 8 - Good. 235 out of 1005 reviews
Rating 6 - Okay. 59 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property for a family holiday. Staff was amazing, facilities amazing and it’s in a great, convenient location.
Stayed 6 nights in May 2025

10/10 Excellent

Kaihui

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is almost perfect! Super friendly staff, beautiful grounds that are maintained properly, spacious and clean rooms, comfortable bed and pillows, massive breakfast buffet offers very tasty food… we truly enjoyed our stay here!
Stayed 4 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience like no other. Every detail was thought of. Our rooms were spectacular and the service was above exceptional. The night market was less than 3 minute walk. Highly recommend this property. Book with absolute confidence.
Stayed 6 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ShangriLa is a great hotel, with beautiful gardens, nice views from the rooms, excellent spa, nice clean pool and the Elephant parade store. Wondeful hotel !!
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Location and facilities were great. Definitely recommend for families.
Stayed 6 nights in Mar 2025

8/10 Good

Chifu

Liked: Cleanliness, staff & service, amenities
close to night market， supermarket. nice swimming pool， children really enjoy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Liked: Amenities
Very nice place to stay in. The pool Is fabulous
Stayed 4 nights in Mar 2025

10/10 Excellent

Hyun Joon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel in downtown Chiang Mai. Convenient access to major attractions etc.
Stayed 5 nights in Mar 2025

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room a very comfortable and spacious, the Horizon club Concierge was excllent. We loved the breakfast and the restaurants. The only issue was the mosquitos in the lobby and restaurants.
Stayed 3 nights in Apr 2025

8/10 Good

Chifu

Liked: Staff & service
kids area， swimming pool
Stayed 4 nights in Mar 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel; friendly staff and very helpful and knowledgeable; would definitely stay there again!
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the staff, service, amenities, spa, kid activities and in-hotel restaurants were wonderful. The only complaints might be around the air conditioning usually in the morning. Being on the top floor paying for a premium service/room I would have expected comfort level of temperatures throughout the floor and elevator at any time of day. Hotter temperatures kind of ruin the experience if you sweat on the way down to the club lounge for breakfast right after taking a shower.
Stayed 5 nights in Jun 2025

6/10 Okay

Samuel James

Liked: Cleanliness, property conditions & facilities
Nice hotel nothing special
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Was beautiful! Highly recommend if you're going to Chiang Mai
Stayed 2 nights in Mar 2025

8/10 Good

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a quiet and well maintained garden for a comfortable walk. The staff is friendly and pool facility is clean. There are slides in the pool area for children. The room is spacious and some rooms have own balcony. The morning breakfast item choices are less attractive with limited choices of western food.
Stayed 2 nights in May 2025

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Everything we expected it to be.
Stayed 4 nights in Mar 2025

8/10 Good

Joseph Warren

Liked: Cleanliness, staff & service, amenities
The hotel and staff weren’t quite up to the shang Ri la standards. Property was really dated. Service hospitality was lacking. Nothing bad, just not close to the service standards I expected from their other properties.
Stayed 4 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shanghai La is a beautiful hotel and the staff is amazing. I lost my iPhone on a TukTuk and Rody and Beau bent over backwards to contact the driver and he returned it. The grounds are lovely and we spent time by the gorgeous pool relaxing before our journey home!
Stayed 2 nights in Apr 2025

10/10 Excellent

Grace Ching Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent All Round

This Hotel offers the best of everything.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruben Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

8/10 Good

Radhika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel thats well located, with lots of local restaurants, spas, etc within a 5 minute walk or less. We got upgraded to the Club floor, thanks to Expedia. The room was very nice, but one area of difficulty was the ac - 2 out of 3 nights, we had to call maintenance as the ac was not cooling at all. I think the hotel should have handled thst better by either moving us, or comprehensively looking at the issue during the day, as it was absurd to have the issue occurring again the next night. Overall a good stay though.
Stayed 3 nights in Apr 2025

10/10 Excellent

MiuLan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and attentive. Rody at the front desk, as well as the entire concierge staff were very helpful and arranged everything, from airport transfer, tour packages, dinner reservations, etc perfectly and with warm smile and chat. I had a great time. The dim sum restaurant is also very good and reasonably priced.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 2 nights in Nov 2024