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Mia Bacalar Luxury Resort & Spa

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Couples treatment rooms, body treatments, hydrotherapy, aromatherapy - Mia Bacalar Luxury Resort & Spa (Bacalar)
Deluxe Room | Living area | 55-inch flat-screen TV with cable channels, TV, streaming services - Mia Bacalar Luxury Resort & Spa (Bacalar)
Front of property - Mia Bacalar Luxury Resort & Spa (Bacalar)
Exterior - Mia Bacalar Luxury Resort & Spa (Bacalar)
Reception - Mia Bacalar Luxury Resort & Spa (Bacalar)
Luxury
4.5 star property
8.6

Excellent

Luxury resort near Lake Bacalar

Located close to Laguna Bacalar Ecological Park and Fort of San Felipe, Mia Bacalar Luxury Resort & Spa provides free continental breakfast, a marina, and a poolside bar. Active travelers can enjoy motor boating at this resort. Treat yourself to aromatherapy, a body wrap, or a facial at the onsite spa. The on-site restaurant, HUNAB KU, offers breakfast, lunch, and dinner. Yoga classes are offered at the gym; other things to do include boat tours and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxe Saasil Room

Luxe Saasil Room | View from room

Luxe Saasil Room

9.8 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Jeex Suite

Grand Jeex Suite | Premium bedding, down comforters, minibar, in-room safe

Grand Jeex Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Ixchel

Ixchel | Premium bedding, down comforters, minibar, in-room safe

Ixchel

  • Partial lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • Lagoon view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Bacalar, Mia Bacalar Luxury Resort & Spa is on the waterfront. Fort of San Felipe and Chacchoben Ruins are notable landmarks, and the area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Cenote Cocalitos and Canal de los Piratas are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Bacalar travel guide
View more Resorts in Bacalar
Map
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930

What's nearby

  • Aerial view of Bacalar Lagoon and Blue Cenote, near Cancun, in Riviera Maya, Mexico
    Lake Bacalar
    1 min walk - 0.1 miles
  • Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept
    Laguna Bacalar Ecological Park
    6 min drive - 3.3 miles
  • San Felipe fort in Bacalar
    Fort of San Felipe
    7 min drive - 3.8 miles
  • Cenote Azul
    Cenote Azul
    10 min drive - 6.2 miles
  • Beautiful landscape with stromatolites, Bacalar in Mexico
    Cenote Cocalitos
    10 min drive - 6.0 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    42 min drive

Restaurants

  • asadero el establo
    3 min drive
  • Pueblo Pirata
    11 min walk
  • Tizmiche
    11 min walk
  • Las Miches De La 1
    5 min drive
  • Xoloitzcuintle Bacalar
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • HUNAB KU

Things to do

  • Bicycle storage
  • Boat tours
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Water sports equipment
  • Yoga classes

Family friendly

  • Dining table
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Chef service
  • Dining table
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 52.79 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 1100 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: MXN 1100
  • Pet fee: MXN 1500 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Mia Bacalar Luxury Resort & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–5:00 PM.

Is Mia Bacalar Luxury Resort & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 1500 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mia Bacalar Luxury Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mia Bacalar Luxury Resort & Spa?

Check-out is at noon.

Does Mia Bacalar Luxury Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1100 per vehicle applies.

Where is Mia Bacalar Luxury Resort & Spa located?

Situated on the waterfront, this luxury resort is steps from Lake Bacalar and 2.7 mi (4.3 km) from Laguna Bacalar Ecological Park. Fort of San Felipe and Cenote Cocalitos are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mia Bacalar Luxury Resort & Spa Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 171 out of 294 reviews
Rating 8 - Good. 62 out of 294 reviews
Rating 6 - Okay. 28 out of 294 reviews
Rating 4 - Poor. 21 out of 294 reviews
Rating 2 - Terrible. 12 out of 294 reviews

Reviews

Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
The facilities were amazing and everyone’s service was spectacular! Shout out to the staff as they really took care of us throughout the stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

ESTEFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is really nice ajd the staff were super
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

ISELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos our waiter was very nice! Everyone also lady was our greeter when we arrived super sweet lady, Alondra . Loved it also did the Yemazcal there as well. Very quiet place and relaxed
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Juan Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Mia. The rooms and staff were absolutely amazing and friendly. The property was well kept and clean. I will definitely stay at Mia again.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience. If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying.
Stayed 1 night in Jul 2025
Verified

8/10 Good

SOLANGE

Liked: Cleanliness, staff & service, amenities
Mia Hotels was a very good resort not the high end luxury property as they called themself but if I have a thing to return will be because the food!! The only one restaurant serves breakfast, lunch and dinner and the food is absolutely delicious, very well presented and with elegance and variety. Rooms are good very comfortable and with some luxury details, the property in general definitely needs some attention, we did not use the pool but was not welcoming to swim there, the hotel was pretty empty, the area of the lagoon to swim is nice and pretty, but make sure you have repellent as there are lot of mosquitoes but A LOT! In general we spend a nice time there.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

BERNADETTE

Disliked: Amenities, property conditions & facilities
The property is nice, but many improvements need to been done for the price they charge to stay, expensive. Our room was very nice and clean, but AC gave a unpleasant smell, they offer aroma therapy fragrance but that lasted a little. Restaurant had great food, and servers are extremely nice, but very unorganized. I will not return.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Raul

Liked: Cleanliness
Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just absolutely beautiful property and wonderful staff. Relaxing vacation in a gorgeous area
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful and unique
Stayed 1 night in Sep 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Ok place. Just arrived jets see
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
PERFECT PROPERTY
Stayed 1 night in Aug 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute eco-friendly resort. Food at the rest was great. Friendly staff. Overall nice experience.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje a Bacalar con Familia

The stay was good. The room is very comfortable, but the food service is expensive and not so good.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Auden

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful and quite
Stayed 3 nights in Jun 2023
Verified

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights in Bacalar

Service and rooms were great! The problem was the restaurant….2 of 3 days okay for breakfast, last day everything was salty; awful for dinner, made 2 tries and regretted it. Angelica gave us a massage to my wife and I….very relaxing. Also great attention from Paco (lifeguard), he provided kayaks and paddle boards to use at the lake.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent
Verified

4/10 Poor

Nio

Disliked: Cleanliness, staff & service, property conditions & facilities
i dont like the hotel
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Menachem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

My Sun fell in a broken hole in the terrace
Stayed 1 night in Oct 2022
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We didn’t like that the rooms are upstairs on a spiral staircase that is very narrow and slippery. We didn’t like the one the rooms had a key light in the bathroom not working and never replaced. We didn’t like that one of the rooms had issue accessing and had to go to the lobby several times to complain and we like that they offered free breakfast for one night as compensation ; we liked the spa facilities and the staff there. We also like tombs quality of the food at the restaurant.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Matt

Liked: Cleanliness
Disliked: Staff & service, room comfort

So disappointing and poor service

Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor. Food at the restaurant was not particularly good. Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bacalar's best!

Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area!
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Ana karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta.. lo Amé! Excelente servicio
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran estancia y comida
Stayed 5 nights in Apr 2026