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Grand Hotel Excelsior

Property class: 4

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Photo gallery for Grand Hotel Excelsior

An indoor swimming pool with a clear view of the sunset through the windows. - Grand Hotel Excelsior (Chianciano Terme)
Creator video
A spacious lobby with a reception desk, multiple seating areas, and a large painting on the wall. - Grand Hotel Excelsior (Chianciano Terme)
A buffet setup with various food items, a decorative centerpiece, and a bar area in the background. - Grand Hotel Excelsior (Chianciano Terme)
A hotel entrance with a grand facade, a staircase leading up to the entrance, and a well-lit exterior. - Grand Hotel Excelsior (Chianciano Terme)
Located close to Piazza Grande and Palazzo Ricci, Grand Hotel Excelsior provides free continental breakfast, a rooftop terrace, and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room Single Use

A hotel room with a large bed, two bedside tables, a desk, and a chair.

Double Room Single Use

  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Basic Double or Twin Room

A hotel room with a bed, a desk, a chair, a mirror, and a chandelier.

Basic Double or Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double or Twin Room

A hotel room with two beds, a large mirror, bedside lamps, a small table with a telephone, and a decorative flower arrangement.

Comfort Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

A hotel room with a bed, a desk, a chair, a mirror, and a chandelier.

Quadruple Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, a sofa, a round table, and a mirror.

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with a large bed, two chairs, a bedside table with a lamp, and a window with curtains.

Triple Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Double or Twin Room

A hotel entrance with a grand staircase, a crown emblem, and the name 'EXCELSIOR' on the facade.

Basic Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double or Twin Room

A hotel entrance with a grand staircase, a crown emblem, and the name 'EXCELSIOR' on the facade.

Comfort Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Chianciano Terme, Grand Hotel Excelsior is connected to the convention center. Notable landmarks in the area include Piazza Grande and Palazzo Ricci, and travelers wishing to experience a bit of culture can try Civic Museum. Church of St. Augustine and Church of St. Agnes are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing and hot springs. Visit our Chianciano Terme travel guide
Map
Via Sant Agnese 6, Chianciano Terme, SI, 53042

What's nearby

  • Piazza Italia
    2 min walk - 0.1 miles
  • Terme di Chianciano
    6 min walk - 0.4 miles
  • Piscine Termali Theia
    10 min walk - 0.6 miles
  • Chianciano Art Museum
    13 min walk - 0.7 miles
  • Terme Sant'Elena
    2 min drive - 0.9 miles

Getting around

  • Chiusi Chianciano Terme Station
    20 min drive
  • Sant Egidio Airport (PEG)
    79 min drive

Restaurants

  • Piazza delle Erbe
    15 min drive
  • Osteria Porta di Bacco
    15 min drive
  • Bar Del Tribunale
    16 min drive
  • Birrificio di Montepulciano
    15 min drive
  • Romantico
    14 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Mountain biking
  • Outdoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 PM and 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during December, January, February, and March.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT052009A1KMFPMKHS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Grand Hotel Excelsior have a pool?

Yes, this property has an outdoor pool.

Is Grand Hotel Excelsior pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Grand Hotel Excelsior?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 12:30 PM–10:00 PM for a fee.

What time is check-out at Grand Hotel Excelsior?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Grand Hotel Excelsior located?

Located in the heart of Chianciano Terme, this hotel is within 9 mi (15 km) of Piazza Grande, Palazzo Ricci, and Civic Museum. Church of St. Augustine and Church of St. Agnes are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel Excelsior Reviews

8.4

Very Good

8.4

Cleanliness

9.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 41 out of 87 reviews
Rating 8 - Good. 29 out of 87 reviews
Rating 6 - Okay. 10 out of 87 reviews
Rating 4 - Poor. 5 out of 87 reviews
Rating 2 - Terrible. 2 out of 87 reviews

Reviews

Verified review

4/10 Poor

Verity

Liked: Cleanliness
Disliked: Staff & service
Clean rooms and spacious. WiFi poor and felt like was in a retirement home
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front hotel staff was excellent! The hotel was nice and a great place to stay!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

We loved this hotel. It was large and spacious, unlike lots of European hotels. It was classy and reflected the grandness of the 1920's which made it fun, Will definitely stay here again if we return to the area.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Chandra

Liked: Cleanliness, property conditions & facilities, room comfort
Dinner was awful, never have it at the hotel! Breakfast is decent.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

LOUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel. Obviously has seen greater days and greater crowds, but was very convenient for one night. Thanks
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Malgorzata

Liked: Cleanliness, staff & service
Breakfast was very poor.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I expected more

The place is nice, old, but this makes it special. We stayed there in December, so in the room/restaurant was a bit cold. The staff was friendly. The oly thing I didn`t like was the restaurant: cold, no menu, they just said what they have...was nothing vegetarian, so they made me pasta with some tomatoes, was not delicious. But maybe my expectations are high for a 4 star hotel....
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

STEFANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel sotto tutti i punti di vista, soggiorno perfetto. Un grazie a tutto il personale, in particolare a Monica, Nelly e Ibrahim, che con la loro gentilezza e simpatia sono stati il valore aggiunto della nostra bella e rilassante vacanza. Grazie e a presto!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

FRANCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto molto bene
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Fabiana B

Liked: Staff & service, amenities, property conditions & facilities
Hotel encontra-se em um lugar lindo,com vista para a cidade. Os móveis e decoração são belíssimas. Porém o que deixa a desejar é a limpeza dos quartos. Lençóis aparentemente sujos e cobertas com cabelos. O carpete é antigo. Café da manhã razoável, para um hotel considerado 4 estrelas.
Stayed 1 night in May 2026
Verified review

8/10 Good

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura in zona viva e collegata. Comodo parcheggio in area privata davanti ingresso. Camera abbastanza pulita, ma arredamento anni 80. Colazione potrebbe essere più ricca. Nel complesso è stato un buon soggiorno. Rapporto qualità - prezzo buono.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lorenzo

Liked: Cleanliness
Parcheggio ok Colazione discreta , per un 4* si immagina di meglio
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

STEFANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel e molto ben curato
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

STEFANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto benissimo, ottimo hotel
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Cherubino

Liked: Property conditions & facilities, room comfort

Buona soluzione per Chianciano

Parcheggio molto comodo, discreta colazione ma ho trovato una tazza sporca e un cucchiaio sporchi, camera spaziosa e comoda
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Thiago

Liked: Property conditions & facilities, room comfort
Hotel maravilhoso, esperava mais do café da manhã , as vezes pode ser por que estava vazio , porém o ralo da banheira cheio de cabelo , e não esvaziava a água
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Luigi

Disliked: Staff & service
Hotel vecchiotto, personale non sorridente, camera con moquette per fortuna cambiata subito, colazione non da 4 stelle, piscina discreta. Ci sarebbero ottime potenzialità per migliorarlo.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bello, peccato per la strada disconnessa

Bellissima struttura, con degli spazi comuni confortevoli e di ottimo livello. Camere ok. Colazione buona di dolce, piu limitata sul salato. Si trova in una posizione isolata, senza auto e impossibile, ma anche con l auto bisogna fare attenzione: ci sono gli ultimi 500 metri completamente dissestati e bisogna essere attenti a non rovinare gli pneumativi.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Rodrigue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel

Un bel établissement avec le charme des années 50. C'est un très bel endroit avec un très bon rapport qualité prix. Personnel accueillant et très sympathique Petit déjeuner moyen sur la qualité des produits qui sont basiques.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Massimo

Liked: Cleanliness, amenities, property conditions & facilities
Tutto di eccellenza
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

STEFANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel, personale gentilissimo, location perfetta
Stayed 4 nights in Aug 2024
Verified review

4/10 Poor

bernard

Disliked: Property conditions & facilities, room comfort
Hôtel d un autre siècle
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso

Perfeito, nos deram um quarto maravilhoso. Tive uma boa noite de sono m. Apenas o café da manhã que não é perfeito.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura di grande fascino un po’ datata ma molto bella
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Gefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fácil o acesso, com estacionamento em frente, ágeis e ótima recepção, o hotel é lindíssimo
Stayed 1 night in Oct 2023