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Villas Bambú by Isa

3.0 star property

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Property grounds - Villas Bambú by Isa (Chetumal)
Reception - Villas Bambú by Isa (Chetumal)
Outdoor pool - Villas Bambú by Isa (Chetumal)
1 bedroom, premium bedding, desk, bed sheets - Villas Bambú by Isa (Chetumal)
Exterior - Villas Bambú by Isa (Chetumal)
Villas Bambú by Isa provides amenities like a terrace and a garden. Stay connected with free WiFi in public areas.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, desk, bed sheets

Standard Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, desk, bed sheets

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Chetumal is home to Villas Bambú by Isa. Chetumal Ferry Terminal and Municipal Spa of Bacalar are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden. Planetarium Yook'ol Kaab and Payo Obispo Zoo are also worth visiting. Visit our Chetumal travel guide
Map
Avenida Centenario lt 285 F-1 B-1, Chetumal, QROO, 77014

What's nearby

  • Santuario del Manati
    8 min drive - 2.9 miles
  • Dr. Alfredo Barrera Marin Botanical Garden
    8 min drive - 2.9 miles
  • Dos Mulas
    9 min drive - 3.1 miles
  • Payo Obispo Zoo
    10 min drive - 3.3 miles
  • Museum of Maya Culture
    11 min drive - 4.0 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    21 min drive

Restaurants

  • Restaurant Las Olas del Mar
    2 min drive
  • Empanadas "Doña Meche
    3 min drive
  • La Abuela Juanita
    3 min drive
  • Restaurante Las Tortugas
    3 min drive
  • Restaurante La Uva
    2 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • 12 buildings
  • Built in 2009
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 200.00 per pet, per night, plus a deposit of MXN 200 per night
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 200.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Frequently asked questions

Does Villas Bambú by Isa have a pool?

Yes, this property has an outdoor pool.

Is Villas Bambú by Isa pet-friendly?

Yes, Villas Bambú by Isa allows pets (limit 1 total). There's a deposit of MXN 200 per night and a fee of MXN 200.00 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Villas Bambú by Isa?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Villas Bambú by Isa?

Check-out is at noon.

Where is Villas Bambú by Isa located?

Situated in Chetumal, this hotel is 2.9 mi (4.7 km) from Santuario del Manati and 2.9 mi (4.7 km) from Dr. Alfredo Barrera Marin Botanical Garden. Planetarium Yook'ol Kaab and Payo Obispo Zoo are also within 6 mi (10 km).

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Reviews

Villas Bambú by Isa Reviews

7.4

Good

7.8

Cleanliness

6.8

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 30 out of 125 reviews
Rating 8 - Good. 53 out of 125 reviews
Rating 6 - Okay. 24 out of 125 reviews
Rating 4 - Poor. 8 out of 125 reviews
Rating 2 - Terrible. 10 out of 125 reviews

Reviews

Verified

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Es terrible que llegues a hospedarte y no haya nadie y nadie te conteste!! Además de que llovía muy fuerte, la reservación nunca se hizo y a mí sí me avisaron que estaba hecha!! Podrían avisar por correo o mensaje!! En esta muy mala experiencia
Verified

10/10 Excellent

neto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Aug 2024
Verified

6/10 Okay

fernando

Liked: Amenities, property conditions & facilities
Me pareció un lugar bonito pero algo descuidado en su mantenimiento. Otro detalle fue que dos veces me intentó morder un perro dentro de la propiedad.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ana Camila

Es lindo el hotel, las habitaciones tienen buen tamaño y son cómodas, la zona de la alberca muy bonita al igual que el área de recepción! Todo bien
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Gibran Alfonso

Liked: Cleanliness
Disliked: Staff & service

De promedio para abajo

No dan jabon, shampoo, ni papel de baño. El agua caliente no esta disponible todo el tiempo, algunos trabajadores de contestan de mala gana
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio y amplio
Stayed 1 night in Nov 2023
Verified

6/10 Okay

José Daniel

Liked: Cleanliness, staff & service, amenities
Bonito lugar pero falta limpieza en las instalaciones alberca
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien y tranquilo.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

William

Disliked: Room comfort

Villas Bambu

The hotel is far away from cafes, attractions, the mall. 2 or 3 taxi trips every day.I stayed for 2 nights and they did not clean my room and did not make the bed. Breakfast was instant coffee and a cookie.None of the staff spoke English but that's okay--it is Mexico.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities
Nada que ver con las imágenes que presentan en la página
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Davie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with cabanas in garden setting and a pool, on the north side of Chetumal. An enjoyable stay. Pool was nice, as was sitting in the garden --- and welcoming staff. Car recommended.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
No me dieron mi factura, ya que me dijeron que como pague por ex-pedia ustedes deben darme mi factura. La solicite y no me la enviaron ni expedia ni el hotel, hasta hoy sin mi factura
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Ana

Disliked: Staff & service

Mala atención al huésped

Muy mala atención, el empleado de recepción muy grosero y mal encarado... ademas no me respeto el precio de la habitación y me cobro 200 pesos mas... las instalaciones algo descuidadas, moho en las paredes del baño, bichos... No regreso
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Encantador

El lugar perfecto para descansar rodeado de naturaleza. Las habitaciones amplias y lindas, las camas bien, el baño limpio y con agua caliente, el jabon y shampoo no me gusto es bastante malo, la alberca perfecta, te dan café o the de cortesía, está un poco retirado eso desde que llegas y entras tanto el personal como las instalaciones muy bien Regresaré pronto
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
EL INTERNET PESIMO EN LOS CUARTOS, DEL RESTO POR PRECIO ESTA BIEN
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sencillo cómodo, las habitaciones sus sábanas no son muy buenas realmente, la TV es muy vieja, el clima igual, pero es algo únicamente para descansar un rato y estar afuera todo el día, en relación calidad y precio yo creo que es aceptable
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, habitación limpia. Relación- precio todo ok
Stayed 2 nights in Jul 2019
Verified

8/10 Good

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusta que es un lugar bonotp, comodo, tranquilo, lo que no me gusta que hay mucha hormiga en el cuarto
Stayed 4 nights in May 2019
Verified

6/10 Okay

janet

Liked: Staff & service
Hay demasiados insectos en la habitación y en general en todos lados, desde hormigas, cucarachas hasta lagartijas
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
El lugar es sencillo pero muy bien atendido y perfecto para ir a pasear y regresar a descansar a la habitación.
Stayed 5 nights in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelebte atención del personal. Siempre atentos a las necesidades
Stayed 5 nights in May 2019
Verified

8/10 Good

Nayira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recamaras muy amplias, falta mejorar la limpieza, la alberca es muy pequeña
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Claudia Celia Irma

Liked: Staff & service, property conditions & facilities, room comfort

General bien

Muy tranquilo el lugar solo q les olvido hacer ek aseo en el segundo dia aun cuando se les indico q hicieran el aseo
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Las habitaciones son muy amplias, cómodas. Cuentan con aire acondicionado, ventilador. Hay un área de descanso con hamacas y piscina. Además desayunador. Te dan café, té, agua. Y puedes pedir comida y hacer uso de las instalaciones para desayunar o comer. El personal súper amable.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pretty good experience. It is surrounded. Y vegetation so, it is impossible to ask for no insects or mosquitoes. But it was a pretty good place to stay.
Stayed 1 night in Feb 2019