The staff were very friendly and kind. In terms of the hotel, it’s located in an amazing area. Everything is near by, spa across the street is amazing. There is a 7/11 around the corner. This place is perfect if your plan is to not spend time at the hotel and explore Chiang Mai, which is what my wife, myself and her sister did. In terms of the hotel it’s a decent room, very clean, they clean, do the bed, provide fresh towels everyday which was amazing. Things to note: there is no elevator, so if you have accessibility issues this place might not be for you. Not many steps to the highest floor, no complains for me. Thank you to the workers for all the help.