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Grand Hotel Terme

Property class: 4

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Photo gallery for Grand Hotel Terme

A spa area with a pool, stone walls, and lanterns. - Grand Hotel Terme (Chianciano Terme)
An outdoor patio with wooden furniture, stone walls, and a view of lush greenery. - Grand Hotel Terme (Chianciano Terme)
A poolside area with lounge chairs, a table with a fruit bowl and drinks, and a person reading a book. - Grand Hotel Terme (Chianciano Terme)
A spacious living area with a wooden floor, a dining set, and a large abstract painting on the wall. - Grand Hotel Terme (Chianciano Terme)
A breakfast buffet with various food items and beverages, set against a backdrop of lush greenery. - Grand Hotel Terme (Chianciano Terme)
Consider a stay at Grand Hotel Terme and take advantage of free breakfast, a terrace, and a garden. Treat yourself to Ayurvedic treatments, a body wrap, or thalassotherapy at the onsite spa. The on-site restaurant, Bellevue, features local cuisine. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room

A modern hotel room with a bed, desk, chair, and a wall-mounted lamp.

Classic Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, and a nightstand with a lamp.

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

A hotel room with a bed, a bedside table with a lamp, a chair, and a view of greenery through an open door.

Family Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Chianciano Terme is home to Grand Hotel Terme. Chianciano Art Museum and Civic Museum are cultural highlights, and some of the area's activities can be experienced at Piscine Termali Theia and Terme di Chianciano. Traveling with kids? Consider La Foce and Art Studio di Adelina Quadri. Spend some time exploring the area's activities, including hot springs. Visit our Chianciano Terme travel guide
Map
Piazza Italia, 8, Chianciano Terme, SI, 53042

What's nearby

  • A large, historic church with a prominent dome and twin bell towers.
    Val di Chiana
    1 min walk - 0.0 miles
  • Piazza Italia
    1 min walk - 0.1 miles
  • Terme di Chianciano
    6 min walk - 0.4 miles
  • Piscine Termali Theia
    8 min walk - 0.5 miles
  • Chianciano Art Museum
    16 min walk - 0.9 miles

Getting around

  • Chiusi Chianciano Terme Station
    20 min drive
  • Florence Airport, Peretola (FLR)
    102 min drive

Restaurants

  • Dopolavoro La Foce
    7 min drive
  • Lalma Cafe
    14 min drive
  • Rosso Rubino Trattoria
    15 min drive
  • Osteria Del Conte Montepulciano
    14 min drive
  • Ristorante Pizzeria Tre Stelle
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bellevue

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Spa fee: EUR 20 per person per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 6:00 PM
Children under 12 years old are not allowed in the spa without adult supervision

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Grand Hotel Terme have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–6:00 PM.

Is Grand Hotel Terme pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Grand Hotel Terme?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Hotel Terme?

Check-out is at 11:00 AM. Late check-out is available for EUR 50 (subject to availability).

Does Grand Hotel Terme provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hotel Terme located?

This family-friendly Chianciano Terme hotel is steps from Val di Chiana and Piazza Italia. Piscine Termali Theia and Terme di Chianciano are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel Terme Reviews

7.4

Good

8.0

Cleanliness

7.6

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 79 reviews
Rating 8 - Good. 33 out of 79 reviews
Rating 6 - Okay. 16 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 7 out of 79 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Old but maintained well. Quiet and easy
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Wonderful hotel to stay at. Amazing meals I would give it 5*. The hotel needs a little updating. A little TLC. I enjoyed the spa area but would have liked to see a nicer outdoor pool area Friendliest staff I have ever met.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Charming Hotel

I booked the same day of arrival…they were ready for me, accommodating and very friendly. They have a spa so I splurged with a massage…fabulous. I’m surprised this hotel doesn’t have an “excellent “ rating…they should!
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
i’m
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 4 star hotel by any means. Property needs desperate remodeling. The carpet and the bathroom must date back to the 60’s. It may have been good when it was first built. I do not recommend it.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the Middle of September the village is extremely quiet and most things are closed.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has a sewage smell that was very off-putting. It was dirty and old with little care and/or attention to improve it. The town in which it sits is a ‘dying area’ with nowhere to go nearby. A couple of nice staff members worked here but overall it was very, very disappointing.
Stayed 4 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Amenities
We booked two rooms. One was in decent condition although not a 4 star caliber, but overall decent. The second room looked like a completely different hotel, a one star moțel. Old, cramped, dirty, musty, and overall terrible. I asked the front desk to change the room, but they refused. They just brought new sheets. Terrible experience.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Zentrales Hotel. Nettes und hilfsbereites Personal vor Ort. Zimmer auch groß und gut ausgestattet. Ort ziemlich ausgestorben und Hotel in die Jahre gekommen mit wenig Gästen. Als Durchlaufstation für eine Nacht okay.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
チェックアウトの時にサラと言う女性の態度が悪かった、ホテルが古い。
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
エレベーター壊れている 受付の態度悪い
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
エレベーターが壊れていて6階まで重い荷物を持って階段を上がるのは辛い。 レセプションの方の対応が雑。
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Struttura bella ma datata
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
設備が古い　景色が無い
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colazione eccezionale ben assortita tra dolce, salato e frutta. E soprattutto di qualità. Purtroppo non c'è stato tempo per apprezzare la Spa.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personale super!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera pulita, letto molto confortevole
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Struttura, da rimodernare
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esternamente l’hotel sembra lasciato andare. Dentro invece molto bello
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Camera spaziosa e silenziosa, posizione tranquilla ma struttura un po’ datata. Colazione buona ma con poca scelta
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
Stanza 203: Clima guasto. Bella la SPA anche se alcuni trattamenti risultavano guasti o chiusi.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
xx
Stayed 1 night in Oct 2024